See all properties

The Empress Hotel

4.0 star property
Beachfront hotel with restaurant, near Douglas Beach

Choose dates to view prices

Photo gallery for The Empress Hotel

Interior
Classic Twin Room | 1 bedroom, desk, blackout drapes, iron/ironing board
Front of property
Reception
Beach/ocean view
In the heart of Douglas, The Empress Hotel offers a warm welcome with a breakfast buffet and beachfront dining. Enjoy dry cleaning services, unwind in the garden or explore nearby Palace Casino and Gaiety Theatre. With free WiFi, luggage storage, helpful staff have made previous guests feel at home.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Bar
  • 24/7 front desk
  • Laundry facilities
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • Restaurant and bar/lounge
  • Room service
  • Business center
  • Meeting rooms
  • 24-hour front desk
  • Garden
  • Front-desk safe
  • Snack bar/deli
  • Vending machine
  • Laundry service

Feel at home (6)

  • Television
  • Garden
  • Daily housekeeping
  • Coffee/tea maker
  • Blackout drapes/curtains
  • Elevator
$142 nightly
The total price is $149
Sep 2 - Sep 3
Total includes taxes and fees

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Executive Double or Twin Room, 1 Bedroom, Sea View

Executive Double or Twin Room, 1 Bedroom, Sea View | 1 bedroom, desk, blackout drapes, iron/ironing board

Executive Double or Twin Room, 1 Bedroom, Sea View

9.4 out of 10
Exceptional
(11 reviews)

Highlights

Heating
LED TV
Separate bedroom
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Electric kettle
Coffee/tea maker
  • 301 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Double or Twin Room, 1 Bedroom, Sea View

1 bedroom, desk, blackout drapes, iron/ironing board

Deluxe Double or Twin Room, 1 Bedroom, Sea View

8.0 out of 10
Very good
(4 reviews)

Highlights

Heating
LED TV
Separate bedroom
Blackout drapes/curtains
Rainfall showerhead
Hair dryer
Electric kettle
Coffee/tea maker
  • 215 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Panoramic Penthouse, Sea View

Panoramic Penthouse, Sea View | 1 bedroom, desk, blackout drapes, iron/ironing board

Panoramic Penthouse, Sea View

8.0 out of 10
Very good
(4 reviews)

Highlights

Balcony
Heating
LED TV
Separate bedroom
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Electric kettle
  • 527 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Suite, 1 Bedroom, Sea View

Executive Suite, 1 Bedroom, Sea View | 1 bedroom, desk, blackout drapes, iron/ironing board

Executive Suite, 1 Bedroom, Sea View

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Heating
LED TV
Separate bedroom
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Electric kettle
  • 377 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Classic Double or Twin Room

Classic Double or Twin Room | 1 bedroom, desk, blackout drapes, iron/ironing board

Classic Double or Twin Room

Highlights

Heating
LED TV
Separate bedroom
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Electric kettle
Coffee/tea maker
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Classic Single Room, 1 Twin Bed

Classic Single Room, 1 Twin Bed | Property amenity

Classic Single Room, 1 Twin Bed

8.0 out of 10
Very good
(11 reviews)

Highlights

Heating
LED TV
Separate bedroom
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Electric kettle
Coffee/tea maker
  • 129 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Triple Room

Family Triple Room | 1 bedroom, desk, blackout drapes, iron/ironing board

Family Triple Room

7.6 out of 10
Good
(4 reviews)

Highlights

Heating
LED TV
Separate bedroom
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Electric kettle
Coffee/tea maker
  • 205 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Executive Double Room, Sea View

Executive Double Room, Sea View | 1 bedroom, desk, blackout drapes, iron/ironing board

Executive Double Room, Sea View

8.8 out of 10
Excellent
(14 reviews)

Highlights

Heating
LED TV
Separate bedroom
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Electric kettle
Coffee/tea maker
  • 301 sq ft
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room

Classic Twin Room | 1 bedroom, desk, blackout drapes, iron/ironing board

Classic Twin Room

7.6 out of 10
Good
(5 reviews)

Highlights

Heating
LED TV
Separate bedroom
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Electric kettle
Coffee/tea maker
  • 183 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Double Room

Classic Double Room | 1 bedroom, desk, blackout drapes, iron/ironing board

Classic Double Room

8.0 out of 10
Very good
(21 reviews)

Highlights

Heating
LED TV
Separate bedroom
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Electric kettle
Coffee/tea maker
  • 183 sq ft
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

The Claremont

  • Free breakfast
  • Free WiFi
  • Restaurant
  • Bar
8.8 out of 10, Excellent, 343 reviews
$117 nightly
The price is $123
Aug 31 - Sep 1
Total includes taxes and fees
The Claremont
Mod logo
Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
Central Promenade, Douglas, England, IM2 4RA

What's nearby

  • Douglas Beach - 2 min walk - 0.2 km
  • Palace Casino - 4 min walk - 0.4 km
  • Gaiety Theatre - 7 min walk - 0.7 km
  • Manx Museum - 13 min walk - 1.1 km
  • Tynwald - 13 min walk - 1.1 km

Getting around

  • Isle of Man (IOM) - 22 min drive
  • Douglas Ferry Station - 17 min walk

Restaurants

  • ‪Frank Matcham’s - ‬6 min walk
  • ‪Sam Webbs - ‬7 min walk
  • ‪Marmaris - ‬3 min walk
  • ‪Cafe Villa - ‬6 min walk
  • ‪Best Kebab - ‬9 min walk

About this property

The Empress Hotel

When visiting Douglas, The Empress Hotel is a great choice to consider. The piano bar is a great place to grab a drink, and guests looking for a bite to eat can check out The Brasserie Restaurant, which serves dinner and offers a beachfront location. Other highlights at this Victorian hotel include a snack bar/deli and a garden. Fellow travelers love the helpful staff and breakfast.

