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Hotel Criol

3.5 star property
Hotel with outdoor pool, near Aqueduct of Santiago de Querétaro

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Photo gallery for Hotel Criol

Terrace/patio - Hotel Criol (Querétaro)
Exterior detail - Hotel Criol (Querétaro)
Front of property - evening/night - Hotel Criol (Querétaro)
Exterior detail - Hotel Criol (Querétaro)
Estándar 1 cama King | Premium bedding, in-room safe, individually decorated, desk - Hotel Criol (Querétaro)
In the heart of Downtown Querétaro, Hotel Criol offers a tranquil retreat. Unwind in the garden, explore local attractions near Josefa Ortiz de Domínguez Auditorium and Aqueduct of Santiago de Querétaro, or get some work done at the business center. With an outdoor pool and helpful staff praised by previous guests.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Airport transfer
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Outdoor pool
  • Breakfast available
  • Business center
  • Airport drop-off service
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Library
  • Front-desk safe

Feel at home (6)

  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
$88 nightly
The total price is $105
Dec 25 - Dec 26
Total with taxes and fees

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Double

Standard Double | Premium bedding, in-room safe, individually decorated, desk

Standard Double

9.2 out of 10
Wonderful
(24 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
Flat-screen TV
Premium bedding
Private bathroom
Cable channels
Daily housekeeping
  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Estándar 1 cama queen

Estándar 1 cama queen | Premium bedding, in-room safe, individually decorated, desk

Estándar 1 cama queen

9.4 out of 10
Exceptional
(11 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
Flat-screen TV
Premium bedding
Private bathroom
Cable channels
Daily housekeeping
  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite con jacuzzi (interior o exterior)

Suite con jacuzzi (interior o exterior) | Premium bedding, in-room safe, individually decorated, desk

Suite con jacuzzi (interior o exterior)

9.8 out of 10
Exceptional
(13 reviews)

Highlights

Soundproofed
Individually decorated
Private indoor hot tub
Air conditioning
Flat-screen TV
Premium bedding
Separate bedroom
Private bathroom
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite con tapanco y jacuzzi interior

Suite con tapanco y jacuzzi interior | Premium bedding, in-room safe, individually decorated, desk

Suite con tapanco y jacuzzi interior

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Individually decorated
Private indoor hot tub
Air conditioning
Flat-screen TV
Premium bedding
Private bathroom
Cable channels
  • 344 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Estándar 1 cama King

Estándar 1 cama King | Premium bedding, in-room safe, individually decorated, desk

Estándar 1 cama King

9.4 out of 10
Exceptional
(18 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
Flat-screen TV
Premium bedding
Private bathroom
Cable channels
Daily housekeeping
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe

Deluxe | Premium bedding, in-room safe, individually decorated, desk

Deluxe

Highlights

Patio
Yard
Soundproofed
Individually decorated
Air conditioning
Flat-screen TV
Premium bedding
Private bathroom
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Terrace/patio
Casa Santiago Hotel Boutique
  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
9.4 out of 10, Exceptional, 194 reviews
$70 nightly
The price is $87
Jan 6 - Jan 7, 2026
Total with taxes and fees
Casa Santiago Hotel Boutique
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About the neighborhood

Map
Doctor Leopoldo Río de la Loza 6 Norte, Santiago de Queretaro, Querétaro, QUE, 76000

What's nearby

  • Plaza de Armas - 3 min walk - 0.3 km
  • Zenea Garden - 5 min walk - 0.5 km
  • Alameda Hidalgo Park - 12 min walk - 1.0 km
  • Aqueduct of Santiago de Querétaro - 14 min walk - 1.2 km
  • Josefa Ortiz de Domínguez Auditorium - 17 min walk - 1.5 km

Getting around

  • Queretaro Intl. Airport (QRO) - 38 min drive
  • Airport drop-off service

Restaurants

  • ‪María y su Bici Choza Asadores - ‬2 min walk
  • ‪Alquimia Bar - ‬2 min walk
  • ‪u:lala - ‬1 min walk
  • ‪Alda Café - ‬2 min walk
  • ‪Maruca - ‬2 min walk

About this property

Hotel Criol

Hotel Criol offers a great location, putting you within a 15-minute walk of Aqueduct of Santiago de Querétaro. Guests can splash around at the outdoor pool or grab a bite to eat at the restaurant. Other features include a terrace and a garden. Fellow travelers say great things about the helpful staff and central location.

At a glance

DONE

Hotel size

    • 24 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 2 AM
    • Express check-out available
    • Minimum check-in age: 18
    • Check-out time is 11:30 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Offsite parking within 1 mi (MXN 350 per day), from 7:00 AM to 10:00 PM
    • Street parking available
DONE

Transfers

    • Airport drop off on request(available 24 hours)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) 8:00 AM–noon on weekdays and 9:00 AM–1:00 PM on weekends
  • Restaurant

Working away

  • Business center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2016
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Mosquito nets
  • An outdoor pool

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning

Sleep well

  • Soundproofed rooms
  • Premium bedding

What to enjoy

  • Individually decorated

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately MXN 225 to 450 for adults, and MXN 225 to 450 for children
  • Airport shuttle service is offered for an extra charge of MXN 800 per vehicle. Maximum occupancy 3

Parking

  • Parking is available nearby and costs MXN 350 per day (2907 ft away; open 7:00 AM to 10:00 PM)

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard

Also known as

Hotel Criol Queretaro
Criol Queretaro
Criol
Hotel Criol Hotel
Hotel Criol Querétaro
Hotel Criol Hotel Querétaro

Frequently asked questions

Does Hotel Criol offer free cancellation for a full refund?

