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Heaven Restaurant & Boutique Hotel

4.0 star property
Hotel with spa, near Union Trade Center

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Photo gallery for Heaven Restaurant & Boutique Hotel

Exterior - Heaven Restaurant & Boutique Hotel (Kigali)
Property preview
Breakfast, lunch served; local and international cuisine, garden views - Heaven Restaurant & Boutique Hotel (Kigali)
Sports facility - Heaven Restaurant & Boutique Hotel (Kigali)
Garden - Heaven Restaurant & Boutique Hotel (Kigali)
Nestled near Kigali Convention Centre, Heaven Restaurant & Boutique Hotel offers a serene retreat. Guests can unwind with yoga classes, relax in the garden or by the outdoor pool, and indulge in local cuisine at Heaven Restaurant. Archery and cycling activities are also available for adventure-seekers.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Bar

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Health club
  • 24-hour room service
  • Coffee shop/cafe
  • Conference center
  • Meeting rooms
  • Airport shuttle
  • Shopping center shuttle
  • Bus station shuttle

For families (6)

  • Children stay free
  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping
$101 nightly
The total price is $122
Dec 14 - Dec 15
Total with taxes and fees

Why we love this property

Spa retreat paradise
The full-service spa offers aromatherapy and hot stone massages in couples treatment rooms. A health club, yoga classes, and garden elevate the experience.
Flavorful dining options
Savor local and global dishes at the garden-view restaurant. The hotel features a cafe, bar, free made-to-order breakfast, and private dining.
Midnight indulgence
Round-the-clock room service caters to late-night cravings. Guests also receive turndown service for an added touch of luxury.

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Villa Budget Queen Room

Villa Budget Queen Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Villa Budget Queen Room

8.4 out of 10
Very good
(13 reviews)

Highlights

Air conditioning
LED TV
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
Free bottled water
Satellite channels
  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Villa Budget King Room

Villa Budget King Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Villa Budget King Room

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Free cribs/infant beds
LED TV
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
Free bottled water
  • 323 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Residence Superior Queen Room

Residence Superior Queen Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Residence Superior Queen Room

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Free cribs/infant beds
LED TV
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
Free bottled water
  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Residence Superior King Room

Residence Superior King Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Residence Superior King Room

Highlights

Air conditioning
Free cribs/infant beds
LED TV
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
Free bottled water
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

BBQ/picnic area
Park Inn by Radisson Kigali
  • Pool
  • Spa
  • Airport transfer
  • Free parking
9.2 out of 10, Wonderful, 163 reviews
$102 nightly
The price is $123
Dec 19 - Dec 20
Total with taxes and fees
Park Inn by Radisson Kigali
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About the neighborhood

Map
No. 7, Street KN 29, Kiyovu, Kigali

What's nearby

  • Union Trade Center - 7 min walk - 0.6 km
  • Ntarama Church - 14 min walk - 1.2 km
  • Kandt House Museum of Natural History - 17 min walk - 1.5 km
  • Mambas Club - 4 min drive - 2.7 km
  • Kigali Convention Centre - 6 min drive - 4.2 km

Getting around

  • Kigali (KGL-Kigali Intl.) - 24 min drive
  • Airport shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Bus station shuttle (surcharge)

Restaurants

  • ‪Hotel des Milles Collines - ‬7 min walk
  • ‪Kigali Pan-African Kitchen - ‬13 min walk
  • ‪Preet Fast Food - ‬13 min walk
  • ‪The House of Mandi - ‬12 min walk
  • ‪UMUT Cafe&Restaurant - ‬12 min walk

About this property

Heaven Restaurant & Boutique Hotel

Enjoy your visit to Kigali with a stay at Heaven Restaurant & Boutique Hotel. Guests can visit the spa to indulge in deep-tissue massages, body wraps, or facials, and local and international cuisine is served at Heaven Restaurant, which is open for breakfast, lunch, and dinner. An outdoor pool, a bar/lounge, and a health club are other highlights. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 28 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • The property charges 4 percent for credit card payments
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (5 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite extended parking
    • Free offsite parking nearby
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
    • Bus station shuttle*
DONE

Offsite

    • Shopping center shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free cooked-to-order breakfast each morning 7 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • Private picnics
  • 24-hour room service

Traveling with children

  • Children stay free (see details)
  • Children's menu

What to do

  • Fitness classes
  • Yoga classes
  • Archery
  • Shopping
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Safari nearby
  • Kayaking nearby
  • Ziplining nearby

Working away

  • Meeting rooms
  • Conference center (495 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Bicycle rentals
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 2 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Mosquito nets
  • Health club
  • An outdoor pool
  • Art gallery on site
  • Designer stores on site
  • Full-service spa
  • Banquet hall

Accessibility

  • Wheelchair accessible

Room amenities

Be entertained

  • 32-inch LED TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Turndown service
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

The onsite spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy.

