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The Franklin London - Starhotels Collezione

5.0 star property
Escape into tranquility with a rejuvenating spa treatment or enjoy stunning garden views while savoring delicious Italian cuisine.

Choose dates to view prices

your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for The Franklin London - Starhotels Collezione

Lobby
Lounge
Garden Suite (Suite Temptation) | Frette Italian sheets, premium bedding, down comforters, pillowtop beds
Bar (on property)
Garden Suite (Suite Temptation) | Frette Italian sheets, premium bedding, down comforters, pillowtop beds
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Bar
  • Pet friendly
  • Gym
  • Connecting rooms available
  • Non-smoking
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Breakfast available
  • 24-hour fitness center
  • Steam room
  • 24-hour room service
  • Coffee shop/cafe
  • Massage/treatment rooms
  • Babysitting
  • Business center
  • 24-hour front desk
For families
  • Children stay free
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
The price is $359
includes taxes & fees
$299 per night
Mar 2 - Mar 3

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Double Room

Deluxe Double Room | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite (Suite Temptation)

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Executive Suite (Suite Temptation)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Flat-screen TV
  • 355 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room

Superior Double Room | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Superior Double Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite (Suite Temptation)

Presidential Suite (Suite Temptation) | Living area | Flat-screen TV

Presidential Suite (Suite Temptation)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Flat-screen TV
  • 667 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Junior Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 323 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Single Room

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Single Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Blackout drapes/curtains
  • 161 sq ft
  • Sleeps 1
  • 1 Queen Bed

View all photos for Triple Room

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Triple Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 323 sq ft
  • Sleeps 3
  • 1 Twin Bed and 1 King Bed

View all photos for Garden Suite (Suite Temptation)

Garden Suite (Suite Temptation) | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Garden Suite (Suite Temptation)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 388 sq ft
  • Sleeps 3
  • 1 King Bed

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Exterior

The Ampersand Hotel - Small Luxury Hotels of the World

Pet friendly
Internet access
Free WiFi
Restaurant
9.6 out of 10, Exceptional, (1002)
The price is $276
includes taxes & fees
$230 per night
Feb 13 - Feb 14
The Ampersand Hotel - Small Luxury Hotels of the World
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About the neighborhood

Map
24 Egerton Gardens, London, England, SW3 2DB

What's nearby

  • Victoria and Albert Museum - 3 min walk
  • Natural History Museum - 7 min walk
  • Hyde Park - 10 min walk
  • Royal Albert Hall - 13 min walk
  • Buckingham Palace - 5 min drive

Getting around

  • Heathrow Airport (LHR) - 34 min drive
  • Luton Airport (LTN) - 44 min drive
  • Farnborough (FAB) - 47 min drive
  • London City Airport (LCY) - 49 min drive
  • Gatwick Airport (LGW) - 76 min drive
  • London Victoria Station - 26 min walk
  • London (ZEP-Victoria Train Station) - 27 min walk
  • West Brompton Station - 29 min walk
  • South Kensington Underground Station - 7 min walk
  • Knightsbridge Underground Station - 11 min walk
  • Gloucester Road Underground Station - 13 min walk

Restaurants

  • ‪360 Lounge - ‬4 min walk
  • ‪EL&N Brompton Road - ‬1 min walk
  • ‪The Bunch of Grapes - ‬3 min walk
  • ‪L'ETO Caffè - ‬1 min walk
  • ‪Zefi - ‬5 min walk

About this property

The Franklin London - Starhotels Collezione

When you stay at The Franklin London - Starhotels Collezione, you'll be in a great location, within just a 10-minute walk of Victoria and Albert Museum and Natural History Museum. Guests can visit the spa to indulge in massages, facials, or body treatments, and Italian cuisine is served at The Franklin Restuarant, which is open for lunch and dinner. This luxurious hotel also features a bar/lounge, a 24-hour fitness center, and a fitness center. Fellow travelers love the helpful staff and overall property condition. Public transportation is just a short walk: South Kensington Underground Station is 7 minutes and Knightsbridge Underground Station is 11 minutes.

Languages

English, French, German, Italian, Russian, Spanish

At a glance

DONE

Hotel size

    • 35 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*
DONE

Pets

    • Pets allowed (dogs only, 1 total, up to 31 lbs per pet)*
    • Service animals welcome
    • Restrictions apply*
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • 24-hour offsite parking within 1312 ft (GBP 52 per day)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7 AM–11 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Traveling with children

  • Children stay free (see details)
  • Babysitting (surcharge)

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Library
  • 24-hour fitness center
  • Full-service spa
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Elevator
  • Hardwood flooring in room

Room amenities

Be entertained

  • Flat-screen television
  • Premium cable channels

Home comfort

  • Heating (climate-controlled) and air conditioning
  • Minibar
  • Bathrobes and slippers

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with Turkish bath/hammam.

