Grand Mercure Yatsugatake Resort & Spa

4.0 star property
Rejuvenate your senses with a soothing onsen experience. Let loose in an action-packed playground or challenge friends to a tennis match.

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Photo gallery for Grand Mercure Yatsugatake Resort & Spa

Spa
Sports facility
Combined shower/tub, free toiletries, hair dryer, slippers
Rooftop terrace
Sports facility
Escape to Grand Mercure Yatsugatake Resort & Spa, where you can unwind in the indoor mineral hot spring or explore the nearby Kiyosato Highland Park and Seisen Footbath. Indulge in a rejuvenating massage, enjoy free WiFi and self parking, then spend time with family at the playground or arcade/game room.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Electric vehicle charging point
  • Spa
  • Ski facilities
  • 24/7 front desk
  • Laundry facilities
  • Onsen

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Hot springs
  • Breakfast available
  • Free children's club
  • Free train station pick-up
  • Ski storage
  • Ski passes
  • Outdoor tennis court
  • Spa services
  • Children's club
  • 24-hour front desk

For families (6)

  • Children's club (free)
  • Playground on site
  • Refrigerator
  • Separate sitting area
  • Television
  • Garden
The current price is $93
includes taxes & fees
$84 per night
Mar 13 - Mar 14

Room options

Available filters for rooms
Showing 6 of 6 rooms

Classic Room, Japanese style, 4 futon beds, Mountain view

Highlights

Separate sitting area
Air conditioning
Refrigerator
LCD TV
Down duvet
Blackout drapes/curtains
Private bathroom
Bidet
  • 388 sq ft
  • Sleeps 8
  • 4 Twin Futons

Superior Room with 2 single beds and 2 extra beds

Highlights

Separate sitting area
Air conditioning
Refrigerator
LCD TV
Down duvet
Blackout drapes/curtains
Private bathroom
Bidet
  • 388 sq ft
  • Sleeps 8
  • 2 Twin Beds and 2 Double Sofa Beds

Standard Room with 2 single beds and 1 sofa bed

Highlights

Separate sitting area
Air conditioning
Refrigerator
LCD TV
Down duvet
Blackout drapes/curtains
Private bathroom
Bidet
  • 388 sq ft
  • Sleeps 6
  • 1 Twin Bed and 1 Double Sofa Bed

Superior Suite, Multiple Beds, Mountain View

Highlights

Separate sitting area
Air conditioning
Refrigerator
LCD TV
Down duvet
Blackout drapes/curtains
Shower/tub combination
Hair dryer
  • Sleeps 12
  • 4 Twin Beds

Classic Room, Japanese-Western style, 2 singlebeds and 2 futon beds, Mountain view

Highlights

Separate sitting area
Air conditioning
Refrigerator
LCD TV
Down duvet
Blackout drapes/curtains
Private bathroom
Bidet
  • 388 sq ft
  • Sleeps 8
  • 2 Twin Beds and 2 Twin Futons

Classic Room with 2 single beds, 1 sofa bed, 1 extra bed

Highlights

Separate sitting area
Air conditioning
Refrigerator
LCD TV
Down duvet
Blackout drapes/curtains
Private bathroom
Bidet
  • 388 sq ft
  • Sleeps 8
  • 2 Twin Beds and 2 Double Sofa Beds

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About the neighborhood

Map
8240-1039 Nishiide, Oizumi-cho, Hokuto, 409-1501

What's nearby

  • Kiyosato Highland Park - 5 min drive
  • Nakamura Keith Haring Collection - 15 min drive
  • Yatsugatake Resort Outlet Mall - 16 min drive
  • Suntory Hakushu Distillery - 18 min drive
  • Heidi's Village - 21 min drive

Getting around

  • Nagasaka Station - 16 min drive
  • Kai-Ōizumi Station - 17 min walk
  • Kobuchizawa Station - 17 min drive
  • Free train station pick-up

Restaurants

  • ‪Coucou CAFE - ‬5 min walk
  • ‪くのパン - ‬18 min walk
  • ‪Prosciutteria Morimoto - ‬3 min drive
  • ‪Complet-Do - ‬14 min walk
  • ‪魚ZENZOW - ‬2 min drive

About this property

Grand Mercure Yatsugatake Resort & Spa

Bring the kids when you stay at Grand Mercure Yatsugatake Resort & Spa in Hokuto and they can enjoy the free kids' club. Guests indulge in massages, then grab a bite to eat at the restaurant. Other highlights include an outdoor tennis court, a kids' club, and a garden.

