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Mercure Miyagi Zao Resort & Spa

4.0 star property
Ski-in/ski-out hotel with spa, near Togatta Onsen

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Photo gallery for Mercure Miyagi Zao Resort & Spa

Privilege, Deluxe Suite, 2 Twin Beds, Mountain View | In-room safe, iron/ironing board, free WiFi, bed sheets
Exterior
Combined shower/tub, deep soaking tub, free toiletries, hair dryer
Privilege, Junior Suite, 2 Twin Beds | In-room safe, iron/ironing board, free WiFi, bed sheets
Exterior
Surrounded by the picturesque Mt. Zao and Okama Crater, Mercure Miyagi Zao Resort & Spa offers a serene retreat with an indoor mineral hot spring, garden, and playground for kids to unwind. Treat yourself to rejuvenating spa services or enjoy breakfast at moritosoyokaze before hitting the slopes with ski-in/ski-out access.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Ski facilities
  • Spa
  • Non-smoking
  • 24/7 front desk
  • Laundry facilities
  • Onsen

Main amenities (12)

  • Housekeeping (on request)
  • Ski-in/ski-out access
  • Restaurant
  • Full-service spa
  • Hot springs
  • Breakfast available
  • Ski storage
  • Conference center
  • 6 meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Garden

Feel at home (6)

  • Playground on site
  • Refrigerator
  • Private bathroom
  • Television
  • Garden
  • Laundry facilities
$63 nightly
The total price is $69
Sep 7 - Sep 8

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Classic Room, Japanese style, 4 futon beds

In-room safe, iron/ironing board, free WiFi, bed sheets

Classic Room, Japanese style, 4 futon beds

7.6 out of 10
Good
(13 reviews)

Highlights

Air conditioning
Refrigerator
TV
Shower/tub combination
Hair dryer
Deep soaking bathtub
Bidet
Private bathroom
  • Sleeps 8
  • 4 Twin Futons

View all photos for Privilege Room with 2 single beds and 1 extra bed

In-room safe, iron/ironing board, free WiFi, bed sheets

Privilege Room with 2 single beds and 1 extra bed

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Refrigerator
TV
Shower/tub combination
Hair dryer
Deep soaking bathtub
Bidet
Private bathroom
  • Sleeps 6
  • 3 Twin Beds

View all photos for Classic Suite, Multiple Beds, Mountain View (Japanese Western Style)

In-room safe, iron/ironing board, free WiFi, bed sheets

Classic Suite, Multiple Beds, Mountain View (Japanese Western Style)

Highlights

Air conditioning
Refrigerator
TV
Shower/tub combination
Hair dryer
Deep soaking bathtub
Bidet
Private bathroom
  • Sleeps 10
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Classic Room, Multiple Beds (Japanese Style)

Classic Room, Multiple Beds (Japanese Style) | In-room safe, iron/ironing board, free WiFi, bed sheets

Classic Room, Multiple Beds (Japanese Style)

Highlights

Air conditioning
Refrigerator
TV
Shower/tub combination
Hair dryer
Deep soaking bathtub
Bidet
Private bathroom
  • Sleeps 10
  • 4 Twin Beds

View all photos for Classic Room with 1 single bed

In-room safe, iron/ironing board, free WiFi, bed sheets

Classic Room with 1 single bed

Highlights

Air conditioning
Refrigerator
TV
Shower/tub combination
Hair dryer
Deep soaking bathtub
Bidet
Private bathroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Classic Room with 2 single beds

In-room safe, iron/ironing board, free WiFi, bed sheets

Classic Room with 2 single beds

Highlights

Air conditioning
Refrigerator
TV
Shower/tub combination
Hair dryer
Deep soaking bathtub
Bidet
Private bathroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Privilege, Junior Suite, 2 Twin Beds

In-room safe, iron/ironing board, free WiFi, bed sheets

Privilege, Junior Suite, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Refrigerator
TV
Shower/tub combination
Hair dryer
Deep soaking bathtub
Bidet
Private bathroom
  • Sleeps 10
  • 2 Twin Beds

View all photos for Classic Room with 2 single beds, 1 sofa bed, 1 extra bed

In-room safe, iron/ironing board, free WiFi, bed sheets

Classic Room with 2 single beds, 1 sofa bed, 1 extra bed

Highlights

Air conditioning
Refrigerator
TV
Shower/tub combination
Hair dryer
Deep soaking bathtub
Bidet
Private bathroom
  • Sleeps 8
  • 2 Twin Beds and 2 Double Sofa Beds

