The Residencia, Tower 7, Rua da Perola Oriental, Macau, 046707
What's nearby
Macau Ferry Terminal - 2 min drive
Macau Fisherman's Wharf - 3 min drive
Ruins of St. Paul's Cathedral - 4 min drive
Senado Square - 4 min drive
Lisboa Casino - 4 min drive
Getting around
Macau Intl. Airport (MFM) - 9 min drive
Zhuhai (ZUH-Jinwan) - 44 min drive
Hong Kong International Airport (HKG) - 45 min drive
Zhuhai Station - 19 min walk
Restaurants
文記豬扒麵 - 14 min walk
林記燒烤 - 7 min walk
師傅仔美食 - 8 min walk
公主面馆 - 7 min walk
榮記 - 13 min walk
About this property
Crowne Plaza Macau, an IHG Hotel
Crowne Plaza Macau, an IHG Hotel puts you just a 5-minute drive from Macau Fisherman's Wharf and Ruins of St. Paul's Cathedral. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Cafe Azure, one of 2 restaurants, which serves international cuisine and is open for breakfast, lunch, and dinner. This luxurious hotel also features a bar/lounge, a 24-hour fitness center, and a fitness center. Fellow travelers say great things about the helpful staff and overall property condition.
Languages
Chinese (Cantonese), Chinese (Mandarin), English, Malay
At a glance
Hotel size
208 rooms
Arranged over 17 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
All guests are required to present a green Macau Health Code at check-in.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
No pets or service animals allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Onsite self parking (MOP 480 per day)
Onsite valet parking (MOP 490 per day)
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
2 restaurants
Bar/lounge
24-hour room service
What to do
Tennis
Working away
24-hour business center
Meeting rooms
Conference space (11840 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Porter/bellhop
Facilities
Built in 2015
ATM/banking
Safe-deposit box at front desk
24-hour fitness center
An indoor pool
Banquet hall
Accessibility
Braille/raised signage
Elevator
Assistive listening devices available
Room amenities
Be entertained
48-inch LED TV
Premium satellite channels
Pay movies
Home comfort
Air conditioning (climate-controlled)
Minibar
Bathrobes and slippers
Iron/ironing board
Sleep well
Pillow menu
Blackout drapes/curtains
Turndown service
Premium bedding
Free crib/infant bed
Rollaway/extra bed (surcharge)
Freshen up
Private bathroom
Separate bathtub and shower
Rainfall showerhead
Designer toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Dining
Cafe Azure - This buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.
Lobby Lounge - Onsite lobby lounge.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately MOP 98 to 128 for adults, and MOP 58 to 98 for children
Children & extra beds
Rollaway beds are available for MOP 350.0 per day
Parking
Self parking costs MOP 480 per day
Valet parking costs MOP 490 per day
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Crowne Plaza Macau Hotel
Crowne Plaza Macau
Crowne Plaza Macau
Crowne Plaza Macau, An Ihg
Crowne Plaza Macau, an IHG Hotel Hotel
Crowne Plaza Macau, an IHG Hotel Macau
Crowne Plaza Macau, an IHG Hotel Hotel Macau
Frequently asked questions
Does Crowne Plaza Macau, an IHG Hotel offer free cancellation for a full refund?
Yes, Crowne Plaza Macau, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Crowne Plaza Macau, an IHG Hotel?
Yes, there's an indoor pool.
Are pets allowed at Crowne Plaza Macau, an IHG Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Crowne Plaza Macau, an IHG Hotel?
Yes. Self parking costs MOP 480 per day. Valet parking costs MOP 490 per day.
What are the check-in and check-out times at Crowne Plaza Macau, an IHG Hotel?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 11 AM. Express check-in and contactless check-out are available.
Is there an onsite casino at Crowne Plaza Macau, an IHG Hotel?
No, this hotel doesn't have a casino, but Rio Casino (3-min drive) and Lisboa Casino (4-min drive) are both nearby.
What is there to do at Crowne Plaza Macau, an IHG Hotel and nearby?
Practice your swing on the tennis courts. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a 24-hour fitness center.
Are there restaurants at or near Crowne Plaza Macau, an IHG Hotel?
Yes, there are 2 onsite restaurants, featuring international cuisine.
What's the area around Crowne Plaza Macau, an IHG Hotel like?
Crowne Plaza Macau, an IHG Hotel is in the heart of Macau, a short 11-minute walk from Gongbei Port and 16 minutes' walk from Portas do Cerco.