All inclusive

All-inclusive room rates at Grand Mercure Yatsugatake Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

Japanese

At a glance

DONE

Hotel size

    • 250 rooms
    • Arranged over 7 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • No cribs (infant beds)
    • Free children's club
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
DONE

Transfers

    • Free train station pick-up from 8:30 AM to 5:30 PM
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–9:30 AM
  • Restaurant

Traveling with children

  • Free children's club
  • Playground
  • Children's games
  • Toys

What to do

  • Ski passes
  • Hot springs
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Horse riding nearby
  • Kayaking nearby
  • Downhill skiing nearby

Working away

  • Coworking spaces

Services

  • 24-hour front desk
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Ski storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Library
  • Arcade/game room
  • Spa services
  • Outdoor tennis court
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Thin carpet in room

Room amenities

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Slippers
  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.

Dining

Le SENSORIEL - This restaurant serves breakfast and dinner. Open select days.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.
  • Destination fee: JPY 150 per person, per night. This fee does not apply to children under 13 years of age.
  • Club Card: JPY 0 per person, per night
  • Child's Club Card: JPY 0 per night, (up to 5 years old)

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 3800 for adults and JPY 3800 for children

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Cashless transactions are available.
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Additional fees may apply to children for items such as extra bedding and meals.

Also known as

Yatsugatake Royal Hotel Hokuto
Yatsugatake Royal Hotel
Yatsugatake Royal Hokuto
Yatsugatake Royal
Yatsugatake Royal Hotel Japan/Hokuto
Royal Hotel YATSUGATAKE Hokuto
Royal YATSUGATAKE Hokuto
Royal YATSUGATAKE
Royal Hotel YATSUGATAKE
Mercure Yatsugatake & Hokuto
Grand Mercure Yatsugatake Resort Spa
Grand Mercure Yatsugatake Resort & Spa Hotel
Grand Mercure Yatsugatake Resort & Spa Hokuto
Grand Mercure Yatsugatake Resort & Spa Hotel Hokuto

Frequently asked questions

Does Grand Mercure Yatsugatake Resort & Spa offer free cancellation for a full refund?

Yes, Grand Mercure Yatsugatake Resort & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Grand Mercure Yatsugatake Resort & Spa?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Grand Mercure Yatsugatake Resort & Spa?

Yes, there's free self parking. Electric vehicle charging is available.

What are the check-in and check-out times at Grand Mercure Yatsugatake Resort & Spa?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM.

What is there to do at Grand Mercure Yatsugatake Resort & Spa and nearby?

Practice your swing on the tennis courts. Additional recreation onsite includes hot springs. Enjoy amenities like spa services, an arcade, and a garden.

Are there restaurants at or near Grand Mercure Yatsugatake Resort & Spa?

Yes, there's an onsite restaurant.

What's the area around Grand Mercure Yatsugatake Resort & Spa like?

Grand Mercure Yatsugatake Resort & Spa is located on the boardwalk/promenade, a short 15-minute walk from Kaiooizumi Onsen Panoramanoyu.

