In the heart of South Bank, Emporium Hotel South Bank offers a tranquil oasis with an outdoor pool, rooftop terrace and sun loungers. Treat yourself to a rejuvenating massage at the onsite spa or enjoy one of two restaurants on site.
Brisbane Convention and Exhibition Centre - 9 min walk - 0.8 km
Treasury Casino - 19 min walk - 1.6 km
Suncorp Stadium - 3 min drive - 2.7 km
XXXX Brewery - 4 min drive - 2.9 km
Getting around
Brisbane Airport (BNE) - 27 min drive
South Bank Station - 1 min walk
South Brisbane Station - 14 min walk
Park Road Station - 26 min walk
Airport shuttle (surcharge)
Restaurants
The Terrace - Emporium Hotel South Bank Brisbane - 1 min walk
Guzman Y Gomez - 3 min walk
Belle Époque - 1 min walk
The Yiros Shop - South Brisbane - 2 min walk
Harajuku Gyoza - South Bank - 3 min walk
About this property
Emporium Hotel South Bank
Emporium Hotel South Bank features a rooftop terrace and puts you just steps from South Bank Parklands. Guests can grab a bite to eat at one of the 2 restaurants and visit the spa to be pampered with massages, body wraps, or facials. Other highlights at this luxurious hotel include 4 bars/lounges, an outdoor pool, and a fitness center. Fellow travelers say great things about the pool and helpful staff.
Languages
English
At a glance
DONE
Hotel size
140 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 1.2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite valet parking (AUD 60 per night)
DONE
Transfers
Airport shuttle (available 24 hours)*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) each morning 7:00 AM–11:00 AM
2 restaurants
4 bars/lounges
Coffee shop
24-hour room service
What to do
Beach nearby
Ecotours nearby
Hiking/biking trails nearby
Working away
7 meeting rooms
Conference space (4413 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Porter/bellhop
Bicycle rentals
Pool loungers
Facilities
ATM/banking
Safe-deposit box at front desk
Rooftop terrace
Fitness center
An outdoor pool
Full-service spa
Sauna
Steam room
Banquet hall
Accessibility
Elevator
Wheelchair accessible
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Room amenities
Be entertained
55-inch flat-screen TV
Pay movies
Home comfort
Air conditioning
Minibar
Espresso maker
Electric kettle
Bathrobes and slippers
Iron/ironing board
Sleep well
Pillow menu
Soundproofed rooms
Turndown service
Crib/infant bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Designer toiletries
Hair dryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Desk
Free newspapers
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments.
Awards and affiliations
Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Refundable deposits
Deposit: AUD 100 per accommodation, per stay
Breakage deposit: AUD 250 per night
A damage deposit of AUD 100 will be collected before check-in
Mandatory fees
The listed deposit applies to Poolside Cabana Suite, Suite (Exquisite), and Suite (Emporium) bookings. The general deposit is AUD 250 per stay for Suite, 1 King Bed (Vista), Twin Room, 2 Single Beds (Suite - Vista), Suite, 1 King Bed, River View, and Premium Studio Suite, 1 King Bed, River View (Level 12 and Above) bookings.
Optional extras
Full breakfast is offered for an extra charge of approximately AUD 35 per person
Airport shuttle service is offered for an extra charge of AUD 125 per vehicle (one-way, maximum occupancy 4)
Credit card charges are subject to an extra charge of 1.2 percent
Children & extra beds
Cribs/infant beds are available for AUD 35.0 per night
Rollaway beds are available for AUD 70.0 per night
Parking
Valet parking costs AUD 60 per night
Pool, spa, & gym (if applicable)
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Parties and events are allowed on site. Maximum attendees: 20.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The listed parties/events policy applies to Frangipani Suite bookings only.
Also known as
Emporium Hotel South Bank South Brisbane
Emporium South Bank South Brisbane
Emporium Bank Brisbane
Emporium Bank Brisbane
Emporium Hotel South Bank Hotel
Emporium Hotel South Bank South Brisbane
Emporium Hotel South Bank Hotel South Brisbane
Frequently asked questions
Does Emporium Hotel South Bank offer free cancellation for a full refund?
Yes, Emporium Hotel South Bank does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Emporium Hotel South Bank?
Yes, there's an outdoor pool.
Are pets allowed at Emporium Hotel South Bank?
Sorry, pets aren't allowed.
Is parking offered on site at Emporium Hotel South Bank?
Yes. Valet parking costs AUD 60 per night.
Is airport shuttle service offered by Emporium Hotel South Bank?
Yes, an airport shuttle is available. The charge is AUD 125 per vehicle one-way.
What are the check-in and check-out times at Emporium Hotel South Bank?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11 AM. Contactless check-out is available.
Is there an onsite casino at Emporium Hotel South Bank?
No, this hotel doesn't have a casino, but Treasury Casino (19-min walk) is nearby.
What is there to do at Emporium Hotel South Bank and nearby?
Have fun with nearby activities like hiking and rock climbing. Additional recreation nearby includes ecotours and segway rentals. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Emporium Hotel South Bank also has 4 bars and a sauna, as well as a steam room.
Are there restaurants at or near Emporium Hotel South Bank?
Yes, there are 2 onsite restaurants.
What's the area around Emporium Hotel South Bank like?
Emporium Hotel South Bank is a short 1-minute walk from South Bank Station and 9 minutes' walk from Brisbane Convention and Exhibition Centre. The local area is walkable and popular for its beaches.