Dining

Heaven Restaurant - Overlooking the garden, this restaurant specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 35.00 per vehicle (one way)
  • Bus station shuttle service is offered for an extra charge
  • Shopping center shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 4 percent

Children & extra beds

  • Rollaway beds are available for USD 30.0 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 6:00 PM
  • Guests under 18 years old are not allowed in the fitness facility, and guests under 13 years old are only allowed in the swimming pool and fitness facility with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
This property does not have elevators.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Heaven Restaurant Boutique Hotel Kigali
Heaven Restaurant Boutique Hotel
Heaven Restaurant Boutique Kigali
Heaven Restaurant Boutique
Heaven Restaurant & Boutique
Heaven Restaurant Boutique Hotel
Heaven Restaurant & Boutique Hotel Hotel
Heaven Restaurant & Boutique Hotel Kigali
Heaven Restaurant & Boutique Hotel Hotel Kigali

Frequently asked questions

Does Heaven Restaurant & Boutique Hotel offer free cancellation for a full refund?

Yes, Heaven Restaurant & Boutique Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Heaven Restaurant & Boutique Hotel?

Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 6:00 PM.

Are pets allowed at Heaven Restaurant & Boutique Hotel?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Heaven Restaurant & Boutique Hotel?

Yes, there's free self and extended parking.

Is airport shuttle service offered by Heaven Restaurant & Boutique Hotel?

Yes, an airport shuttle is available. The charge is USD 35.00 per vehicle one way.

What are the check-in and check-out times at Heaven Restaurant & Boutique Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability).

What is there to do at Heaven Restaurant & Boutique Hotel and nearby?

Have fun during the warmer months with activities such as archery. Additional recreation onsite includes fitness classes and yoga. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Heaven Restaurant & Boutique Hotel also has a health club and spa services, as well as a picnic area and a garden.

Are there restaurants at or near Heaven Restaurant & Boutique Hotel?

Yes, Heaven Restaurant offers local and international cuisine and garden views.

What's the area around Heaven Restaurant & Boutique Hotel like?

Heaven Restaurant & Boutique Hotel is in the heart of Kigali, a short 9-minute walk from Union Trade Center.

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Reviews

Heaven Restaurant & Boutique Hotel Reviews

9.2

Wonderful

9.6

Cleanliness

9.2

Location

9.6

Staff & service

9.4

Eco-friendliness

9.0

Property conditions & facilities

What guests liked

  • Breakfast was consistently excellent with many options and a great selection. (15 reviews)
  • The property's gym facilities were excellent and met all expectations. (6 reviews)
  • The pool was solar heated and well-maintained, with a lovely surrounding landscape. (7 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Breakfast
Food
Boutique hotel
Amenities
Location
History
Lobby
Classes

Reviews

6/10 Good

Room has everything you need. It is kept very clean. Nice pool. Restaurants close by, nice food good staff service but expensive. Small improvements. New hairdryer needed, cut out every minute of use, noisy fridge in room. The previous person turned it off so it was full of water. The bed was quite hard, but ok. We upgraded from a budget room, not much better.
Jeffrey, 2-night trip

10/10 Exceptional

Great staff, super clean, great location
Thomas, 3-night trip

10/10 Exceptional

Medical mission team

The staff was more than accommodating, the grounds were beautiful, the food was fantastic.
Gerald, 1-night trip

8/10 Very good

Friendly & helpful staff, high-quality dining, great amenities & reasonably-priced. Really enjoyed my stay & would thoroughly recommend this hotel.
Andy, 1-night trip