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Grand Mercure Yatsugatake Resort & Spa Reviews

Reviews

8.4

Very Good

8.4/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Very clean and big room. Excellent facilities and lobby. Friendly staff and very nice to have welcome drink.
Kumiko, 2-night trip

10/10 Exceptional

Great with 3 people
Daniel, 1-night trip

10/10 Exceptional

great performance for the price
Excellent breakfast with so many choices. Nice onsen; maybe a little bit low temperature for me, but I am guessing many non-Japanese will like that.
Philippe, 1-night trip

10/10 Exceptional

So everything are new and clean!
TEPPEI, 1-night trip

4/10 Fair

Marina, 1-night trip

10/10 Exceptional

Jin, 1-night trip

10/10 Exceptional

Yoshimasa, 1-night trip

10/10 Exceptional

shigeki, 2-night trip

10/10 Exceptional

HANSIL, 1-night trip

8/10 Very good

子供の施設は充実していて、口コミ通りでした。 混雑も口コミ通り、チェックイン後のフリードリンクでは列をなしていました。 お酒は少し安っぽく感じてしまいました。 子供連れが多いので、子供が多少騒いでも気兼ねせず過ごせました。
Goto, 1-night trip

8/10 Very good

Youko, 1-night trip

6/10 Good

サービス、ホスピタリティーが無いためオールインクルーシブという点以外では、並のホテル以下である。未就学児のいる家族利用者がメインとなっており、静かにリラックスというイメージではない。 ・混雑状況により食事の時間が変動するが、説明が不明瞭であるため連泊には注意 ・食事の順番待ちシステムはQRを使用するが、理解できていないご老人達へのホテルスタッフの説明、対応の仕方が気持ちの良いものではなかった ・湯上がりのリラックススペースエリア(オレンジ色の壁のある部屋)が、夕食のハンバーガーのオイルミストで充満している。折角の湯上がりにも関わらず、油臭いため利用者が少ない
TATSUYA, 2-night trip

8/10 Very good

Kyohei, 1-night trip

10/10 Exceptional

あまり良くない口コミもあったので、少し心配していましたが、子連れにはとても良いホテルだと感じました。 スタッフも皆さん笑顔で接客してくださり、子供に対しても優しかったです。 子連れ宿泊客のマナーには疑問を感じる点があり、ホテル側も苦労されているだろうなと思いました。 また利用させて頂きます。
HIDETSUGU, 1-night trip

10/10 Exceptional

Shohei, 1-night trip

8/10 Very good

未就学児がいるこ家庭はかなり楽しめるかと。ホテル内の遊び場で毎日2,3時間は遊んでいられる。 ホテル周りに遊ぶところがないのでカップルには微妙。 バイキングは味は美味しいが2日間ともまったく同じメニューだったのが残念。
Ryuichi, 2-night trip

8/10 Very good

YUKIYA, 1-night trip

10/10 Exceptional

子どもと行くにはとても楽しいホテルでした
TASUYA, 1-night trip

10/10 Exceptional

???, 1-night trip

10/10 Exceptional

??, 2-night trip

6/10 Good

Yujen, 2-night trip

8/10 Very good

ブュッフェは少し広過ぎて、取りに行くのが大変。お年寄りは取りに行くのが疲れてしまうと思う。もっと同じメニューを散らばせてもいいと感じる。また子ども向けホテルなのに、幼児食が少ない。離乳食はあったが、もう離乳食を食べない年齢1〜2歳くらいが食べられそうなもの、定番の納豆やゆで野菜などがなぜないのかと疑問に思った。子供を遊ばせるチカは素晴らしいと感じた!暑くても1日過ごせる。ベッドでは子どもが落ちてしまうから、和室を子連れは予約すると思うが、和室の設備が古くて改善してほしい。特にお風呂はトイレと別にすべき。露天風呂に行けない小さな子連れには部屋のお風呂しかない。使いづらすぎる。 子連れ向けと言っても、食べるもの、和室の設備を考えると小学生以上向きだと思う。 電話対応したフロントのスタッフは1回だけじゃなく、何回か話したが複数人ともに感じ悪かった。ホテルの顔なのに残念。設備はwifiがとにかく遅すぎる。改善してほしい。
2-night trip

8/10 Very good

Takayoshi, 2-night trip

6/10 Good

Yohei, 1-night trip

8/10 Very good

1-night trip

General property information

Travelers Say
"My kids (under 6) enjoyed the lobby room play area and the staff were courteous."
Check-In Time
3:00 PM
Check-Out Time
10:30 AM
Star Rating
3.5