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Gran Hotel Europa Santo Domingo, Trademark by Wyndham

3.5 star property

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Photo gallery for Gran Hotel Europa Santo Domingo, Trademark by Wyndham

Elegant balconies and lush palm trees adorn the facade of a charming hotel. | Gran Hotel Europa Santo Domingo, Trademark by Wyndham
Explore the serene outdoor dining area, where elegance meets nature. | Gran Hotel Europa Santo Domingo, Trademark by Wyndham
Elegant lobby with a striking geometric tile floor, a wooden reception desk, and a green plant hanging from the ceiling. | Gran Hotel Europa Santo Domingo, Trademark by Wyndham
Explore the rooftop oasis, where modern design meets serene ambiance, perfect for a tranquil evening escape. | Gran Hotel Europa Santo Domingo, Trademark by Wyndham
A modern bathroom with a sleek black wardrobe and a stylish mirror. The room features a cozy seating area with a wooden stool and a plush sofa, complemented by a textured brick wall backdrop. Perfect for a relaxing getaway. | Gran Hotel Europa Santo Domingo, Trademark by Wyndham
Discover the charm of Zona Colonial at Gran Hotel Europa Santo Domingo, Trademark by Wyndham. Indulge in a rooftop view from the Sky Europa bistro or unwind with a coffee from the coffee shop/cafe. With free WiFi, concierge services, and gift shops/newsstands nearby, this hotel offers convenience and colonial charm.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Airport transfer
  • Parking available
  • Connecting rooms available
  • Bar
  • Free breakfast
  • 24/7 front desk
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Rooftop terrace
  • Fitness center
  • Self parking
  • Room service
  • Coffee shop/cafe
  • Meeting rooms
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
Feel at home
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Daily housekeeping
  • Coffee/tea maker
  • Blackout drapes/curtains
The current price is $113
includes taxes & fees
$97 per night
Feb 9 - Feb 10

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Room, 1 Queen Bed, Non Smoking, Balcony (Colony Building)

Room, 1 Queen Bed, Non Smoking, Balcony (Colony Building) | In-room safe, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Non Smoking, Balcony (Colony Building)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Renovated in 2020
Blackout drapes/curtains
Private bathroom
  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Non Smoking (Bright)

In-room safe, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Non Smoking (Bright)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Renovated in 2020
Blackout drapes/curtains
Private bathroom
Coffee/tea maker
  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Bright)

In-room safe, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Non Smoking (Bright)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Renovated in 2020
Blackout drapes/curtains
Private bathroom
Coffee/tea maker
  • 194 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Balcony

Room, 1 King Bed, Non Smoking, Balcony | In-room safe, blackout drapes, iron/ironing board

Room, 1 King Bed, Non Smoking, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Renovated in 2020
Blackout drapes/curtains
Private bathroom
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Non Smoking (Bright)

In-room safe, blackout drapes, iron/ironing board

Room, 2 Twin Beds, Non Smoking (Bright)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Renovated in 2020
Blackout drapes/curtains
Private bathroom
Coffee/tea maker
  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds, Accessible, Non Smoking (Roll-In Shower,)

Room, 2 Twin Beds, Accessible, Non Smoking (Roll-In Shower,) | In-room safe, blackout drapes, iron/ironing board

Room, 2 Twin Beds, Accessible, Non Smoking (Roll-In Shower,)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Renovated in 2020
Blackout drapes/curtains
Private bathroom
Coffee/tea maker
  • 172 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Queen Bed, Non Smoking

In-room safe, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Renovated in 2020
Blackout drapes/curtains
Private bathroom
Coffee/tea maker
  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Twin Beds, Non Smoking

Room, 2 Twin Beds, Non Smoking | In-room safe, blackout drapes, iron/ironing board

Room, 2 Twin Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Renovated in 2020
Blackout drapes/curtains
Private bathroom
Coffee/tea maker
  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 2 Bedrooms, Non Smoking

Room, 2 Bedrooms, Non Smoking | In-room safe, blackout drapes, iron/ironing board

Room, 2 Bedrooms, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Renovated in 2020
Blackout drapes/curtains
Private bathroom
Coffee/tea maker
  • 560 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Renovated in 2020
Blackout drapes/curtains
Private bathroom
Coffee/tea maker
  • 194 sq ft
  • Sleeps 4
  • 2 Queen Beds

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includes taxes & fees
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About the neighborhood

Map
Arzobispo Merino No. 109, Zona Colonial,, Santo Domingo, Distrito Nacional, 10212

What's nearby

  • Calle Las Damas - 4 min walk
  • Santa Maria la Menor Cathedral - 5 min walk
  • Columbus Park - 5 min walk
  • Calle El Conde - 6 min walk
  • Malecon - 12 min walk

