Does Hotel Onrock offer free cancellation for a full refund?

Yes, Hotel Onrock does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Onrock?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hotel Onrock?

Yes, there's free self and valet parking.

Is airport shuttle service offered by Hotel Onrock?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Hotel Onrock?

Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is 11 AM. Contactless check-in and check-out are available.

What is there to do at Hotel Onrock and nearby?

Have fun during the warmer months with activities nearby such as hiking. Hotel Onrock also has a garden.

Are there restaurants at or near Hotel Onrock?

Yes, there's an onsite restaurant.

Does Hotel Onrock have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Hotel Onrock like?

Hotel Onrock is in the heart of Ella, a short 10-minute walk from Ella Railway Station and 18 minutes' walk from Kinellan Tea Factory.

Flexible Stay Choices at Hotel Onrock, Ella - Save Big

10/10 Exceptional

Sep 23, 2025

Excellent. Clean and comfortable with magnificent views. They are building an infinite pool on the roof that should be ready in a few months. The views will be even more spectacular. Breakfast was also very good. Interesting, fresh and tasty. The staff were very attentive. I would happily come back

Kim, 1-night trip

8/10 Very good

May 1, 2025

We had a good stay in this Hotel. Staff was very friendly.

Jasmin, 1-night trip

8/10 Very good

Mar 17, 2025

Nice room, clean and very accessible to the Main Street. Good view of the waterfall and mountain from our deck but the decks were not private at all!! Easy place to stay!

Melanie, 1-night trip

10/10 Exceptional

Nov 2, 2024

Beautiful location, views, rooms. Breakfast also very nice. Very friendly staff.

bas, 1-night trip

10/10 Exceptional

Jun 26, 2024

We spent one night and 2 days here. Very nice place, lovely caring staff, very friendly, good food, clean rooms, comfortable beds .

Arunothayam, 1-night trip

10/10 Exceptional

Dec 28, 2023

Staff is fantastic! Great location.

1-night trip

10/10 Exceptional

Feb 27, 2025

Ella is all hills - so it’s a 6 minute steep walk to Onrock or 1 minute drive but that’s better than almost every other place. It’s upscale for Ella though short of 4 star luxury. Breakfast excellent. It’s fun and convenient and the 2 of us from USA strongly recommend.

Stephen, 1-night trip

6/10 Good

Aug 20, 2025

Disappointing stay

The location of the hotel is up a steep hill with no lights when the sunsets, so therefore as a single female traveller it makes it difficult to get down to the main road of the town. The food was mediocre and disappointing when it came to a curry which was potato in water and not a curry sauce. The bathroom is dated and the toilet seats do not fit correctly. The room was not clean and the bedding and pillows need to be washed as they were very sweaty and smelly and made it uncomfortable to sleep. Additionally the kitchen staff make a lot of noise at night and in the early morning

Sandra, 1-night trip

10/10 Exceptional

Apr 3, 2024

Very friendly and caring staff. Great view of the surrounding mountains and waterfalls. Wonderful breakfasts.

Judith, 2-night trip

10/10 Exceptional

Oct 29, 2024

I enjoyed my stay. Amazing view 😍Friendly and helpful staff Food is good. Spacious and clean room. Love it. Staff helped me in arranging my tours in Ella.

Manal, 1-night trip

10/10 Exceptional

Apr 20, 2024

Staff were wonderful and helpful, room 301 had an amazing view of the mountain and waterfall, comfortable bed - hotel is on a steep walkable hill.

yasmyn, 3-night trip

10/10 Exceptional

Jul 19, 2024

Beautiful rooms and view. The hotel staff were lovely and so helpful. I would highly recommended.

Daniel, 4-night trip

10/10 Exceptional

Dec 17, 2024

Great view. Clean and comfortable.

Great view of Little Adam’s Peak and Ella’s Rock (and a waterfall). Pretty comfortable bed. Convenient furniture in the room. Unexpectedly good breakfast. Good service and very nice personel.