View all photos for Classic Room, 2 Twin Beds

In-room safe, iron/ironing board, free WiFi, bed sheets

Classic Room, 2 Twin Beds

Highlights

Air conditioning
Refrigerator
TV
Shower/tub combination
Hair dryer
Deep soaking bathtub
Bidet
Private bathroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Classic Room, 2 Twin Beds (Dog friendly)

In-room safe, iron/ironing board, free WiFi, bed sheets

Classic Room, 2 Twin Beds (Dog friendly)

Highlights

Air conditioning
Refrigerator
TV
Shower/tub combination
Hair dryer
Deep soaking bathtub
Bidet
Private bathroom
  • Sleeps 6
  • 2 Twin Beds

View all photos for Privilege, Suite, Multiple Beds

In-room safe, iron/ironing board, free WiFi, bed sheets

Privilege, Suite, Multiple Beds

Highlights

Air conditioning
Refrigerator
TV
Shower/tub combination
Hair dryer
Deep soaking bathtub
Bidet
Private bathroom
  • Sleeps 7
  • 2 King Beds

View all photos for Privilege, Deluxe Suite, 2 Twin Beds, Mountain View

In-room safe, iron/ironing board, free WiFi, bed sheets

Privilege, Deluxe Suite, 2 Twin Beds, Mountain View

Highlights

Air conditioning
Refrigerator
TV
Shower/tub combination
Hair dryer
Deep soaking bathtub
Bidet
Private bathroom
  • Sleeps 8
  • 2 Twin Beds

View all photos for Deluxe Suite, Multiple Beds

In-room safe, iron/ironing board, free WiFi, bed sheets

Deluxe Suite, Multiple Beds

Highlights

Air conditioning
Refrigerator
TV
Shower/tub combination
Hair dryer
Deep soaking bathtub
Bidet
Private bathroom
  • Sleeps 8
  • 2 Twin Beds and 1 Double Sofa Bed

Similar properties

Exterior

Takamiya Hotel Hammond

  • Onsen
  • Free parking
  • Free WiFi
  • Air conditioning
8.4 out of 10, Very Good, 67 reviews
$83 nightly
The price is $91
Aug 22 - Aug 23
Takamiya Hotel Hammond
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About the neighborhood

Map
1-1 Aza-oni-ishihara, Togatta-onsen, Katta-gun, Zao, Miyagi-ken, 989-0916

What's nearby

  • Togatta Onsen - 1 min walk - 0.0 km
  • Zao Dairy Farm - 5 min drive - 4.1 km
  • Michinoku Lakeside National Government Park - 18 min drive - 17.1 km
  • Zao Fox Village - 20 min drive - 17.2 km
  • Zao Hot Springs Ski Resort - 33 min drive - 34.1 km

Getting around

  • Sendai Airport (SDJ) - 60 min drive
  • Yamagata Airport (GAJ) - 66 min drive
  • Shiroishizao Station - 39 min drive
  • Watari Okuma Station - 42 min drive
  • Natori Iwanuma Station - 43 min drive

Restaurants

  • ‪えぼし高原レストハウス - ‬10 min drive
  • ‪割烹会席料理まほろば - ‬3 min drive
  • ‪Zao Boo - ‬2 min drive
  • 蔵王小妻坂山
  • ‪賛久庵 - ‬16 min walk

About this property

Mercure Miyagi Zao Resort & Spa

Mercure Miyagi Zao Resort & Spa allows you more time for skiing with ski-in/ski-out access. You can visit the spa to indulge in massages, facials, or aromatherapy, and moritosoyokaze serves breakfast and dinner. Skiers will appreciate access to ski storage.

All inclusive

All-inclusive room rates at Mercure Miyagi Zao Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, Japanese

At a glance

DONE

Hotel size

    • 312 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–9:00 AM
  • Restaurant
  • Shared microwave

Traveling with children

  • Playground

What to do

  • Hot springs

Working away

  • 6 meeting rooms
  • Conference center (7190 square feet of space)

Services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Ski storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Arcade/game room
  • Full-service spa
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible registration desk

Ski

  • Ski-in/ski-out access
  • Ski storage
  • Ski area nearby
  • Snowboarding nearby

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi

Food and drink

  • Refrigerator

More

  • Housekeeping (on request)
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.

