Does Hotel New Akao offer free cancellation for a full refund?

Yes, Hotel New Akao does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is parking offered on site at Hotel New Akao?

Yes. Self parking costs JPY 1000 per night. Electric vehicle charging is available.

What are the check-in and check-out times at Hotel New Akao?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Check-out time is 10:00 AM.

What is there to do at Hotel New Akao and nearby?

Have fun with onsite activities like kayaking, fishing, and snorkeling. Additional recreation onsite includes hot springs. Indulge in a treatment at the spa and enjoy other amenities such as an arcade and a garden.

Are there restaurants at or near Hotel New Akao?

Yes, there are 3 onsite restaurants.

Does Hotel New Akao have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

What's the area around Hotel New Akao like?

Hotel New Akao is a short 5-minute walk from Atami Castle and 12 minutes' walk from Acao Forest.

Hotel New Akao, Atami: Hotel Reviews, Rooms & Prices

10/10 Exceptional

Jun 3, 2025

Purchase the dinner and breakfast—excellent buffets and beautiful dining room. Hotel has extraordinary ocean view. No need to leave the property as it has 3 onsens, restaurants, and activities.

Robert, 1-night trip

10/10 Exceptional

Apr 26, 2025

Facility is amazing for family. There is a private bath you can book, it's worth it.

Bhakti, 1-night trip

10/10 Exceptional

Apr 4, 2025

Has a shuttle bus from station to the hotel. The onsen were great.

Philip, 1-night trip

10/10 Exceptional

Apr 25, 2025

Clean room, lots of the hot spring facilities and very nice buffe style dishes. Good view of the orcien from room and

MASAMI, 1-night trip

8/10 Very good

May 31, 2025

Nice resort to stay while we were at Atami. We stayed at Horizon wing which is renovated recently, very comfortable room with a nice view of the ocean. Facilities are great, there are three public baths, the one between two wings is new with breath taking view; the other two in comparison aren’t worth the time. Buffet dinner is awesome, so many varieties of food to choose from, for a moment I thought I was on a cruise ship.

Simon, 1-night trip

10/10 Exceptional

Jun 23, 2025

good!

TOSHIHARU, 1-night trip

8/10 Very good

Jul 9, 2025

Family hotel with great ocean view

Parking was not included and cost JPY 1000 per day. Parking is free of charge only if booked directly with hotel’s homepage. Hotels.com should include parking an option. Hotels.com used “Half pension” but it did not completely describe what was really offered. It was full buffet morning and evening.

2-night trip

8/10 Very good

May 5, 2025

Lovely view and onsen experience, mainly for locals not tourists which was excellent, but needs a refurb - feels like an 80's resort or cruise shop. Buffet breakfast and dinner was fine for one night but no variety for day 2-3 so got sick of fish and same menu every meal. Don't think locals stay more than 1 or 2 Max days and mainly come for lovely onsen.

Roland, 3-night trip

6/10 Good

May 3, 2025

This hotel has excellent facilities such as 3 onsens, indoor pool, arcade, 2 private baths, children's activities, and many more. The view of the ocean and caves are amazing. However, the buildings are old. There is a musty smell around. If they do a thorough renovation of this hotel, it would be quite luxurious.

Frederic, 2-night trip

6/10 Good

May 16, 2025

NOT BAD

Kim, 1-night trip

10/10 Exceptional

Apr 11, 2025

Good

Yuya, 1-night trip

6/10 Good

Jun 7, 2025

The food is terrible, Don't choose buffet to eat in a large hall with every body. you have to choose KAISEKI set. The Quality of food is poles apart.

hsiujung, 2-night trip

6/10 Good

May 24, 2025

Great onsen location!

I have mixed feelings about this hotel. The location is amazing, and the outdoor onsen was truly exceptional — one of the best I’ve experienced. That alone almost made the stay worth it. However, the hotel itself felt like a giant cruise ship — and not in a good way. It’s very large and noticeably outdated. The room was nothing special, and the overall atmosphere lacked charm. Dinner was decent, but it reminded me of a Las Vegas buffet or something you’d find on a cruise — big, impersonal, and a bit old-school. If it weren’t for the incredible onsen, I’d probably give this place two stars. My advice: visit for the onsen, but consider staying elsewhere if you’re looking for a more updated and personal hotel experience.

2-night trip

6/10 Good

Oct 8, 2025

Alexander, 1-night trip

10/10 Exceptional

Oct 4, 2025

地方ならではですがお風呂にハサミ虫、カナブンなど虫が徘徊してましたが、全て醍醐味食事も最高、スタッフさんの気配りも素晴らしかったです。

Seiichi, 1-night trip

10/10 Exceptional

Oct 2, 2025

KATSUHIRO, 1-night trip

8/10 Very good

Oct 1, 2025

ギリシャのエーゲ海のテレビを見てましたが、まさに絶景でした。エーゲ海そのものでした。

KIKUYO, 1-night trip

10/10 Exceptional

Sep 23, 2025

YUKARI, 1-night trip

10/10 Exceptional

Jul 16, 2025

claudio, 5-night trip

10/10 Exceptional

Jul 12, 2025

もう40年も前から10回以上利用させて頂いてます、勿論熱海では他にも色々利用して来てますがここアカオは特別な思い出を沢山戴いて参りましたコロナ禍で一度経営者が変わる等の内部事情はあったようですが優秀なコンサルに寄って立ち直しに成功したと聞いております価格帯が高くならない限りまだまだ利用していくつもりです

Hideo, 1-night trip

2/10 Poor

Jul 12, 2025

??, 1-night trip

4/10 Fair

Jul 11, 2025

Terumi, 2-night trip

8/10 Very good

Jul 11, 2025

Michiko, 1-night trip

8/10 Very good

Jul 10, 2025

館内が昭和レトロ、懐かしい雰囲気で良かった。お風呂も最高。

KYOKO, 2-night trip

6/10 Good

Jul 9, 2025

Minoru, 1-night trip

Hotel New Akao

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