A positive shout out to David and Theresa.
The front-end manager did go above and beyond when she was finally in. The staff said they tried to call and message her, but she had no information from them which caused issues with our celebration that she fixed. Our reservation was also messed up, so we almost lost our room. Housekeeping was nice, but a translator was needed (Google is great).
The MAXIMUM depth anywhere is 4' in the water and averages between 3'-3'6". One of the lifeguards even told me she couldn't even swim! This is definitely a little children's place.
The closest place to do anything really is Tomah, and that's a slight drive unless you rent carts.
The main few staff members were run ragged, as there was no employees available to do anything; therefore the bar was almost always closed.
PS. The resort air conditioner was broken, and the air was dead/stale. There should at least be fans used for the comfort of everyone!!!