Getting around

  • Las Americas Intl. Airport (SDQ) - 29 min drive
  • Santo Domingo (JBQ-La Isabela Intl.) - 35 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Jalao - ‬5 min walk
  • ‪Restaurante Conde de Peñalba - ‬6 min walk
  • ‪Pizzarelli - ‬5 min walk
  • ‪Curcio Pizza al Taglio - ‬4 min walk
  • ‪Casa Barista - ‬3 min walk

About this property

Gran Hotel Europa Santo Domingo, Trademark by Wyndham

Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional features at this Colonial hotel include concierge services, gift shops/newsstands, and wedding services. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).. Featured amenities include limo/town car service, a computer station, and complimentary newspapers in the lobby. Planning an event in Santo Domingo? This hotel has facilities measuring 495 square feet (46 square meters), including a meeting room. Self parking (subject to charges) is available onsite..#The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change): Dining venue(s) Fitness facilities. Mandatory fees: You'll be asked to pay the following charges at the property: Cash deposit: USD 10.00 per stay We have included all charges provided to us by the property. . Optional fees: The following fees and deposits are charged by the property at time of service, check-in, or check-out. Fee for full breakfast: USD 9 per person (approximately) Covered self parking fee: USD 10 per night (in/out privileges) Rollaway bed fee: USD 30.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. . Policies: No pets and no service animals are allowed at this property. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global). . Instructions: Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts Visa, Mastercard, American Express, Discover, and cash Safety features at this property include a smoke detector . Special instructions: Front desk staff will greet guests on arrival.. Minimum age: 19. Check in from: 3:00 PM. Check in to: midnight. . Check out: 12:00 PM. House Rule: Children welcome. House Rule: No pets or service animals. House Rule: Smoking permitted.

Languages

English, French, Italian, Spanish

At a glance

DONE

Hotel size

    • 93 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • Covered onsite self parking (DOP 550 per night)
    • Wheelchair-accessible parking on site
    • Onsite parking limited
    • Onsite garage
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Private dining
  • Room service (late night)
  • Snack bar/deli

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Romance packages

Facilities

  • 2 buildings/towers
  • Built in 1930
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Fitness center
  • Local culture & ecosystem education
  • At least 80% lighting from LEDs
  • Banquet hall
  • Outdoor furniture
  • Colonial architecture

Accessibility

  • Elevator
  • Elevator door width (inches): 31
  • Wheelchair-accessible parking
  • 10 on-site accessible parking spaces
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 43
  • Wheelchair-accessible restaurant
  • Handrails in hallways
  • Hallway handrail height (inches): 43
  • Handrails in stairways
  • Stairway handrail height (inches): 43
  • Front entrance ramp
  • Closed captioned TV
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Tile flooring in room
  • Cobblestone flooring in public areas

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Soap and shampoo
  • Hair dryer (on request)
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi (speed of 25+ Mbps)
  • Phone
  • Electrical adapters/chargers

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • LED light bulbs
  • Recycling

Special features

Dining

Sky Europa - This bistro specializes in international cuisine. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of DOP 2200 per vehicle (one-way, maximum occupancy 4)

Children & extra beds

  • Rollaway beds are available for DOP 1320.0 per night

Parking

  • Covered self parking costs DOP 550 per night

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards, debit cards, mobile payments and cash.
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

Also known as

Gran Hotel Europa Santo Domingo Trademark by Wyndham
Gran Hotel Europa Santo Domingo, Trademark by Wyndham Hotel

Frequently asked questions

Does Gran Hotel Europa Santo Domingo, Trademark by Wyndham offer free cancellation for a full refund?

Yes, Gran Hotel Europa Santo Domingo, Trademark by Wyndham does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Gran Hotel Europa Santo Domingo, Trademark by Wyndham?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Gran Hotel Europa Santo Domingo, Trademark by Wyndham?

Yes. Self parking costs DOP 550 per night. Parking spots may be limited.

Is airport shuttle service offered by Gran Hotel Europa Santo Domingo, Trademark by Wyndham?

Yes, an airport shuttle is available. The charge is DOP 2200 per vehicle one-way.

What are the check-in and check-out times at Gran Hotel Europa Santo Domingo, Trademark by Wyndham?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.

Is there an onsite casino at Gran Hotel Europa Santo Domingo, Trademark by Wyndham?

No, this hotel doesn't have a casino, but Casino Colonial (5-min walk) and Grand Casino Jaragua (4-min drive) are both nearby.

What is there to do at Gran Hotel Europa Santo Domingo, Trademark by Wyndham and nearby?

Maintain your daily exercise routine at the gym.

Are there restaurants at or near Gran Hotel Europa Santo Domingo, Trademark by Wyndham?