Languages

Bulgarian, English, Polish

At a glance

DONE

Hotel size

    • 104 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
    • Minimum check-in age: 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free offsite parking within 164 ft
    • Street parking available
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • On the beach

Working away

  • Business center
  • Meeting rooms
  • Conference space (2497 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Television in common areas
  • Banquet hall
  • Victorian architecture

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Well-lit path to entrance

Room amenities

Be entertained

  • 40-inch LED TV
  • Satellite TV channels

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping

Special features

Dining

The Brasserie Restaurant - This beachfront restaurant serves dinner only. Guests can enjoy drinks at the bar. Reservations are required.
The Piano Bar - This beachfront piano bar serves lunch and dinner. Open daily.

Fees & policies

Children & extra beds

  • Cribs/infant beds are available for GBP 15.0 per night
  • Rollaway beds are available for GBP 15.0 per night

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Also known as

Empress Hotel Douglas
Empress Douglas
The Empress Hotel Hotel
The Empress Hotel Douglas
The Empress Hotel Hotel Douglas

Frequently asked questions

Does The Empress Hotel offer free cancellation for a full refund?

Yes, The Empress Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at The Empress Hotel?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at The Empress Hotel?

No, unfortunately, but there's free parking nearby.

What are the check-in and check-out times at The Empress Hotel?

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM. Check-out time is 11 AM.

Is there an onsite casino at The Empress Hotel?

No, this hotel doesn't have a casino, but Palace Casino (5-min walk) is nearby.

What is there to do at The Empress Hotel and nearby?

The Empress Hotel has a garden.

Are there restaurants at or near The Empress Hotel?

Yes, The Brasserie Restaurant offers beachfront dining.

What's the area around The Empress Hotel like?

The Empress Hotel is on Douglas Beach, a short 5-minute walk from Palace Casino and 6 minutes' walk from Gaiety Theatre. The local area is walkable and popular for its beaches.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

The Empress Hotel Reviews

Reviews

8.4

Very Good

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Popular mentions

Service staff
Room
Breakfast
Food
Location
View
Islands
Bar
Restaurant
Bathroom

What guests liked

  • Breakfast was consistently described as excellent, good, and perfect with a wide range of options. (45 reviews)
  • The property is located on the beach with a quiet and convenient location within walking distance to restaurants and museums. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

8/10 Good

The breakfast options were excellent
Peter, 1-night trip

10/10 Excellent

Lovely hotel on the seafront
Dorothea, 4-night trip

10/10 Excellent

The food was excellent and the staff were always on hand to help. A well run hotel
Pamela, 5-night trip

8/10 Good

Good for walking breakfast was good staff good
William, 4-night trip

10/10 Excellent

Lovely hotel with two different eating areas. It's in the Central Promenade area of Douglas, with views over the bay.
Mark, 4-night trip

10/10 Excellent

Very very good they go all out to make sure you’re stay goes with no problems food and staff excellent restaurants good food and good service rooms great would recommend to anyone
Margaret, 5-night trip

10/10 Excellent

Favourite hotel in Douglas

Great Hotel. Absolutely wonderful staff. Great breakfast and really nice surroundings.
Niamh, 1-night trip

8/10 Good

Very good
Maurice, 1-night trip

8/10 Good

Liked the ambience , decor and location. Nice stay, would visit again.
Carol, 2-night trip

10/10 Excellent

The hotel was easily accessible from the port - about a 15 min walk, as well as to the horse and electric trains. The location was very nice. Breakfast was good and water pressure in the shower was excellent.
Amy, 1-night trip

10/10 Excellent

Very nice stay at the empress, nice improvements after the recent renovation.
Mark, 3-night trip

8/10 Good

Nice hotel

Pleasant hotel on Douglas sea front Parking across on the main road with an island parking disc
2-night trip

8/10 Good

All was fine
Tom, 3-night trip

10/10 Excellent

Great Spot

Great spot, very cool location on the seafront. Lovely staff, great breakfast and clean, well equipped rooms
Niamh, 2-night trip

10/10 Excellent

Na
Jennifer, 1-night trip

10/10 Excellent

loved staying here so pleasant room was lovely food excellent staff very good
Catherine, 3-night trip

10/10 Excellent

Brilliant staff and lovely stay!
Alexander, 3-night trip

8/10 Good

Great location Spacious room. Ocean view Great stay
Greg, 2-night trip

10/10 Excellent

Food and service was excellent especially Darinka
Sandra, 3-night trip

10/10 Excellent

Brilliant stay, easy access to everywhere we needed to go. Breakfast great and bar menu fantastic.
Lauren, 4-night trip

10/10 Excellent

Very nice place. People are great
Gino, 2-night trip

10/10 Excellent

Great hotel, highly recommend!
Jack, 3-night trip

10/10 Excellent

Very good and friendly staff
Jeff, 6-night trip

8/10 Good

this hotel is quiet and located near the beach.
Alex, 4-night trip

6/10 Okay

The room that we had was a sea view room and was of a good size. The bed was a Queen size bed and had a comfortable matrass. The main problem was that we had a toilet that would not flush. Though we complained twice and were told it would be attended to it still did not work. On complaining again on checking out the duty manager told me I did not know how to flush a toilet and accused me of lying ( the inference to reduce the bill). Never have I encountered such rudeness from a hotel manager.
Brian, 4-night trip