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Emporium Hotel South Bank Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
9.6/10
Staff & service
9.6/10
Amenities
9.6/10
Property conditions & facilities
9.0/10
Eco-friendliness
Popular mentions
Service staff
Room
Location
Restaurant
View
Rooftop bar
Bed
Infinity pool
Bar
Amenities
What guests liked
The rooftop pool and infinity pool were described as amazing, beautiful, and spectacular with great views. (10 reviews)
The spa facilities, including sauna and steam room, were outstanding and provided a relaxing experience. (3 reviews)
Breakfast was great at the rooftop bar and also at the Belle Èpoque Patisserie, with delicious pastries and excellent service. (5 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
May 12, 2025
Fabulous High End Stay
Exquisite hotel in the heart of South Bank... definitely will return
Saminda
Saminda, 1-night trip
10/10 Exceptional
Mar 28, 2025
What an outstanding hotel! Extremely cordial staff. Beautiful room. Great bathroom! Very clean hotel and excellent location. 10 out of 10.
Greg
Greg, 3-night trip
10/10 Exceptional
Apr 25, 2025
Short stopover
Short trip to Brisbane. Hotel very modern, great rooftop bar with excellent service at breakfast and extremely slow at night. Good food on both occasions. Rain stopped us using the pool.
Mark
Mark, 2-night trip
10/10 Exceptional
Feb 23, 2025
The place to stay
All perfect
Dennis
Dennis, 1-night trip
10/10 Exceptional
Jan 23, 2025
Great location. Staff were very accommodating.
Kate
Kate, 1-night trip
10/10 Exceptional
Feb 9, 2025
Best hotel I’ve ever stayed in. Absolutely marvellous
HARRY
HARRY, 1-night trip
8/10 Very good
Feb 2, 2025
Great Location
Some people will love the decor, some people may not but this is an exceptionally comfortable hotel in a great location for the Air Train, restaurants of South Bank and exploring Brisbane.
Angus
Angus, 4-night trip
10/10 Exceptional
Jan 20, 2025
Beautiful stay, as always! Plenty of room in the pool and poolside chairs which is always appreciated! Breakfast could do with a few more options as a set breakfast but otherwise, loved our stay.
Allyvia
Allyvia, 1-night trip
10/10 Exceptional
Jan 18, 2025
Brilliant service, amazing room and pool. Would highly recommend
Kristina
Kristina, 1-night trip
10/10 Exceptional
Oct 30, 2024
Great stay. Excellent facilities and service was wonderful
Moselle
Moselle, 2-night trip
10/10 Exceptional
Jan 7, 2025
Great 5 star property. Loved our room with a view of the river. Staff is friendly and helpful. Walkable to all the restaurants and river. We would definitely recommend this hotel in Brisbane.
Randy
Randy, 5-night trip
10/10 Exceptional
Feb 5, 2025
I loved the ice bath, steam room and sauna
Angela
Angela, 5-night trip
10/10 Exceptional
Nov 2, 2024
Friendly Helpfilul Staff Comfy Bed Huge Shower Great Views Cold Beer Great Food 10/10
Mark
Mark, 2-night trip
10/10 Exceptional
Jan 9, 2025
I just adored my stay. The room well exceeded my expectations. I felt like a valued customer at The Emporium Hotel.
Colleen
Colleen, 1-night trip
10/10 Exceptional
Jul 29, 2024
Love this hotel, loved the view and location is great
Marwa
Marwa, 2-night trip
4/10 Fair
Jan 27, 2025
Stay here very often and have always enjoyed it. So disappointed this time 😢
Anton
Anton, 3-night trip
10/10 Exceptional
Nov 4, 2024
The rooms are beautiful
Jennifer
Jennifer, 1-night trip
10/10 Exceptional
Nov 28, 2024
Stunning hotel, fabulous location, room service breakfast was excellent. Worth every penny!
Erin de
Erin de, 3-night trip
8/10 Very good
Jan 2, 2025
- Service was great from the front desk to the concierge to the waiters and waitress.
- Was able to use the pool facilities whilst we wait for our room (we arrived at the hotel 2 hours early).
Claribel
Claribel, 2-night trip
6/10 Good
Mar 25, 2025
Huge minibar overcharge
I asked for the minibar to be cleared which was done. Hotel then automatically changed me $98 for the contents of the minibar after I had checked out. Beware
Verified traveler
2-night trip
10/10 Exceptional
Dec 8, 2024
Beautiful place to stay for a special event. The rooms were very special and so close to everything. Loved the little things like the videos surround inside the lifts and the chocolates on the pillow. The staff were very helpful and friendly. Would highly recommend this place.
KIM
KIM, 2-night trip
10/10 Exceptional
Feb 4, 2025
Loved the modern, luxurious feel of this hotel. The video screens in the elevators were so quirky and unique. The staff were super helpful and friendly, and the food in the rooftop restaurant was excellent. Belle Epoque had the most incredible blueberry pancakes with lemon curd, persian fairy floss and pistachios. I had the best nights sleep ever, and loved the mirror/tv screen. Totally recommend!
Susan
Susan, 1-night trip
10/10 Exceptional
Aug 5, 2024
Great Hotel with Great Service and Staff were Fantastic
Joseph
Joseph, 4-night trip
10/10 Exceptional
Nov 28, 2024
Wonderful suite and wonderful view. Very friendly staff and nice pool area. The breakfast is nice. Ordering food and drinks in the pool area was difficult.
Verified traveler
5-night trip
10/10 Exceptional
Dec 28, 2024
Awesome!
Perfect reception with quick check-in and convenient parking. Great location on South Bank, in the heart of the city. Spacious room for four and a fantastic rooftop pool, although there were few available sunbeds. Friendly staff, excellent service, and a delicious breakfast.