Hôtel Palace Royal Centre-Ville par JARO

4.0 star property
Hotel with indoor pool, near Château Frontenac

Choose dates to view prices

Photo gallery for Hôtel Palace Royal Centre-Ville par JARO

Interior detail
Property preview
Lobby
Signature Room, 1 Queen bed and Sofa-bed | Living area | 32-inch flat-screen TV with cable channels, TV
Front of property
Hôtel Palace Royal, an upscale hotel in Quebec City, offers a luxurious retreat with a bar and Beffroi Steak House restaurant. Unwind at the sauna or spa tub, work out at the gym or take a refreshing dip in the indoor pool. Guests have praised helpful staff and proximity to shopping.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Gym
  • Parking available

Main amenities (12)

  • Weekly housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • Fitness center
  • Sauna
  • Self parking
  • Hot tub
  • Room service
  • Business center
  • 10 meeting rooms
  • 24-hour front desk

For families (6)

  • Children stay free
  • Cribs/infant beds (surcharge)
  • Microwave
  • Private bathroom
  • Television
  • Laundry facilities
$114 nightly
The total price is $136
Nov 9 - Nov 10
Total with taxes and fees

Why we love this property

Tasty eats and drinks
This hotel offers a restaurant and bar for varied dining pleasures. Full breakfast is available to kickstart the day.
Dream sleep experience
Hypo-allergenic bedding pairs with memory foam mattresses for dreamlike rest. Blackout drapes create perfect darkness for in-room massages.
Work and play paradise
Located in the city center's entertainment district, this hotel offers meeting rooms and a business center. After work, the sauna, hot tub, and bar await.

Room options

Available filters for rooms
Showing 18 of 18 rooms

Classic Room, 2 Double Beds

8.8 out of 10
Excellent
(150 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Memory foam bed
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds

Signature Room, 1 King bed and Sofa-bed

8.8 out of 10
Excellent
(76 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Sofa bed - king
Memory foam bed
Hair dryer
  • 398 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Exterior View Family Suite, 2 Queen and 1 sofa bed

8.8 out of 10
Excellent
(25 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Sofa bed - queen
Blackout drapes/curtains
Separate bedroom
Memory foam bed
  • 549 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Interior Garden Balcony Suite, 1 Queen bed with sofa-bed

8.8 out of 10
Excellent
(63 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Sofa bed - queen
Blackout drapes/curtains
Separate bedroom
  • 419 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Luxury Studio with Panoramic City View, 1 King Bed and Sofa-bed

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Sofa bed - king
Blackout drapes/curtains
Separate bedroom
Memory foam bed
  • 322 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Classic Room, 1 Queen Bed, Interior

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Memory foam bed
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 301 sq ft
  • Sleeps 3
  • 1 Queen Bed

Classic Room, 1 Queen bed and glass shower

8.6 out of 10
Excellent
(17 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Memory foam bed
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 279 sq ft
  • Sleeps 3
  • 1 Queen Bed

Classic Room, 1 Queen Bed

8.2 out of 10
Very good
(38 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Memory foam bed
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 301 sq ft
  • Sleeps 3
  • 1 Queen Bed

Signature Room, 1 Queen bed and Sofa-bed

9.4 out of 10
Exceptional
(29 reviews)

Highlights

Separate dining area
Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Sofa bed - queen
Memory foam bed
  • 355 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 1 Bedroom

9.6 out of 10
Exceptional
(28 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Memory foam bed
Blackout drapes/curtains
Separate bedroom
Hair dryer
  • 398 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

Suite, 1 Queen Bed and Sofa-bed (Interior)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Sofa bed - queen
Memory foam bed
  • 419 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Exterior View Suite, 1 Queen bed and Sofa-bed

9.0 out of 10
Wonderful
(48 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Sofa bed - queen
Blackout drapes/curtains
Separate bedroom
Memory foam bed
  • 398 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Suite with Panoramic City View, 1 King bed

8.4 out of 10
Very good
(6 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Memory foam bed
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • 527 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

City View Family Suite, 2 Queen beds and Sofa-bed

8.8 out of 10
Excellent
(55 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Sofa bed - queen
Blackout drapes/curtains
Separate bedroom
Memory foam bed
  • 549 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Interior Garden Balcony Family Suite, 2 Queen beds and Sofa-bed

8.8 out of 10
Excellent
(67 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Sofa bed - queen
Blackout drapes/curtains
Separate bedroom
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Interior Garden Balcony Suite, 1 King Bed with Sofa-bed

9.0 out of 10
Wonderful
(61 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Sofa bed - king
Blackout drapes/curtains
Separate bedroom
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Interior Garden Balcony Suite, 1 Queen bed and 1 Queen Murphy Bed

8.8 out of 10
Excellent
(36 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Memory foam bed
Blackout drapes/curtains
Separate bedroom
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

