In the heart of Guadalajara, Krystal Urban Guadalajara offers a warm welcome with a coffee shop and dry cleaning services. Guests can unwind at the 24-hour gym or take in city views from the terrace, while enjoying free WiFi and luggage storage.
Av. Lopez Cotilla 2077, Arcos Vallarta, Guadalajara, JAL, 44130
What's nearby
Minerva Roundabout - 18 min walk - 1.6 km
US Consulate General Guadalajara - 4 min drive - 3.1 km
Guadalajara Cathedral - 4 min drive - 3.9 km
Expo Guadalajara - 5 min drive - 4.2 km
Andares Shopping Center - 8 min drive - 7.0 km
Getting around
Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 33 min drive
Restaurants
Super Salads - 1 min walk
Royal Yak - 1 min walk
Chili's - 3 min walk
Vancouver Wings Minerva - 1 min walk
La Vaca de Troya - 3 min walk
About this property
Krystal Urban Guadalajara
Krystal Urban Guadalajara puts you just a 5-minute drive from Expo Guadalajara and Avienda Chapultepec. After visiting the 24-hour fitness center for a workout, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Also, Minerva Roundabout and US Consulate General Guadalajara are just a 5-minute drive away. The helpful staff and location get good marks from fellow travelers.
Languages
English, Spanish
At a glance
DONE
Hotel size
140 rooms
Arranged over 14 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Wheelchair-accessible parking on site
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7 AM–noon
Restaurant
Bar/lounge
Coffee shop
24-hour room service
Working away
Business center
Meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Romance packages
Facilities
1 building/tower
Built in 2015
Safe-deposit box at front desk
Terrace
24-hour fitness center
At least 80% of food locally-sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Locally-owned & organized tours & activities
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
Banquet hall
Accessibility
Elevator
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchairs available on site
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Bed sheets provided
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Shower only
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
Eco-friendly cleaning products provided
Energy-saving switches
Water-efficient toilets only
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately MXN 305 for adults and MXN 218 for children
Early check-in can be arranged for an extra charge of MXN 400 (subject to availability)
Late check-out can be arranged for an extra charge of MXN 500 (subject to availability)
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Krystal Urban Guadalajara Hotel
Krystal Urban Guadalajara
Krystal Urban Hotel
Krystal Urban
Krystal Urban Guadalajara Hotel
Krystal Urban Guadalajara Guadalajara
Krystal Urban Guadalajara Hotel Guadalajara
Frequently asked questions
Does Krystal Urban Guadalajara offer free cancellation for a full refund?
Yes, Krystal Urban Guadalajara does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Krystal Urban Guadalajara?
Sorry, pets aren't allowed.
Is parking offered on site at Krystal Urban Guadalajara?
Yes, there's free self parking.
What are the check-in and check-out times at Krystal Urban Guadalajara?
Check-in start time: 3:00 PM; Check-in end time: 11:00 AM. There's a charge of MXN 400 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of MXN 500 (subject to availability). Contactless check-out is available.
Is there an onsite casino at Krystal Urban Guadalajara?
No, this hotel doesn't have a casino, but Majestic Casino (6-min drive) is nearby.
What is there to do at Krystal Urban Guadalajara and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Are there restaurants at or near Krystal Urban Guadalajara?
Yes, there's an onsite restaurant.
What's the area around Krystal Urban Guadalajara like?
Krystal Urban Guadalajara is in Zona Minerva, a short 15-minute walk from Avienda Chapultepec and 18 minutes' walk from Minerva Roundabout. Travelers say this hotel is in a good location.
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Krystal Urban Guadalajara Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.2/10
Staff & service
8.8/10
Amenities
9.0/10
Property conditions & facilities
9.0/10
Eco-friendliness
Popular mentions
Room
Service staff
Location
Restaurant
Bed
Lobby
Bathroom
View
Bar
Shopping malls
What guests liked
The property's location offers easy access to many nearby restaurants and bars. (7 reviews)
The breakfast buffet was good and offered a variety of options. (5 reviews)
Parking was great, with free parking and a secure parking structure with easy access to elevators. (4 reviews)
From real guest reviews summarized by AI.
Reviews
8/10 Very good
Jan 13, 2025
Amazing place to stay
Gilbert
Gilbert, 1-night trip
8/10 Very good
Dec 28, 2024
Staff was friendly and hotel was close to popular attractions.
Laura
Laura, 2-night trip
8/10 Very good
Apr 1, 2025
Enjoyed our stay 😁
Enjoyed our stay. Rooms were clean. Towels good but a little tattered. Restaurant service was slow late afternoon but food was good.
Good location!!
Raymond A
Raymond A, 3-night trip
10/10 Exceptional
Jan 8, 2025
Excellent facilities and the staff made a tremendous job all the time, daily housekeeping and excellent food service
Carlos
Carlos, 5-night trip
10/10 Exceptional
Jan 27, 2025
Great staff and many restaurants close by. Recommended!!
denisse
denisse, 3-night trip
10/10 Exceptional
Apr 1, 2025
Excelente
Ale
Ale, 1-night trip
10/10 Exceptional
Jan 28, 2025
Clean, good service and a good area!
Ivan
Ivan, 2-night trip
10/10 Exceptional
Feb 2, 2025
My family and I, stayed at this beautiful hotel for 4 nights and we absolutely loved it! People are so friendly and attentive. The area is great and a lot of places are within walkable distance. I highly recommend this place!
Christopher
Christopher, 4-night trip
10/10 Exceptional
Jan 9, 2025
Best location and service
Salvador
Salvador, 2-night trip
10/10 Exceptional
Jan 29, 2025
Location !! The best !
Cecilia
Cecilia, 11-night trip
10/10 Exceptional
Dec 30, 2024
Loved the hotel and our room. Staff was very friendly and helpful. I will definitely return to this hotel.
Karla
Karla, 1-night trip
10/10 Exceptional
Jan 1, 2025
Good stay
Elizabeth
Elizabeth, 2-night trip
10/10 Exceptional
Mar 1, 2025
Perfect
Jose Luis
Jose Luis, 1-night trip
10/10 Exceptional
Feb 15, 2025
Great
Cecilia
Cecilia, 1-night trip
10/10 Exceptional
Dec 23, 2024
Great location.
Great location and friendly staff. No pool on facilities or coin operated laundry.
Verified traveler
4-night trip
10/10 Exceptional
Jan 13, 2025
Good service clean room
WOOJIN
WOOJIN, 1-night trip
10/10 Exceptional
Dec 18, 2024
Todo excelente
IRIS
IRIS, 7-night trip
10/10 Exceptional
Nov 14, 2024
Nice place, clean.
JIN WOO
JIN WOO, 1-night trip
10/10 Exceptional
Jan 13, 2025
Was good very central. Easy to get Ubers
George
George, 3-night trip
10/10 Exceptional
Dec 18, 2024
Outstanding staff
David
David, 2-night trip
8/10 Very good
Feb 10, 2025
In general good
Ana
Ana, 1-night trip
8/10 Very good
Nov 25, 2024
walkable dining and shopping.
More breakfast staff needed.
Azalia
Azalia, 3-night trip
10/10 Exceptional
Nov 24, 2024
The area where is located
Sandra
Sandra, 2-night trip
8/10 Very good
Feb 3, 2025
The fan in the bathroom was making noise all night, so I had trouble sleeping. Then, the curtain hooks were broken, so light came in through them.
The next morning, I asked to change rooms.
Fortunately, they willingly changed it.
Andrea helped me. I was very grateful.
Also, the curtains weren't washed for a while so they were very bare.