Dining

Moritosoyokaze - This buffet restaurant serves breakfast and dinner.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 3025 for adults and JPY 3025 for children

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Additional fees may apply to children for items such as extra bedding and meals.

Also known as

Miyagi Zao Royal Hotel
Miyagi Royal Hotel
Miyagi Zao Royal
Miyagi Royal
Miyagi Zao Royal Hotel Japan
Active Resorts MIYAGI ZAO Hotel
Active Resorts MIYAGI Hotel
Active Resorts MIYAGI
Active Resorts MIYAGI ZAO
Mercure Miyagi Zao & Spa Zao
Mercure Miyagi Zao Resort Spa
Mercure Miyagi Zao Resort & Spa Zao
Mercure Miyagi Zao Resort & Spa Hotel
Mercure Miyagi Zao Resort & Spa Hotel Zao

Frequently asked questions

Does Mercure Miyagi Zao Resort & Spa offer free cancellation for a full refund?

Yes, Mercure Miyagi Zao Resort & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Mercure Miyagi Zao Resort & Spa?

Sorry, pets aren't allowed.

Is parking offered on site at Mercure Miyagi Zao Resort & Spa?

Yes, there's free self parking.

What are the check-in and check-out times at Mercure Miyagi Zao Resort & Spa?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 11:00 AM.

What is there to do at Mercure Miyagi Zao Resort & Spa and nearby?

Have fun with nearby winter activities like snowboarding and skiing. Additional recreation onsite includes hot springs. Indulge in a treatment at the spa and enjoy other amenities such as an arcade and a garden.

Are there restaurants at or near Mercure Miyagi Zao Resort & Spa?

Yes, there's an onsite restaurant, moritosoyokaze.

Does Mercure Miyagi Zao Resort & Spa have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

What's the area around Mercure Miyagi Zao Resort & Spa like?

Mercure Miyagi Zao Resort & Spa is a short 1-minute walk from Togatta Onsen and 8 minutes' walk from Zao Quasi-National Park.

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Mercure Miyagi Zao Resort & Spa Reviews

Reviews

8.0

Very Good

7.6/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Popular mentions

Room
Onsen
Service staff
Air conditioning

Reviews

8/10 Good

The environment is very quiet and comfortable. The playground is very big. The facilities are neat and clean, although they are a bit old. The room is spacious and clean. The hot spa is very comfortable. You can enjoy the drink and the snack in the bar after the hot spa. It was a wonderful night.
Koon Ting, 1-night trip

10/10 Excellent

good hospitality
HIROKI, 1-night trip

4/10 Poor

It's old.
Hiroyuki, 1-night trip

10/10 Excellent

The spa is quite far out but has accessable buses from Sendai Station. The onzen was wonderful and clean. Staff was very friendly and spoke english. Only word of caution is unless you eat at the hotel, dinner options are limited and youd have to walk into town. Still a wondeful experience and would definitely stay again if we are in the Miyagi area.
Tyler, 1-night trip

10/10 Excellent

The staff is very helpful.
2-night trip

10/10 Excellent

Very Clean! Loved it there, i was Hiking most of my time and when i came back the Onsen was one of my favorites! I liked that they have a Game hall and the Lounge was wonderful as well! I would and want to come again!
Jonas, 5-night trip

10/10 Excellent

I like the fact that we don't have to eat there because we are vegetarian and there are restaurants in walking distance that offer vegetarian options
4-night trip

10/10 Excellent

NICE
shin, 1-night trip

10/10 Excellent

We did not use the onsen and we were only here for one night. Things to note… it’s very hard to travel around this area! No Ubers lol. We were able to get people to call us taxis so make sure to have cash! We loved our traditional room, I just wish for foreigners they had instructions. Other than that, we had a great stay :) very peaceful and beautiful area. The view of the mountain was awesome!
AnnaGrace, 1-night trip

10/10 Excellent

I am very concerned about the moldy smell of the corridor and guest room.
MAKIKO, 1-night trip

6/10 Okay

Property was very old and very dusty and smelly in the guest room floor pathway, between elevator doors and elevator lobby. Rooms were spacious but bathroom was vary cramped and the worst was the wifi which was extremely bad as I couldn’t connect and work even for few mins consistently and ended up using my mobile hotspot. Breakfast was amazing on the contrary and had an amazing spread. Staff were extremely courteous and helpful.
Pavan, 3-night trip