8/10 Very good

hotel/Restaurant

The hotel met expectations, and the staff provided satisfactory service with a welcoming demeanor. However, the dining experience at the restaurant was underwhelming, contrasting with its previously acclaimed reputation as a premier culinary destination in Kigali. The quality and flavor profiles have noticeably declined, prompting the need to seek alternative dining options.
Jacques, 4-night trip

10/10 Exceptional

Beautifully presented & managed hotel with very friendly & helpful staff. I thoroughly enjoyed my stay.
Andy, 3-night trip

10/10 Exceptional

Wonderful, dedicated staff; Comfortable spacious, clean rooms, and excellent restaurant. This is my second time staying and I plan to come back.
Luz, 1-night trip

8/10 Very good

There is 2 properties for this hotel. The Boutique & standard hotel. We stayed in the standard. It is very safe with security 24 hours. The staff are very helpful and can arrange anything. The rooms a clean, heaps of storage, goid ensuite and comfy netted bed with A/C. Decor is dated. Free WiFi and great breakfast. They have a excellent pool and offer gym, yoga and free massage. They can arrange tours and transport. There are bars and restaurants within 15 minutes walking of hotel. We found it safe as the area seemed business like. We walked to a great restaurant called The Bistro. This Kiyovu district has a mall with shops and is a 15 minute walk from the hotel.
Alexander, 1-night trip

10/10 Exceptional

Rooms quite basic but the environment is wonderful. Plenty of places to sit, inside or out and enjoy the garden or restaurants. Food at the Fusion restaurant was excellent.
Deborah, 4-night trip

10/10 Exceptional

2nd time here I enjoyed and the staff are great help
Rodolfo, 2-night trip

10/10 Exceptional

The staff is outstanding and extremely helpful.
John, 9-night trip

8/10 Very good

Dinner at Fusion Restaurant was FANTASTIC
Paul, 1-night trip

8/10 Very good

Very nice place at a good price. Excellent breakfast and coffee.
Ronald, 1-night trip

10/10 Exceptional

Excellent location in a beautiful space.
4-night trip

10/10 Exceptional

I enjoyed reading the history of the couple and what they have done for Rwanda's development.
Brian, 1-night trip

8/10 Very good

Its a nice hotel with a nice swimming pool and a gym. The area is wonderful and safe. Staff very friendly specialy Andrew! However, the restaurants and any activities are ridiculously overpriced!
Adam, 3-night trip

10/10 Exceptional

Overall, we had a great experience. The staff were friendly, the room was clean, and the food in the restaurant was excellent!
Chris, 1-night trip

8/10 Very good

Nice hotel in a nice area near downtown. Very nice restaurant and pleasant staff.
Peter, 1-night trip

8/10 Very good

A lovely oasis in Kigali, rooms were good sized and clean with very good bathrooms. Staff were very helpful and friendly. Food at Heaven and Fusion were excellent. I would return.
Nina, 2-night trip

10/10 Exceptional

Good value, very friendly staff.
Rita, 1-night trip

10/10 Exceptional

One of the best places to stay anywhere!

Heaven Restaurant and Hotel is an incredible gem! Not only is it very reasonably priced you have access to the entire Heaven campus which includes two beautiful and amazing restaurants including the one on The Retreat property next door, which also has high end accommodations. Two lovely pools, a yoga facility, wonderful local art, and a staff that is engaging and helpful.
Cori, 2-night trip

10/10 Exceptional

Awesome hotel

This is an amazing hotel. Great quality for the cost. We loved every moment of our stay. The staff was super friendly and the restaurant was first class. We would stay here again.
Karla, 2-night trip

10/10 Exceptional

Love this hotel, they think of everything from body lotion and shampoo in the bedrooms that smells amazing, a beautiful pool, two fantastic bars and restaurants, beautiful decor, turn down the bed at night, fresh coffee, biscuits, tea & water in the rooms. Can’t wait to go back in a few days after our gorilla expedition. The staff are exceptional too.
Naomi, 2-night trip

10/10 Exceptional

The facilities and room are wonderful! The staff is outstanding! I will return.
Luz, 2-night trip

10/10 Exceptional

Had a great time staying at the Heaven Hotel! Everyone I met who worked there was super nice and helpful, especially Laurence at the front desk. I went to the restaurant multiple times, and enjoyed the amazing food and wonderful staff. I can't wait to go back!
1-night trip