In the heart of Ottawa, The Metcalfe Hotel offers a warm welcome with Cocotte bistro serving delicious meals. Stay connected with in-room WiFi, relax at the hair salon or library, and enjoy helpful multilingual staff. Previous guests rave about the hotel's dining options and central location.
Ottawa, ON (XDS-Ottawa Train Station) - 8 min drive
Ottawa Fallowfield Station - 17 min drive
Parliament Station - 6 min walk
Rideau Station - 11 min walk
Lyon Station - 12 min walk
Restaurants
Meet Noodle 又見壹面 - 2 min walk
Browns Socialhouse Centretown - 3 min walk
Tim Hortons - 1 min walk
The Scone Witch - 3 min walk
Grill Forty One - G41 - 3 min walk
About this property
The Metcalfe Hotel
The Metcalfe Hotel offers a great location, putting you within just a 10-minute walk of Rideau Canal and University of Ottawa. Also, Parliament Hill and Rogers Centre Ottawa are within a 15-minute walk. Fellow travelers love the helpful staff and restaurant. The property is just a short walk to public transportation: Parliament Station is 6 minutes and Rideau Station is 11 minutes.
Languages
English, French, German, Portuguese, Spanish
At a glance
DONE
Hotel size
108 rooms
DONE
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Up to 3 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE
Pets
Pets allowed*
Service animals welcome
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite valet parking (CAD 47 per night)
Wheelchair-accessible parking on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) 7:30 AM–10:30 AM on weekdays and 7:30 AM–1:00 PM on weekends
Restaurant
Room service (limited hours)
Traveling with children
Children stay free (see details)
Children's games
Working away
6 meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Luggage storage
Multilingual staff
Porter/bellhop
Facilities
Safe-deposit box at front desk
Library
Communal living room
Banquet hall
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible parking
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Handrails in stairways
Room amenities
Be entertained
42-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Bathrobes and slippers
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Down comforter
Blackout drapes/curtains
Premium bedding
Pillowtop mattress
Free crib/infant bed
Freshen up
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Food and drink
Champagne service
More
Daily housekeeping
In-room safe
Recycling
Special features
Dining
Cocotte - Onsite bistro.
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately CAD 15 to 25.00 for adults, and CAD 10.00 to 20.00 for children
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of CAD 75 per accommodation, per stay
Parking
Valet parking costs CAD 47 per night
Policies
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Also known as
Metcalfe Hotel Ottawa
Metcalfe Hotel
Metcalfe Ottawa
Ottawa Hotel Indigo
The Metcalfe Hotel Hotel
The Metcalfe Hotel Ottawa
The Metcalfe Hotel Hotel Ottawa
Frequently asked questions
Does The Metcalfe Hotel offer free cancellation for a full refund?
Yes, The Metcalfe Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Metcalfe Hotel?
Yes, pets are welcome. There's a charge of CAD 75 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at The Metcalfe Hotel?
Yes. Valet parking costs CAD 47 per night.
What are the check-in and check-out times at The Metcalfe Hotel?
Check-in start time: 4:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
Is there an onsite casino at The Metcalfe Hotel?
No, this hotel doesn't have a casino, but Casino du Lac Leamy (8-min drive) and Rideau Carleton Raceway (19-min drive) are both nearby.
What is there to do at The Metcalfe Hotel and nearby?
Recommended spots to visit include Confederation Park (3-min walk) and National Arts Centre (5-min walk), along with Capital Information Kiosk (5-min walk) and Sparks Street Mall (6-min walk).
Are there restaurants at or near The Metcalfe Hotel?
Yes, there's an onsite restaurant, Cocotte.
What's the area around The Metcalfe Hotel like?
The Metcalfe Hotel is in Downtown Ottawa, a short 6-minute walk from Parliament Station and 5 minutes' walk from Rideau Canal. Our travelers say the local area is very central.