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.8/10
Staff & service
8.4/10
Amenities
8.8/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
Jan 4, 2025
It was a beautiful hotel. Quite central but slightly inconvenient due to lack of rideshare tranportation and free shuttle to place of interest.
Felix
Felix, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 7, 2024
Very comfortable and friendly staff
Juliana Lai Yin
Juliana Lai Yin, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 30, 2024
Lok
Lok, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Oct 28, 2024
D R
D R, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 28, 2024
Jasmine
Jasmine, 5-night trip
Verified Expedia guest review
10/10 Exceptional
Oct 22, 2024
Nice staff and superb breakfast.
Giin Her
Giin Her, 2-night romance trip
Verified Expedia guest review
8/10 Very Good
Sep 22, 2024
Convenient , there are public buses stop and terminal nearby.
Bed is extremely big, and the city view is nice.
Walk in wardrobe is a plus point too.
And is good to have a hotel which no casino, since not everyone came for gambling.
But breakfast is really so so.
Alice
Alice, 5-night romance trip
Verified Expedia guest review
10/10 Exceptional
Sep 13, 2024
Like the cleaniness and the view from the rooms. Took too long for ordering a taxi. Hope there's Uber or Lyft running here.
*Love the quality of services from all staff levels.
*Hope the hotel shuttle goes to the Macau airport.
Eric
Eric, 12-night family trip
Verified Expedia guest review
10/10 Exceptional
Sep 2, 2024
LOOVED EVERYTHING
Hlumile
Hlumile, 2-night trip with friends
Verified Expedia guest review
10/10 Exceptional
Aug 9, 2024
This is one of the best hotel we stayed in. The room is well equipped and super cozy. Closet even had a flash light and an umbrella. Very modern and thoughtful design overall. Besides the bed being a bit smaller than a typical queen size, this is the best hotel I ever stayed in. Highly recommend!
Rickey
Rickey, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 6, 2024
Friendly and helpful staff.
Ricky
Ricky, 2-night family trip
Verified Expedia guest review
8/10 Very Good
Jul 25, 2024
Located in a quiet area, still convenient with many restaurants close by. Beds are small, 2 single beds for 4 people was too optimistic even we are skinny.
yuen
yuen, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
Jul 24, 2024
Hiu
Hiu, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 20, 2024
Very clean and friendly staff
Marvin
Marvin, 1-night family trip
Verified Expedia guest review
2/10 Poor
Jul 18, 2024
JIAYING
JIAYING, 1-night trip
Verified Expedia guest review
2/10 Poor
Jul 17, 2024
JIAYING
JIAYING, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 8, 2024
Awesome property. A little walk to the bus stop and taxi wait time was not as great. Food options was also okay. The propery was in excellent condition with large rooms. Beds are extra big as well as the bathroom. The view is also great. Swimming pool was on smaller side and water a little cold.
Winston
Winston, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Jul 5, 2024
Kemal
Kemal, 9-night trip
Verified Expedia guest review
10/10 Exceptional
Jun 29, 2024
We love the staff of this hotel. When we checked in, we told the front desk staff, Kevin Yang, that we have three people. He suggests a room with a sofa bed to us. However, Kevin noticed that there is a strong cigarette smelt in the room. It seems that previous hotel guest may have smoke in the room despite it is a non-smoking room. He immediately assign us to another one.
The room is great. The staffs are helpful and very friendly. Even though I stayed in the hotel for only one night, the front desk staff like, Kevin, recognized me and remembered what I have asked him the previous night.
The only suggestion I have for this hotel is that I think they should consider provide shuttle service to the HK-Zhuhai-Macau bridge port. It is very closed to the hotel. The hotel already have shuttle to the ferry station but it would be great if the shuttle also goto the HKZM port.
Kevin
Kevin, 1-night family trip
Verified Expedia guest review
8/10 Very Good
Jun 29, 2024
good
Verified traveler
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 26, 2024
Great
Alwal
Alwal, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Jun 25, 2024
Leo
Leo, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 21, 2024
Nice to stay
Shio Luan
Shio Luan, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
Jun 19, 2024
Up to the rating.
C.
C., 1-night trip
Verified Orbitz guest review
2/10 Poor
Jun 6, 2024
You cannot trust this hotel. Vera very high chances of Theft of your money and your valuable items. After comply they simply deny