Yes, Hotel Criol does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Criol?

Yes, there's an outdoor pool.

Are pets allowed at Hotel Criol?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hotel Criol?

No, unfortunately, but there's street parking available.

Is airport shuttle service offered by Hotel Criol?

Yes, a shuttle from the hotel to the airport is available. The charge is MXN 800 per vehicle.

What are the check-in and check-out times at Hotel Criol?

Check-in start time: 3 PM; Check-in end time: 2 AM. Check-out time is 11:30 AM. Express check-out and contactless check-out are available.

What is there to do at Hotel Criol and nearby?

Hotel Criol has an outdoor pool and a garden.

Are there restaurants at or near Hotel Criol?

Yes, there's an onsite restaurant.

What's the area around Hotel Criol like?

Hotel Criol is in Downtown Querétaro, a short 14-minute walk from Aqueduct of Santiago de Querétaro and 3 minutes' walk from Plaza de Armas. Our travelers say the local area is very central.

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Reviews

Hotel Criol Reviews

9.2

Wonderful

9.6

Cleanliness

10

Location

9.4

Staff & service

9.4

Eco-friendliness

9.4

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was delicious and excellent with great options available. (8 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staff
Location
Room
Breakfast
Architecture
Restaurant
Library
Water
Parking
Downtown

Reviews

10/10 Exceptional

Great staff and wonderful smaller hotel in the heart Centro
Ross, 3-night trip

10/10 Exceptional

Super quiet and convenient. Lovely upgrade for us on arrival that was a nice surprise. Spotlessly clean and comfortable bedding. We will be back.
Christine, 1-night trip

10/10 Exceptional

Nice, modern and clean room, really recommended
Fernando, 1-night trip

10/10 Exceptional

AC worked great; staff was wonderful and the airport transfer was right on time
Christine, 1-night trip

10/10 Exceptional

Right in the historic center with modern amenities
Elba, 1-night trip

10/10 Exceptional

Modern design, classic comfort and lovely common areas.
Liz, 2-night trip

10/10 Exceptional

Very nice property, well located, walking distance from old city center . Nice area
Jean Francois, 1-night trip

10/10 Exceptional

Very elegant & clean. Good service. Great breakfast.
Ziad, 1-night trip

10/10 Exceptional

Perfect place , great service
Jorge, 2-night trip

10/10 Exceptional

We really enjoyed our stay here with our children. Very cute place. Beds were comfortable and the rooms were very clean. We enjoyed being close to the plazas.
Lucia, 1-night trip

10/10 Exceptional

Very pretty hotel, outstanding service happily reset the AC and quickly fixed the drain to the tub (both our own fault)
Gene, 3-night trip

10/10 Exceptional

Rooms had A/C which is necessary for me to sleep well in the heat (though it did cool down at night). Great shower. Great staff--kind & helpful. Awesome Sunday brunch too!
Richard, 3-night trip

10/10 Exceptional

Great staff and a beautiful setting. I will continue to stay here when in Querétaro.
Morgan, 1-night trip

10/10 Exceptional

Beautiful property. Definitely enjoyed the location and amenities.
Miguel, 2-night trip

10/10 Exceptional

Excellent property overall and conveniently located in the historic center of QUERETARO!!
Ruben, 1-night trip

10/10 Exceptional

Stayed overnight. Lots of dining options within walking distance. Appreciated the airport shuttle service. Overall great stay. I would stay here again solo or with family.
Martha, 1-night trip

10/10 Exceptional

Very nice property, close to multiple dining options. Nice room, no mini refrigerator though. Easy Uber access. Very hard mattress.
Richard, 4-night trip

10/10 Exceptional

The hotel was excellent. We have a great vacation. Location amazing. We will be back soon.
Alfrida, 2-night trip

10/10 Exceptional

Zen Hotel in the Middle of Queretaro City Center

I would definitely stay at Hotel Criol. The staff was very friendly and helpful. Great location and the area was very quiet and peaceful. The bed and the pillow were very comfortable. Beautiful property.
2-night trip

10/10 Exceptional

Great location in centro histórico. An oasis to chill after a day of exploration.
Morgan, 1-night trip

10/10 Exceptional

We really enjoyed our stay at Hotel Criol. It is simple, modern, clean and relaxing. Very walkable to the historic district and friendly service. We would definitely stay here again.
Gina, 2-night trip

8/10 Very good

Clean nice place. Area ia great. Perfect area to go shopping, drinking, and lots of historical places near by. Only thing that would change is to have trashcan in the room. Overall very comfortable place.
Gabriela, 1-night trip

10/10 Exceptional

The property was modern, quiet and well kept. Their staff was beyond kind and helpful (no fork delivered with your food via uber eats? No problem - they came to my rescue). Weekend brunch was lovely, and loved having someone at the front desk at all hours.
Jacqlene Nicole Barsich, 4-night trip

10/10 Exceptional

This property exceeded our expectations, esp for the price. The amenities were wonderful. The shower was terrific, staff is excellent and helpful. The bed and room arrangement was all I could ask for.
Chamain, 1-night trip

10/10 Exceptional

This is a beautiful, modern hotel ideally located in the heart of the historic center. The room was large with a small, surprise courtyard off the bathroom.
Michael, 1-night trip