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Sheraton Santos Hotel

4.0 star property
Family-friendly hotel with indoor pool, connected to a shopping center, near Santos Harbor

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Photo gallery for Sheraton Santos Hotel

Lobby
Indoor pool, open 6:00 AM to 10:00 PM, free cabanas, sun loungers
Property amenity
Lobby
View from property
Located near Santos Harbor, Sheraton Santos Hotel offers a tranquil retreat with a poolside bar, playground, and soothing spa services. Treat yourself to international cuisine at O Lagar Restaurant or relax in the garden with WiFi connectivity.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Bar
  • Electric vehicle charging point
  • Connecting rooms available
  • Parking available

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • Free children's club
  • Free supervised childcare
  • Fitness center
  • Valet parking
  • Pool bar
  • Room service
  • Spa services

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Supervised childcare (free)
  • Children's club (free)
  • Playground on site
  • Connecting/adjoining rooms available
$123 nightly
The total price is $126
Aug 3 - Aug 4
Total includes taxes and fees

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Executive Suite, 1 Bedroom, Non Smoking

Executive Suite, 1 Bedroom, Non Smoking | Bathroom | Shower, free toiletries, hair dryer, bathrobes

Executive Suite, 1 Bedroom, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Separate bedroom
Blackout drapes/curtains
Bathrobes
  • 850 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | 1 bedroom, minibar, desk, blackout drapes

Suite, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Separate bedroom
Bathrobes
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Non Smoking

Classic Room, 1 King Bed, Non Smoking | 1 bedroom, minibar, desk, blackout drapes

Classic Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(48 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Separate bedroom
Blackout drapes/curtains
Bathrobes
  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Non Smoking

Classic Room, 2 Queen Beds, Non Smoking | 1 bedroom, minibar, desk, blackout drapes

Classic Room, 2 Queen Beds, Non Smoking

9.6 out of 10
Exceptional
(52 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Separate bedroom
Blackout drapes/curtains
Bathrobes
  • 409 sq ft
  • Sleeps 3
  • 2 Queen Beds

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  • Parking available
  • Free WiFi
9.0 out of 10, Wonderful, 1,006 reviews
The price is $66
$65 nightly
$66 total
Total includes taxes and fees
Jul 27 - Jul 28
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About the neighborhood

Map
Rua Guaiaó, 70 - Aparecida, Santos, 11035-260

What's nearby

  • Ponta da Praia Beach - 8 min walk - 0.7 km
  • Santos Harbor - 2 min drive - 2.2 km
  • Gonzaga Beach - 4 min drive - 2.9 km
  • Asturias Beach - 12 min drive - 6.8 km
  • Pitangueiras Beach - 13 min drive - 7.2 km

Getting around

  • Pinheiro Machado Station - 6 min drive
  • João Ribeiro Station - 8 min drive
  • Nossa Senhora das Graças Station - 10 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Kopenhagen - ‬5 min walk
  • ‪Outback Steakhouse - ‬1 min walk
  • ‪Laticínios Marcelo Wine Bar - ‬1 min walk
  • ‪O Lagar Restaurante - ‬1 min walk

About this property

Sheraton Santos Hotel

Sheraton Santos Hotel features a free kids' club and puts you just a 5-minute drive from Santos Harbor. Guests can indulge in massages and enjoy international cuisine at O Lagar Restaurant, which is open for breakfast, lunch, and dinner. An indoor pool, a poolside bar, and a fitness center are other features. Fellow travelers say good things about the helpful staff and overall property condition.

Languages

English, Portuguese, Spanish

At a glance

DONE

Hotel size

    • 212 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
    • Express check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • Parents must have child's birth certificate and photo ID*
    • Free supervised childcare
    • Free children's club
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Covered onsite valet parking (BRL 50 per day)
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Playground
  • Free supervised childcare/activities
  • Children's games
  • Toys

What to do

  • Beach nearby

Working away

  • Business center
  • 11 meeting rooms
  • Computer station
  • Conference space (11560 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop
  • Free pool cabanas
  • Pool loungers
  • Romance packages

Facilities

  • Garden
  • Fitness center
  • An indoor pool
  • Arcade/game room
  • Spa services
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Lowered electrical outlets in bathroom
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Lever door handles

Room amenities

Be entertained

  • 55-inch LED TV

Home comfort

  • Air conditioning
  • Minibar
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Mobile key entry

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Dining

O Lagar Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Lobby Bar - Onsite lobby lounge. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: BRL 5.00 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately BRL 65 per person

Children & extra beds

  • Rollaway beds are available for BRL 165.0 per day
  • Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Parking

  • Covered valet parking costs BRL 50 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 10:00 PM

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

Sheraton Santos
Sheraton Santos Hotel Brazil
Sheraton Santos Hotel Hotel
Sheraton Santos Hotel Santos
Sheraton Santos Hotel Hotel Santos

Frequently asked questions

Does Sheraton Santos Hotel offer free cancellation for a full refund?

