Carnaval Regional de Águas de Chapecó - 8 min drive
El Cachorrito São Carlos - 8 min drive
Boteco Bar e Lanches - 10 min drive
Ditcho's bar - 9 min drive
Margarida Prosa Café e Decor - 6 min drive
About this property
Pratas Thermas Resort & Convention
When visiting Sao Carlos, Pratas Thermas Resort & Convention is a great choice to consider. Guests can be pampered with massages at the spa and grab a bite to eat at the restaurant. Other highlights include 2 outdoor pools, a poolside bar, and a sauna.
Languages
English, Portuguese, Spanish
At a glance
Hotel size
72 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Guests traveling with a pet must present their pet's current vaccination record at check-in.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Parents must have child's birth certificate and photo ID*
Free supervised childcare
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Property amenities
Food and drink
Restaurant
Bar/lounge
Poolside bar
Swim-up bar
Room service (limited hours)
Snack bar/deli
Traveling with children
Children stay free (see details)
Children's pool
Playground
Free supervised childcare/activities
What to do
Pool table
Working away
Meeting rooms
Conference center
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Pool loungers
Pool umbrellas
Facilities
1 building/tower
Garden
Picnic area
Television in common areas
2 outdoor pools
2 indoor pools
Arcade/game room
Full-service spa
9 spa tubs
Sauna
Steam room
Reception hall
Accessibility
Elevator
Wheelchair accessible
Wheelchair-accessible path of travel
Room amenities
Be entertained
Television
Cable TV channels
Home comfort
Air conditioning
Minibar
Sleep well
Premium bedding
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
Special features
Spa
The onsite spa has couples treatment room(s). Services include massages. The spa is equipped with a sauna. The spa is open daily.
Fees & policies
Children & extra beds
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Pool, spa, & gym (if applicable)
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Only registered guests are allowed in the guestrooms.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Pratas Thermas Resort Convention Sao Carlos
Pratas Thermas Resort Convention
Pratas Thermas Convention Sao Carlos
Pratas Thermas Convention
Pratas Thermas & Convention
Pratas Thermas Resort & Convention Hotel
Pratas Thermas Resort & Convention Sao Carlos
Pratas Thermas Resort & Convention Hotel Sao Carlos
Frequently asked questions
Does Pratas Thermas Resort & Convention offer free cancellation for a full refund?
Yes, Pratas Thermas Resort & Convention does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Pratas Thermas Resort & Convention?
Yes, there are 2 indoor pools, 2 outdoor pools, and a children's pool.
Are pets allowed at Pratas Thermas Resort & Convention?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Pratas Thermas Resort & Convention?
Yes, there's free self parking.
What are the check-in and check-out times at Pratas Thermas Resort & Convention?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Pratas Thermas Resort & Convention and nearby?
Pratas Thermas Resort & Convention has 2 outdoor pools, a spa, and a steam room, as well as an arcade, a picnic area, and a garden.
Are there restaurants at or near Pratas Thermas Resort & Convention?
Yes, there's an onsite restaurant.
What's the area around Pratas Thermas Resort & Convention like?
Pratas Thermas Resort & Convention is located by the river.
Popular attractions include Paroquia Sao Carlos Borromeu, which is 7 minutes away by car.
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.8/10
Staff & service
8.4/10
Amenities
8.0/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
Jan 28, 2025
Muito bom
JOEL
JOEL, 3-night family trip
Verified Hotels.com guest review
6/10 Good
Jan 26, 2025
Bom!
Muito bom, pricipalmente o atendimento e a recreação. Precisa melhorar bastante as refeições, almoço e jantar, que deixam a desejar.
Verified traveler
3-night family trip
Verified Hotels.com guest review
6/10 Good
Jan 21, 2025
Rafael
Rafael, 6-night family trip
Verified Hotels.com guest review
4/10 Fair
Jan 20, 2025
RENE
RENE, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Jan 20, 2025
LUIZ AILTON DIAS
LUIZ AILTON DIAS, 3-night trip
Verified Hotels.com guest review
8/10 Very Good
Jan 19, 2025
Tais
Tais, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 19, 2025
ADRIANO
ADRIANO, 4-night family trip
Verified Hotels.com guest review
4/10 Fair
Jan 18, 2025
caiu a qualidade
Nao foi legal... o pessoal da recepção parecia sem interesse no atendimento, faltou água varias vezes, cheiro ruim de fossa, jacuzzi sem funcionar , elevador quebrou algumas vezes, a comida não era muito saborosa , porém a sobre mesa muito boa ...
Emerson Marcelo
Emerson Marcelo, 3-night family trip
Verified Hotels.com guest review
8/10 Very Good
Jan 9, 2025
Ótima atendimento comida excelente piscinas também os quartos bem aconchegante
Rudicir
Rudicir, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 8, 2025
Leandro
Leandro, 2-night family trip
Verified Hotels.com guest review
6/10 Good
Jan 7, 2025
Estadia considerada na média. O que deixa a desejar é a limpeza nos espaços em comum. Nas piscinas , restaurante e recepção falta limpeza. Precisa mais pessoas nesses setores. Os funcionários muito atenciosos. Falta mais frutas nas refeições (almoço e jantar).
Verified traveler
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 6, 2025
Maikon
Maikon, 3-night trip
Verified Hotels.com guest review
6/10 Good
Jan 5, 2025
Camila
Camila, 3-night trip
Verified Hotels.com guest review
8/10 Very Good
Jan 3, 2025
RECOMENDO, MELHORAR CARDÁPIO DAS REFEIÇÕES
RECOMENDO A ESTADIA,OTIMA ÁREA DE LAZER(PISCINA S AQUECIDAS, BANHEIRA DE HIDROMASSAGEM,SALAS DE JOGOS ADULTO E INFANTIL,ÁREA VERDE).
COMIDA BOA, PORÉM REPETITIVA PRA QUEM FICA MAIS DE 2 DIAS, E REAPROVEITAMENTO DE ALIMENTOS(INCLUINDO ARROZ) :(
Verified traveler
1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Jan 2, 2025
Verified traveler
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 31, 2024
recomendo
achamos excelente
Kleto
Kleto, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 29, 2024
Atendimento incrível, local muito bem localizado e organizado valeu muito a pena.
Ademir
Ademir, 2-night family trip
Verified Hotels.com guest review
8/10 Very Good
Dec 11, 2024
Marcos
Marcos, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 9, 2024
Fomos bem cuidados, alimentação completa, estadia e conforto muito bom…
Ivan Fernando
Ivan Fernando, 2-night trip
Verified Hotels.com guest review
2/10 Poor
Dec 5, 2024
Verified traveler
1-night family trip
Verified Hotels.com guest review
6/10 Good
Nov 22, 2024
Rolando
Rolando, 3-night trip
Verified Hotels.com guest review
6/10 Good
Nov 20, 2024
Razoável
Quarto condizente com o custo beneficio.
Hotel requer mais atenção na manutenção e limpeza das areas comuns e mais capricho com o servico do restaurante e cardapio.
Daniel
Daniel, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 15, 2024
João Carlos
João Carlos, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 11, 2024
Hotel maravilhoso fui com minha família e pais várias e vezes e voltarei em breve novamente muito legal recreação com o Tio Léo e o Tio cebola minhas filhas amaram!
Tiago
Tiago, 1-night family trip
Verified Hotels.com guest review
6/10 Good
Nov 9, 2024
Hotel antigo, camas de casal tamanho normal pelo preço da diária, café com diversidades comum. Piscinas muito boas, várias atividades para todos os tipos de hóspedes