Dining

The Franklin Restuarant - Overlooking the garden, this fine-dining restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately GBP 25 for adults and GBP 12.50 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for GBP 50 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 30 per pet, per night

Parking

  • Parking is available nearby and costs GBP 52 per day (1312 ft away; open 24 hours)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards. Cash is not accepted.

Also known as

Franklin Hotel London
Franklin London
Franklin Hotel Starhotels Collezione London
Franklin Hotel Starhotels Collezione
Franklin Starhotels Collezione London
Franklin Starhotels Collezione
Franklin Starhotels Collezion
The Franklin Hotel Starhotels Collezione
The Franklin London - Starhotels Collezione Hotel
The Franklin London - Starhotels Collezione London
The Franklin London - Starhotels Collezione Hotel London

Frequently asked questions

Does The Franklin London - Starhotels Collezione offer free cancellation for a full refund?

Yes, The Franklin London - Starhotels Collezione does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at The Franklin London - Starhotels Collezione?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 31 lbs per pet. There's a charge of GBP 30 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

What are the check-in and check-out times at The Franklin London - Starhotels Collezione?

Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.

What is there to do at The Franklin London - Starhotels Collezione and nearby?

The Franklin London - Starhotels Collezione has a spa and a 24-hour fitness center.

Are there restaurants at or near The Franklin London - Starhotels Collezione?

Yes, The Franklin Restuarant offers Italian cuisine and garden views.

What's the area around The Franklin London - Starhotels Collezione like?

The Franklin London - Starhotels Collezione is in London City Centre, a short 7-minute walk from South Kensington Underground Station and 7 minutes' walk from Natural History Museum.

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Craig, 1-night trip
Verified Hotels.com guest review

6/10 Good

Mark, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Sarah, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sarah, 3-night family trip
Verified Hotels.com guest review

8/10 Very Good

Quaint hotel off the Brompton Rd. Very quiet. Only elected to stay and take meals in London as we thought the price too steep and there were literally hundreds of eating places nearby. Staff extremely courteous and prompt. Room would probably need an upgrade as issues with sink ( reported) and the lighting was too dim for our liking but overall we had an extremely pleasant stay
D, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Christopher, 1-night trip
Verified Hotels.com guest review

6/10 Good

We got off to a rocky start and finish here. The reception is at a massive table that is really not conducive to dealing with the paperwork for check in. The check in process also seems unnecessarily long and complicated. Our room was quite small, but very nice and the bottle of fizz and chocolates was a nice touch. We had breakfast included with the room, which we had both mornings - the presentation of the little pastries is very beautiful… all seemed well until checkout. Honestly, the staff must already know they’re going to be in an argument, because they are defensive from the outset. We had ZERO incidentals, but I was presented with an £80 settlement figure to pay. When I asked for the details, they were strangely unable to print the bill AND refused to let me see their screen. I demanded a breakdown and they gave me explanations such as ‘room cleaning’ (which was never mentioned at any point) and £2 extra for ordering WATER at breakfast, because evidently water isn’t included (although also never mentioned). It was absolutely the most annoying, frustrating, deliberately misleading experience I have had at a hotel in a very long time. In the end, the woman at reception basically said - we have your card details, so we are charging you and we’ll email you the receipt… WHICH THEY STILL HAVE NOT DONE… from my September stay. It really left a bad taste and `I would absolutely not stay here again.
Cathy, 2-night business trip
Verified Expedia guest review

10/10 Exceptional

Brian, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Superb
We really enjoyed our stay at the Franklin Hotel in London. The room, the service, the staff were all very lovely and top notch. They accomodated our every need and we wanted for nothing. We would definitely stay again.
Gayle, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Matthew, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Wendy, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Amazing service and furnishings. Top notch stay.
Kelly, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Nina, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Rauzia, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Thomas, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Wonderful Stay
An amazing stay in a beautiful location, staff are super friendly and pleasant, the rooms are fantastic and fully equipped with everything you need, the food was amazing and restaurant staff were very helpful and welcoming, I would highly recommend for your next stay
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Sybil, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Really professional & friendly staff. Wonderful bedroom. Fantastic location!
Nevin, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Lee, 1-night trip
Verified Expedia guest review

10/10 Exceptional

The location is great, the hotel itself is quiet and chic. The staff is always around to help and make reservations or get car services or wine late at night and super capable to handle any thing we needed at the last minute. Aisha at the front and Michal the concierge were super kind and helpful when it came to getting us reservations. This is my second time staying here recently and have become a huge fan of the hotel.
Taylor, 5-night family trip
Verified Expedia guest review

8/10 Very Good

Erina, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Joni, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Karen, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent welcoming staff who help with luggage and personally lead you to room. Very clean rooms and comfortable beds. And convenient to Harrods.
Raul, 1-night family trip
Verified Expedia guest review

General property information

Travelers Say
"The location of the hotel could not be better-a short walk to tube stops, great restaurants, and amazing shopping."
Reasons to Book
Onsite Restaurant/Bar & Spacious Rooms
Check-In Time
3:00 PM
Check-Out Time
11:00 AM