6/10 Good
May 8, 2025
Lovey welcome by the gentleman at the reception
The gentleman that greeted us on arrival was lovely. Our twin room had everything that we needed. However the only downside was the lady that served breakfast, as she came across rude. I was asked to fill out a form for the hotel with dietary requirements, which I did and stated that I was vegan. When I asked the lady, about non-diary milk, she said that this should have been requested. I had informed my dietary requirements few days before arrival, so not sure why I needed to make a special request. My dietary is a request. She could have handle the situation better, especially where it was loud across the room.
Verified traveler
1-night trip