Nestled in a serene setting, Hotel Umu offers an unforgettable retreat. Treat yourself to a rejuvenating spa experience with aromatherapy and body treatments or indulge in the free breakfast buffet on the sun-kissed terrace. With business-friendly amenities like WiFi and meeting rooms, guests can stay connected while they unwind.
Reviews
8.28.2 out of 10
Very good
Popular amenities
Airport transfer
Bar
24/7 front desk
Spa
Free breakfast
Air conditioning
Main amenities (12)
Daily housekeeping
Full-service spa
Bar/lounge
Room service
Business center
2 meeting rooms
Airport shuttle
Terrace
24-hour front desk
Air conditioning
Garden
Front-desk safe
For families (6)
Children stay free
Free cribs/infant beds
Private bathroom
Garden
Terrace
Daily housekeeping
The current price is $92
$92
includes taxes & fees
$87 per night
Mar 14 - Mar 15
Room options
Available filters for rooms
Showing 4 of 4 rooms
View all photos for Standard Single Room
Standard Single Room
Highlights
Air conditioning
Free cribs/infant beds
Flat-screen TV
Deep soaking bathtub
Hair dryer
Bidet
Private bathroom
Cable channels
129 sq ft
Sleeps 1
1 Twin Bed
View all photos for Superior Twin Room
Superior Twin Room
Highlights
Air conditioning
Free cribs/infant beds
Flat-screen TV
Deep soaking bathtub
Hair dryer
Bidet
Private bathroom
Cable channels
161 sq ft
Sleeps 3
2 Twin Beds
View all photos for Superior Single Room
Superior Single Room
Highlights
Air conditioning
Free cribs/infant beds
Flat-screen TV
Deep soaking bathtub
Hair dryer
Bidet
Private bathroom
Cable channels
129 sq ft
Sleeps 1
1 Twin Bed
View all photos for Standard Twin Room, 2 Twin Beds
Hotel Umu is a great choice for a stay in Santarém. You can visit the spa to be pampered with deep-tissue massages, body wraps, or aromatherapy. Other features include a bar/lounge, a terrace, and a garden.
Languages
English, French, Portuguese, Spanish
At a glance
Hotel size
67 rooms
Arriving/Leaving
Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free uncovered onsite self parking
Transfers
Airport shuttle*
Other information
Designated smoking areas
Property amenities
Food and drink
Free buffet breakfast 7:30 AM–10:00 AM on weekdays and 8:00 AM–11:00 AM on weekends
Bar/lounge
Room service (limited hours)
Traveling with children
Children stay free (see details)
Working away
Business center
2 meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Luggage storage
Facilities
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Full-service spa
Massage/treatment rooms
Banquet hall
Accessibility
Elevator
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Heating (climate-controlled) and air conditioning
Sleep well
Free crib/infant bed
Bed sheets provided
Freshen up
Private bathroom
Deep soaking bathtub
Bathtub or shower
Bidet
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a hot tub.
The spa is open select days. Guests under 16 years old are not allowed in the spa.
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge
Children & extra beds
Rollaway beds are available for EUR 20.5 per night
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
Pool, spa, & gym (if applicable)
Guests under 16 years old are not allowed in the spa
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Also known as
Hotel Umu Santarem
Umu Santarem
Hotel Umu Hotel
Hotel Umu Santarém
Hotel Umu Hotel Santarém
Frequently asked questions
Does Hotel Umu offer free cancellation for a full refund?
Yes, Hotel Umu does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Umu?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Umu?
Yes, there's free self parking.
Is airport shuttle service offered by Hotel Umu?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Hotel Umu?
You can check in starting at 3:00 PM. Check-out time is noon.
What is there to do at Hotel Umu and nearby?
Hotel Umu has a spa and a garden.
Does Hotel Umu have rooms with private hot tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Hotel Umu like?
Hotel Umu is a short 15-minute walk from Convento de São Francisco and 15 minutes' walk from Igreja do Seminario.
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Hotel Umu Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.4/10
Staff & service
7.4/10
Amenities
7.4/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
8/10 Very good
Mar 24, 2024
Only this was spa is offsite
Russell
Russell, 1-night trip
4/10 Fair
Feb 28, 2025
Very Uncomfortable
The pictures shown are not updated. You should update your pictures as is not from years ago. This Hotel is old and outdated the beds are old and the mattress are very uncomfortable, the shower is terrible and small with a curtain not as shown on the photo at all , tv doesn’t work the room smells and it was extremely noisy from other rooms you can hear everything in other rooms, no coffee you have to pay for it and it’s terrible cold coffee, I didn’t even have breakfast, In my opinion this place is too expensive for what you getting.
Luis
Luis, 1-night trip
8/10 Very good
Dec 28, 2023
The new rooms maybe be better in quality
Jose
Jose, 3-night trip
10/10 Exceptional
Jul 31, 2023
Has all necessities, plenty hot water ,clean bed linnen , good airco.
Clean room. Cheap until the pope arrived ,priced doubled !!??
Wouter
Wouter, 3-night trip
4/10 Fair
Oct 14, 2024
The room itself the bathroom bathtub door full of old dirty you can see I don’t know why they can’t they don’t have inspect after cleaning to make sure to expensive never again thank You
alzira
alzira, 5-night trip
10/10 Exceptional
Feb 5, 2024
The only problem were the taps in the bath that were malfunctioning.
Veritas Educatio
Veritas Educatio, 1-night trip
4/10 Fair
May 16, 2024
Very urban location with traffic noise. Booked a superior room, but small, sparse, very basic, no telephone, TV not working. Definitely not superior! These issues were raised, receptionist promised partial refund but manager totally refused any compensation, even through official complaint from Hotels.com. Extremely disappointing. We would definitely not recommend.
Michael
Michael, 1-night trip
6/10 Good
Jan 31, 2025
Día de paso por Santarém.
El colchón no era muy cómodo, las instalaciones me parecieron un poco anticuadas.
Marcos
Marcos, 1-night trip
10/10 Exceptional
Jan 13, 2025
antonio
antonio, 1-night trip
4/10 Fair
Dec 20, 2024
Hotel a rénover
Cet hotel a grand besoin d etre rénové
Moquette sale et vieille dans les chambres, fenêtres d un autre temps et salle de bain a revoir.
Joaquim
Joaquim, 1-night trip
6/10 Good
Dec 5, 2024
António
António, 1-night trip
10/10 Exceptional
Nov 16, 2024
valquiria
valquiria, 1-night trip
8/10 Very good
Nov 14, 2024
La foto de las habitaciones con la realidad no se ajusta, no es que estuvieran mal pero no son lo mismo.
BERNABE
BERNABE, 2-night trip
4/10 Fair
Nov 4, 2024
Ari
Ari, 3-night trip
8/10 Very good
Oct 14, 2024
Jose
Jose, 1-night trip
10/10 Exceptional
Sep 19, 2024
Pablo
Pablo, 1-night trip
6/10 Good
Sep 11, 2024
Jean
Jean, 3-night trip
8/10 Very good
Sep 10, 2024
Stationnement limité, obligation de se stationner dans la rue et rue bondée de voitures car hôtel entouré de bloc appartement et de magasins
Chantal
Chantal, 1-night trip
8/10 Very good
Aug 25, 2024
Dina
Dina, 1-night trip
8/10 Very good
Aug 25, 2024
Instalações algo antigas, na minha opinião a necessitar de uma remodelação. Comodidades básicas para passar uma noite