Our overall stay was amazing. The staff were incredibly kind and helpful, and I would especially like to thank the reception team for assisting us in sending our cabin bag to the airport after we realized we had left it at the hotel—this was greatly appreciated.
The location is excellent: the airport is only an 8-minute drive away, and Santa Claus Village is just a 7–10 minute walk. We stayed as two families with three kids, and the hotel’s plastic sleds were a huge convenience, making it easy and fun to get around with the children.
Breakfast was satisfying overall. We did have dinner at the hotel one evening; however, the salmon ordered for our child did not taste good, and the meals were generally average.
One of the best things about the hotel is, of course, the igloos. Sleeping under the transparent ceiling felt truly magical—watching the stars, and we were incredibly lucky to see the Aurora Borealis from the hotel two nights in a row. The underfloor heating was excellent and kept the bathroom and bedroom floors comfortably warm at all times. While the temperature inside the igloo occasionally felt a bit cool, it was manageable and varied between warm and cooler moments.
Overall, I would definitely recommend this hotel, especially for families traveling with children, thanks to its location and unique experience. Thank you for a lovely stay!