Exterior View Suite, 1 Queen bed and 1 Queen Murphy bed

8.8 out of 10
Excellent
(53 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Memory foam bed
Blackout drapes/curtains
Separate bedroom
Hair dryer
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

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About the neighborhood

Map
775 Honoré-Mercier Ave, Québec City, QC, G1R 6A5

What's nearby

  • Quebec City Convention Center - 3 min walk - 0.3 km
  • Quebec City Town Hall - 8 min walk - 0.7 km
  • Château Frontenac - 12 min walk - 1.0 km
  • Quartier Petit Champlain - 12 min walk - 1.0 km
  • Quebec Cruise Terminal - 17 min walk - 1.4 km

Getting around

  • Quebec City Jean Lesage Intl. Airport (YQB) - 23 min drive
  • Quebec Palace Station - 9 min walk
  • Quebec Sainte-Foy Station - 24 min drive
  • Quebec, QC (XFY-Sainte-Foy Train Station) - 24 min drive

Restaurants

  • ‪Cochon Dingue Rue Saint-Jean - ‬3 min walk
  • ‪Cabu - ‬5 min walk
  • ‪Poutineville - ‬1 min walk
  • ‪Brûlerie St-Jean - ‬1 min walk
  • ‪Bar Le Drague - ‬3 min walk

About this property

Hôtel Palace Royal Centre-Ville par JARO

When you stay at Hôtel Palace Royal Centre-Ville par JARO, you'll be in a great location, within just a 10-minute walk of Quebec City Convention Center and Grande Allée. Guests can indulge in massages, and Beffroi Steak House serves breakfast, lunch, and dinner. There's an indoor pool and a bar/lounge, and in-room conveniences include refrigerators and microwaves. Fellow travelers love the comfortable beds and helpful staff.

At a glance

DONE

Hotel size

    • 234 rooms
DONE

Arriving/Leaving

    • Check-in start time: 5:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Express check-out available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 3 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free wired internet access in public areas
    • Free wired internet access in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (CAD 26 per day; includes in/out privileges)
    • Wheelchair-accessible parking on site
    • Height restrictions apply for onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's menu

Working away

  • Business center
  • 10 meeting rooms
  • Computer station
  • Conference space (4502 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Fitness center
  • An indoor pool
  • Hot tub
  • Sauna
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site
  • Lever door handles
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Memory foam mattress
  • Crib/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free wired internet
  • Phone

Food and drink

  • Refrigerator
  • Microwave

More

  • Weekly housekeeping
  • In-room safe

Special features

Dining

Beffroi Steak House - This steakhouse serves breakfast, lunch, and dinner. A children's menu is available.

Fees & policies

Refundable deposits

  • Deposit: CAD 100 per stay

Optional extras

  • Full breakfast is offered for an extra charge of approximately CAD 25 to 25 for adults, and CAD 15 to 15 for children
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Cribs/infant beds are available for CAD 15.0 per day
  • Rollaway beds are available for CAD 15.0 per day

Parking

  • Self parking costs CAD 26 per day with in/out privileges
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the fitness facility, and guests under 12 years old are only allowed in the swimming pool and hot tub with adult supervision

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing there's a smoke detector and a security system on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This hotel will place an authorization for the cost of stay at 6 PM for any bookings where payment for the stay will be made on site instead of at the time of booking. Declined credit cards may result in a cancelled reservation.
Property Registration Number 2025-11-30, 160705

Also known as

Hôtel Palace Royal centre-ville Quebec
Palace Royal centre-ville Quebec
Palace Royal centre-ville
Hôtel Palace Royal centre ville
Hôtel Palace Royal Hotel
Hôtel Palace Royal Québec City
Hôtel Palace Royal centre ville
Hôtel Palace Royal Hotel Québec City

Frequently asked questions

Does Hôtel Palace Royal Centre-Ville par JARO offer free cancellation for a full refund?

Yes, Hôtel Palace Royal Centre-Ville par JARO does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hôtel Palace Royal Centre-Ville par JARO?

Yes, there's an indoor pool.

Are pets allowed at Hôtel Palace Royal Centre-Ville par JARO?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hôtel Palace Royal Centre-Ville par JARO?

Yes. Self parking costs CAD 26 per day.

What are the check-in and check-out times at Hôtel Palace Royal Centre-Ville par JARO?

Check-in start time: 5:00 PM; Check-in end time: midnight. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.

What is there to do at Hôtel Palace Royal Centre-Ville par JARO and nearby?

Hôtel Palace Royal Centre-Ville par JARO has an indoor pool and a sauna, as well as a fitness center.

Are there restaurants at or near Hôtel Palace Royal Centre-Ville par JARO?

Yes, there's an onsite restaurant, Beffroi Steak House.