Zbigniew, 3-night trip

10/10 Exceptional

Apr 17, 2024

The staff at Hotel Onrock were extremely attentive, warm and accommodating. We were treated like royalty! From the warm face towels on arrival, to the delicious breakfasts - everything was absolutely perfect!

Tadhg, 2-night trip

10/10 Exceptional

Feb 10, 2024

We had an excellent time at Onrock Hotel. Staff very friendly. Hotel clean. Breakfast very good

daljeero, 3-night trip

8/10 Very good

Jan 23, 2025

The view from our room was absolutely amazing and the bedroom was very comfortable. The bathroom on the other hand not the best, quite dark and the shower had quite a bit of black mould stains and needed a deep clean. Steep walk to get down to Ella and back to the hotel again. Would most likely return for the views from the room

Nick, 2-night trip

10/10 Exceptional

Jun 21, 2024

Amazing stay!

This hotel is Absolutely Amazing! The staffs are incredible people, helpful, friendly, kind. One of the best services that we had. Great room with stunning view; breakfast delicious. Also, delicious dinner. We really had a great time there, and super recommend!

Tuane, 1-night trip

10/10 Exceptional

Nov 16, 2023

At high side of the Ella town, which you able to have a fantastic view of Ella mountain area.

Ang Hock, 1-night trip

10/10 Exceptional

May 6, 2024

Our stay at Onrock Hotel was very pleasant. The staff were all really friendly and helpful. Rooms were clean. Nice little hotel with amazing views. Would recommend staying here for the best views of the mountains and the best service from hotel staff.

Adeem, 3-night trip

10/10 Exceptional

Apr 3, 2024

Great location close to the train sration. Hotel was well kept and the food service was great. Walking up the hill to the hotel could be dificult for some.

Peter, 2-night trip

10/10 Exceptional

Apr 7, 2025

We had an excellent stay in that property (3nights March 2025) It located on the hill so the views from the balcony are spectacular. Still just a few steps from the center of town. Very good breakfast with lots of options. Exceptional stuff, especially the manager who was very informative, helpful and kind. The only down was the bathroom which I'd say needed some renovations and the noise coming from the construction going on at the front of the hotel but I understand at some point they have to do it. I would definitely recommend this hotel!

Monika, 2-night trip

10/10 Exceptional

Jan 9, 2024

Recently refurbished, well staffed, good and clean restaurant. This is a thoughtfully renovated hotel with amazing views. Wouldn’t hesitate to recommend

Jonathan, 2-night trip

6/10 Good

Feb 28, 2025

Old and tired hotel, minimal breakfast options and hot food was all barely lukewarm. We had no hot water, shower wasn’t even lukewarm it was cold which was an issue that we reported immediately to staff who checked and said that was as good as it gets! Staff were all very pleasant, polite and friendly.

3-night trip

10/10 Exceptional

Jan 28, 2023

Fantastic staff, location and views

I really enjoyed my stay here. The manager/owner was incredibly friendly and attentive. The view from a balcony was breathtaking and the room had everything we needed. Its a short walk to the restaurants on the main road and we were also able to walk to some of the main attractions of the area. Breakfast was excellent and the area was quiet.

David, 4-night trip

10/10 Exceptional

Mar 22, 2024

A beautiful hotel with amazing views and rooms, staff are very helpful and welcoming, had an amazing time here would highly recommend The hill up to the property is very steep and long but you can get a tuk tuk up for a very small price and walking down is fine

Jessica, 2-night trip

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Does Hotel Onrock offer free cancellation for a full refund?

Are pets allowed at Hotel Onrock?

Is parking offered on site at Hotel Onrock?

Is airport shuttle service offered by Hotel Onrock?

What are the check-in and check-out times at Hotel Onrock?

What is there to do at Hotel Onrock and nearby?

Are there restaurants at or near Hotel Onrock?

Does Hotel Onrock have any outdoor private spaces?

What's the area around Hotel Onrock like?

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Hotel Onrock Reviews

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