2/10 Poor
Aug 11, 2025
Do not stay!
This hotel was awful. The hot spring (public and private), restaurant, and all spa features were closed or non existent. This was not communicated to us at all. Do not stay here - you are risking a below average room with no resort features to offer. Even the escalators here were powered down and whole sections of the resort area were boarded up.
The rooms need a deep clean badly and have a moldy smell, like you are living inside an algea cave.
Reilly
Reilly, 1-night trip