What's the area around Hôtel Palace Royal Centre-Ville par JARO like?

Hôtel Palace Royal Centre-Ville par JARO is in Old Quebec, a short 9-minute walk from Quebec Palace Station and 12 minutes' walk from Château Frontenac. Travelers say that the hotel is in a great location.

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Reviews

Hôtel Palace Royal Centre-Ville par JARO Reviews

8.6

Excellent

8.8

Cleanliness

8.4

Amenities

8.6

Staff & service

8.4

Eco-friendliness

8.4

Property conditions & facilities

What guests liked

  • The pool area was a highlight, with many guests praising its unique location and suitability for families. (105 reviews)
  • The property's restaurant served delicious meals and offered a great dining experience with many nearby options to choose from. (38 reviews)
  • The hot tub was a treat for guests, providing a soothing experience and a unique view. (34 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Location
Service staff
Parking
Restaurant
Bed
Balcony
Hot Tub
View
Children

Reviews

10/10 Exceptional

Large room, very comfortable bed, great location—walkable to old Quebec City, shops, restaurants, etc.
Kelly, 2-night trip

10/10 Exceptional

This hotel was wonderful, helpful staff, quick check-in and check-out, concierge was wonderful in helping get taxi wuickly
Donna, 2-night trip

10/10 Exceptional

The food an old Quebec is delicious and the outside terraces are beautiful! We also very much enjoyed walking the Citadel and taking its tour.
Nicole, 2-night trip

10/10 Exceptional

Phenomenal location near Old Quebec, clean rooms, beautiful views.
Heather, 5-night trip

10/10 Exceptional

Location is phenomenal! Got to drop the car in the garage and not need it again until checkout. Able to walk everywhere in the old city. Beautiful hotel.
Elizabeth, 2-night trip

10/10 Exceptional

A great stay.

We had a great weekend stay at the Hotel, just a two minute walk to the Old City Wall and into Old Town. The Hotel is showing it's age in spots but nothing to be concerned about. We found the beds very comfortable and loved the lay out with the Pool Area in the middle. Have no hesitation in Booking this Hotel.
Robert, 2-night trip

8/10 Very good

Great time

Exactly what we wanted, staff was great and close to all the fun
Marc, 4-night trip

8/10 Very good

Great location!

Great location just outside the gate to Old Quebec which made driving to the hotel much easier than if we stayed inside the wall. Nice hotel. We found it disappointing that the towels weren’t changed, glasses replaced and beds made everyday for the price we paid. We had the same drinking glasses for 3 days.
Marie, 3-night trip

10/10 Exceptional

Wonderful

Absolutely beautiful hotel! We loved the room, comfortable beds, great location.
Tracey, 1-night trip

10/10 Exceptional

Fantastic stay!

We had a teriffic stay. The location was central enough, so we could walk to everything we wanted. The atmosphere was fantastic and the staff were very helpful. We could not recommend the hotel more.
4-night trip

6/10 Good

Trip to Quebec

The room hadn’t been dusted. Staff were friendly.
Rita, 2-night trip

10/10 Exceptional

Nice hotel, close to everything
Robert, 2-night trip

10/10 Exceptional

Very nice hotel, great location, spacious room
Kapil, 2-night trip

10/10 Exceptional

Great location

The hotel is at the centre of the Old Quebec City with couple minutes walk. My family did enjoy 2 nights at the hotel.
marc, 2-night trip

10/10 Exceptional

All staff were friendly, welcoming and very helpful. Thank you all.
Diane, 1-night trip

8/10 Very good

Limited doorman services and often a wait at the front desk. But great location and clean!
Kathleen, 3-night trip

8/10 Very good

Great location, ok hotel

The hotel has a great location. The rooms are sufficiently big but feel a bit dated (the furniture, no chargers, usb or easy access outlets, older lamps, older TV cable, wifi comes and goes, etc). The unique indoor pool is a nice touch for the families!
Uri, 1-night trip

10/10 Exceptional

Beautiful property in a great location.
Debbie, 4-night trip

6/10 Good

pics looks like bog hotel..is not huge..location is great..very tight parking !!!
peter, 1-night trip

8/10 Very good

Great place
Michael Thomas, 5-night trip

10/10 Exceptional

Great Hotel very close to Gate St. Jean. Nice room. Super comfortable bed. Nice interior balcony room !
Robert, 5-night trip

10/10 Exceptional

Loved the hotel, staff, the room, the vibe, and the restaurant
Douglas, 2-night trip

8/10 Very good

Great location
Amit, 3-night trip

10/10 Exceptional

Beautiful and great service!!!
Natali, 1-night trip

10/10 Exceptional

Our stay was very enjoyable. The staff was helpful and friendly. The hotel was always clean and the room was very comfortable. We enjoyed our stay very much.
Lisa, 5-night trip