Yes, Sky Europa offers alfresco dining and international cuisine.

What's the area around Gran Hotel Europa Santo Domingo, Trademark by Wyndham like?

Gran Hotel Europa Santo Domingo, Trademark by Wyndham is a short 12-minute walk from Malecon and 4 minutes' walk from Calle Las Damas. Travelers love the hotel's prime location.

Reviews

8.6

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Very Good

sebastian, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

MICHAEL, 5-night business trip
Verified Hotels.com guest review

6/10 Good

Cesar, 4-night trip
Verified Hotels.com guest review

2/10 Poor

MARIA, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ana, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Anny, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Daniel, 1-night trip
Verified Hotels.com guest review

6/10 Good

Property was very nice, very clean, staff very nice. Issues arised during check-in when they couldnt find my reservation was paid. Had to contact expedia and wait 45 mins to be allowed to check in. When we were leaving to go on a walking tour, noticed a group of 4 having the same problem. Location is great, area around hotel was safe and lobby was cute. Negatives include a hot room, lucky if it got to 74-75 and it took 4-5 hours to get to that. Shower floor is slippery, bathroom door didnt close, pillows werent great, bed is very firm, and there was a red blinking light in the middle of the room over the bed which was awful. At first glance and for the price and location and service, 5 stars. But several annoying things brought down the overall stay at the property.
Leonardo, 1-night romance trip
Verified Expedia guest review

8/10 Very Good

Really liked the location.
ERIC, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Great place
Abdulrahman, 6-night trip
Verified Expedia guest review

8/10 Very Good

Charles, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Saturnino, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Tony, 2-night trip
Verified Hotels.com guest review

4/10 Fair

The air conditioning in the newer rooms is an issue. I started with 320 and while it registered 16 Celsius, it was more like 26. The 2nd night they gave me 302 which was an older room and AC was fine but door did not lock from the outside so I couldn't leave my things in it. The last 2 nights they gave me 305 which was really nice with a balcony and an apology letter and fruit dish. So stick with the older rooms.
Brent, 4-night business trip
Verified Orbitz guest review

10/10 Exceptional

Safe and the staff is great
Candice, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Lance, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Great stay!
Was great very nice rooms, great value, awesome breakfast.. white floors are beautiful in rooms but many hairs where left on it, cleanness could be improved. Would go back though, nice place!
R Van Den, 1-night business trip
Verified Hotels.com guest review

8/10 Very Good

My stay here was nice. The property is pretty outdated, not as clean as it should be. The shower heads were not clean at all and the walls were not so clean. But the staff was amazing, Alexander at the bar, Alexandra the waitress, Juleisy the cashier, Yeiry, Nicol and Ashley were all great, their customer service was amazing, they made it a pleasant experience and they made the stay feel more comfortable.
Ivania, 5-night trip
Verified Expedia guest review

6/10 Good

Issanet, 2-night trip
Verified Expedia guest review

8/10 Very Good

Classic European style hotel in Colonial Center
Classic European style hotel in Colonial Center. Older building with some updates but simply done. Our room was one of two corner rooms with small balconies over the street, which we were told are the best rooms in the hotel. As with any old hotel, not very soundproof. Rooftop restaurant is nice, and you get a sense of the heyday maybe 100 years ago.
Michael, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Hotel with an exceptional staff. I recently had the pleasure of staying at Gran Hotel Europa in Santo Domingo, and I can’t recommend it enough! From the moment we arrived, the staff made us feel welcome and valued. Nicole, Yeiri, Liz, Yuleisi, and Alexandra were incredibly helpful, ensuring that every detail of our stay was perfect. Alexander and Estefani, the supervisor, went above and beyond to assist us, checking in regularly to ensure we had everything we needed. Our room was spacious and beautifully decorated, providing a comfortable retreat after exploring the city. The hotel's colonial architecture added to its charm, and the decor was thoughtfully curated. One of the highlights of our stay was the roof terrace. At sunset, It offered a lovely ambiance, and the prices for food and drinks were very affordable. For food, my girlfriend enjoyed the traditional Dominican bandera, while I savored a delicious steak and a glass of sangria. Both meals were delightful! Overall, our four days experience at Gran Hotel Europa was fantastic, and we will definitely be returning. Thank you to the entire team for making our stay so memorable!
Jonas, 4-night trip
Verified Expedia guest review

10/10 Exceptional

The perfect hotel
I love this hotel my family love it the quality amd peace in the hotel perfect the food really good the staff very nice
Altagracia, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Definitely love this hotel for people and location, good breakfast. But unfortunately, they have to clean better..all the time hair on the floor
Olga, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Fabuloso
Fabulous the staff th hotel i will come back
Altagracia, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Overall good
LUZ, 5-night trip
Verified Expedia guest review