6/10 Okay

It was so so

Staff was friendly and pleasant, quick to help out even with the language barrier. However the photos do not match the actual rooms, our room had stained futons, dirty walls, under the sink it lookes like mildew or mold waa growing. Water also leaked from under the sink when you flushed the toilet or took a shower. If your not used to traditional Japanese style room with futons be prepared for the futons to be very uncomfortable. It is somewhat tattoo friendly but you must cover them, they sell index cards sized patches for 200yen each. The buffet is not worth going, food cold and bland, evening night cap was ok plenty of liquor to choose from but would be nice to have actual snacks not just crackers. It was fairly cheap to stay and now I understand why.
Margaret, 2-night trip

8/10 Good

夕飯メニューが残念
hiroki, 1-night trip

6/10 Okay

市街地まで少し距離があった
AKIHISA, 4-night trip

10/10 Excellent

職員の方々がとても丁寧で、サービスも充実していて大変楽しい時間を過ごせました。
Keisuke, 1-night trip

8/10 Good

お盆時期だったためだと思いますが、チェックインが非常に混雑していた。また、子供用の浴衣がなかったこと、ナイトプールがなかったことがとても 残念だった。お盆時期だからこそ、子供たちが多いのでナイトプールを時間入れ替え制などで実施できるように考えていただければありがたいです
??, 1-night trip

8/10 Good

ラウンジでアルコールも含めて無料で提供してくださっているのは、とても良かったです。ただ、シ−ズン中は混んでいたので、もう少し席があればいいなと思いました。
akiko, 1-night trip

8/10 Good

イベントもたくさんあり、
Miku, 1-night trip

6/10 Okay

混み合う時期というのもあってチェックインやエレベーターなど所々で時間がかかりました。オールインクルーシブなので到着後からラウンジで寛ぐことができました。私達が行った時はベリーダンスショーがあって楽しかったです。食事は並びますが一つ一つは美味しかったです。お部屋は比較的広くで良かったです。プールもあって子供も喜んでました。
Miyuki, 1-night trip

8/10 Good

ペットと家族三代で来ているお客様も多数いらっしゃいました。
Jun, 3-night trip

6/10 Okay

ビールの飲み放題の時間を延長して欲しい。 つまみも改良して欲しい。 芋煮の食べ比べを再開して欲しい。 前回と比べると部屋飲み用の素敵なデキャンターも無くなり、がっかりしました。
Sumi, 1-night trip

10/10 Excellent

ご飯も美味しかったし、子供達もプールで楽しめて、とても良い思い出ができました！チェックインの時間がちょっと長かったけど、その間はラウンジでお酒やおやつを楽しめたので、退屈せずに待てました。
Masae, 1-night trip

8/10 Good

お盆の混雑のせいもありますが、チェックインするのに1時間以上かかった。スタッフの方は精一杯対応されていたと思いますが、早くお部屋でゆっくりしたいと思われたい方には混雑シーズンおすすめしません。その為にラウンジにはドリンクやビールがおいてあるのだと思いますが、イスもみんなが座れる分あるわけではないので、私達子連れはゲームコーナーで遊んで暇つぶししました。夏はプールに入ったり、夕食時もポップコーンや綿あめをやっていたり子どもが喜ぶことは工夫されているとは感じました。実際子どもも喜んでおり、チェックアウトの時ホテルまだ居たーい!!と言っていたので親としても来て良かったです。
Aya, 1-night trip

10/10 Excellent

和洋室でゆっくりすごせました。ベットも快適でしたよ。 食事なしだったのですが無料のラウンジでお酒、ジュースと、蔵王のクリームチーズ？を楽しめました。
Eiko, 1-night trip

10/10 Excellent

夏季繁忙期に家族4人で宿泊 ・受付は混雑していたがスタッフが効率的に案内出来るよう館内案内を待っている客に事前に案内するなど柔軟に対応して良い ・部屋はすこし古い感じはあるものの広く、静かで快適に過ごせた ・アルコール、飲みものが無料で良い ・大浴場は清潔に改装されていて、内風呂、露天風呂、サウナもあり充実している ・屋外にプールや広場もあり家族連れには良い 以上の良い点があり宿泊費は一般的なシティホテルと変わらないためコスパ最高と感じた
kengo, 1-night trip