Yes, Sheraton Santos Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Sheraton Santos Hotel?

Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 10:00 PM.

Are pets allowed at Sheraton Santos Hotel?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Sheraton Santos Hotel?

Yes. Valet parking costs BRL 50 per day. Electric vehicle charging is available.

What are the check-in and check-out times at Sheraton Santos Hotel?

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM. Check-out time is noon. Express check-in is available.

What is there to do at Sheraton Santos Hotel and nearby?

Sheraton Santos Hotel has an indoor pool, a fitness center, and spa services, as well as an arcade and a garden.

Are there restaurants at or near Sheraton Santos Hotel?

Yes, O Lagar Restaurant offers international cuisine.

What's the area around Sheraton Santos Hotel like?

Sheraton Santos Hotel is a short 1-minute walk from Praiamar Shopping Mall and 9 minutes' walk from Aparecida Beach.

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Sheraton Santos Hotel Reviews

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Popular mentions

Service staff
Breakfast
Restaurant
Room
Shower
Beach
Food
Family friendly
Location

What guests liked

  • Breakfast was consistently described as excellent and one of the best at a property. (5 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10

Nice lovely hotel. Good location and close to port if going on cruise from Santos
1-night trip

10/10

Excelente!
2-night trip

10/10

It was perfect
4-night trip

10/10

Hotel Maravilhoso
3-night trip

10/10

Excelente
1-night trip

10/10

Amazing Staying, Organized, Clean, Breakfast Awesome, restaurant high end from food to service, Love it and surely I’ll come back and recommend to friends and family
2-night trip

2/10

The hotel receptionist had a very bad attitude, was full of lies, and the bed sheets in the room were extremely dirty.
1-night trip

8/10

Great location. Definitely a good pick for before or after a cruise. The only reason I did not give it 5⭐️ is that they have no concierge so not much in terms of getting advice on what is going on in the area. Not everything that is happening is easy to find online. A concierge service would have been super helpful.
3-night trip

6/10

Asked for my room to be cleaned after two days. I usually try to safe the planet by only having my to cleaned every other two-three days after arrival. Had to talk to five people For the to To be cleaned and it was a disaster. They left the room terribly dirty. The floor was simply vile. Even the lady who is in charge of the team / rooms standard and Over and took pictures to show to the team what a disgusting job they had done. Simply unacceptable. I have stayed here several times before but this time may be my last. I had to clean the bathroom Floor myself. I am tired of spending so much money and the hotels and Expedia are the ones to benefit from it. Just not fair. You provide us with a service which we pay in return. You don’t give out money back so you? You simply expect us to putt up with this low standard of service while charming us thousands. Enough is enough. Stop apologising and do your job. Shame on you all

10/10

Tuve una estancia excelente.
3-night trip

10/10

1-night trip

10/10

Desde a chegada, nos receberam rapidamente, comissários e check in. Quarto limpo, espaçoso, confortável e silencioso. Layout do banheiro bem espaçoso com ótimo chuveiro. TV com canais a cabo com muitos canais. Piscina muito boa, com água aquecida. Manobristas muito cordiais também. ( 50,00 por 24horas) Café da manhã excelente incluso na tarifa Um dia eu precisava sair cedo antes do café da manhã abrir, e eles se dispuseram a preparar um café para viagem.
1-night trip

10/10

Sempre gostoso ficar no Sheraton em Santos
2-night trip

10/10

Hotel excelente, limpo, acomodação excelente, funcionários prestativos. Otima area de compras e alimentação .
2-night trip

10/10

Ótimo Hotel. Recomendo.
3-night trip

10/10

Ótima
2-night trip

8/10

Com certeza o Sheraton é o melhor hotel de Santos, muito bem localizado e com boa infra estrutura, porém está longe de ser 5 estrelas, pois faltam detalhes que poderiam classificá-lo desta maneira, como amenidades no quarto (roupões e produtos de toilete de melhor qualidade). O atendimento é cordial. Ponto alto é o café da manhã, muito completo.
1-night trip

10/10

muito bom mas as amenidades poderiam ser melhores
1-night trip

4/10

Desta vez a piscina não está com a água quentes nem sábado e nem domingo, pedimos diversas vezes para ajustar mas disseram que tinha dado um problema na bomba, e a água continuava fria. Roupa de cama do primeiro quarto que fiquei estava com cheiro de cigarro.
1-night trip

10/10

1-night trip

10/10

Hotel maravilhoso
2-night trip

10/10

We stay at Sheraton Santos once a year, definitely will be coming back
8-night trip

10/10

Maravilhoso
1-night trip

10/10

2-night trip

10/10

1-night trip

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