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The Metcalfe Hotel Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.6/10
Staff & service
9.2/10
Amenities
9.4/10
Property conditions & facilities
9.0/10
Eco-friendliness
Popular mentions
Service staff
Room
Location
Restaurant
Lobby
Bed
Parking
Breakfast
Food
Ambience
What guests liked
Breakfast at the property restaurant was consistently described as delicious and excellent. (15 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Excellent
Aug 12, 2025
Excellent location, super clean and marvellous staff and food!
Maya
Maya, 5-night trip
10/10 Excellent
Aug 14, 2025
Great hotel
Navid
Navid, 1-night trip
8/10 Good
Aug 4, 2025
Great location and nice staff.
XIAO FENG
XIAO FENG, 1-night trip
10/10 Excellent
Aug 7, 2025
Great location and hotel. A must stay.
C
C, 3-night trip
8/10 Good
Aug 11, 2025
Close to major attractions
Arielle
Arielle, 2-night trip
10/10 Excellent
Aug 4, 2025
Perfect hotel
Martin
Martin, 1-night trip
10/10 Excellent
Jul 12, 2025
Great place!
Danijela
Danijela, 1-night trip
10/10 Excellent
Jul 22, 2025
GReat location and value!
Nancy
Nancy, 1-night trip
10/10 Excellent
Jul 14, 2025
Great location!
Alyssa
Alyssa, 1-night trip
8/10 Good
Jul 30, 2025
Nice hotel, friendly staff, fun games room and nice seating areas in the lobby
Ilissa
Ilissa, 3-night trip
10/10 Excellent
Jul 6, 2025
Very comfortable bed, excellent food in the restaurant, especially the Crème Brûlée and friendly staff!
Mike
Mike, 3-night trip
10/10 Excellent
Jul 30, 2025
Our overnight stay didn’t disappoint. We have stayed at this hotel previously and we appreciate the hotel’s location, rooms and service. Breakfast at the restaurant was also excellent.
Jane
Jane, 1-night trip
10/10 Excellent
Jul 20, 2025
Terrific hotel! Everybody is super friendly, walkable to most attractions.
Jianmin
Jianmin, 1-night trip
8/10 Good
May 29, 2025
Nice place to stay
kenny
kenny, 2-night trip
10/10 Excellent
Jul 28, 2025
great service, easy check in, front desk and valet personnel outstanding service
George
George, 1-night trip
10/10 Excellent
Jul 2, 2025
Good area, staff was amazing.
Michael
Michael, 4-night trip
10/10 Excellent
Aug 7, 2025
I love staying at the Metcalfe!! The staff is always so friendly and helpful. Waking distance of the all the best attractions
Shawna
Shawna, 2-night trip
10/10 Excellent
Aug 16, 2025
Most enjoyable.
Robert
Robert, 1-night trip
10/10 Excellent
Aug 10, 2025
My 2nd stay there. Love it
farah
farah, 2-night trip
10/10 Excellent
Aug 8, 2025
Receptions are good, professional, and the room is clean!
CONGCONG
CONGCONG, 2-night trip
10/10 Excellent
Jul 5, 2025
Lovely staff, great restaurant and bar. My go to Ottawa hotel.
Gregory
Gregory, 2-night trip
10/10 Excellent
May 21, 2025
Great hotel and highly recommended
Sahar
Sahar, 3-night trip
8/10 Good
Aug 12, 2025
Nice hotel, walkable to bars and restaurants, quiet and clean. The only downside is that you have to carry your bags to get to the lobby one long floor of stairs, no one for the hotel ever helped.
Jose Alejandro
Jose Alejandro, 3-night trip
10/10 Excellent
Jun 2, 2025
Nice hotel
Vaibhav
Vaibhav, 2-night trip
10/10 Excellent
Jul 13, 2025
The large atrium was beautiful with ample seating for lounging. The Cocotte Bistro had a fantastic brunch and all of the hotel staff were amazing and ensured a pleasurable stay while accommodating our many requests .