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Dear Hotel Madrid

4.0 star property
Boutique hotel with restaurant, connected to a shopping center, near Plaza de España - Princesa

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Photo gallery for Dear Hotel Madrid

Terrace/patio
Staircase
Front of property - evening/night
Seasonal outdoor pool, sun loungers
Seasonal outdoor pool, sun loungers
At Dear Hotel Madrid, immerse yourself in a boutique experience with rooftop views and an international cuisine restaurant. Relax by the poolside bar or swim-up bar, and enjoy WiFi throughout your stay. The hotel's location near Royal Palace of Madrid and Plaza Mayor is just one reason guests rave about this upscale retreat.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Bar
  • Pool
  • Parking available
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Rooftop terrace
  • Breakfast available
  • Seasonal outdoor pool
  • Pool bar
  • Swim-up bar
  • Room service
  • Babysitting
  • Airport shuttle
  • Area shuttle
  • 24-hour front desk

For families (6)

  • Babysitting (surcharge)
  • Private bathroom
  • Television
  • Daily housekeeping
  • Blackout drapes/curtains
  • Elevator
$233 nightly
The total price is $257
May 25 - May 26
Total includes taxes and fees

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Room with Terrace

Deluxe Room with Terrace | Egyptian cotton sheets, premium bedding, down comforters

Deluxe Room with Terrace

Highlights

Soundproofed
Air conditioning
Smart TV
Pillow menu
Egyptian cotton linens
Memory foam bed
Down duvet
Blackout drapes/curtains
  • City view
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, City View (High floor)

Premium Room, City View (High floor) | Egyptian cotton sheets, premium bedding, down comforters

Premium Room, City View (High floor)

Highlights

Soundproofed
Air conditioning
Smart TV
Pillow menu
Egyptian cotton linens
Memory foam bed
Down duvet
Blackout drapes/curtains
  • City view
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Triple Room, Non Smoking, City View

Deluxe Triple Room, Non Smoking, City View | Egyptian cotton sheets, premium bedding, down comforters

Deluxe Triple Room, Non Smoking, City View

Highlights

Soundproofed
Air conditioning
Smart TV
Pillow menu
Egyptian cotton linens
Memory foam bed
Down duvet
Blackout drapes/curtains
  • City view
  • 215 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Luxury Suite, City View (High floor)

Luxury Suite, City View (High floor) | Egyptian cotton sheets, premium bedding, down comforters

Luxury Suite, City View (High floor)

Highlights

Soundproofed
Air conditioning
Smart TV
Pillow menu
Down duvet
Separate bedroom
Memory foam bed
Premium bedding
  • City view
  • 344 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Room, Non Smoking, City View

Egyptian cotton sheets, premium bedding, down comforters

Deluxe Room, Non Smoking, City View

Highlights

Soundproofed
Air conditioning
Smart TV
Pillow menu
Egyptian cotton linens
Memory foam bed
Down duvet
Blackout drapes/curtains
  • City view
  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Room, 2 Bedrooms, Connecting Rooms, City View

Family Room, 2 Bedrooms, Connecting Rooms, City View | Egyptian cotton sheets, premium bedding, down comforters

Family Room, 2 Bedrooms, Connecting Rooms, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Pillow menu
Egyptian cotton linens
Memory foam bed
Down duvet
  • City view
  • 430 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Deluxe Room, Non Smoking, City View

Deluxe Room, Non Smoking, City View | Egyptian cotton sheets, premium bedding, down comforters

Deluxe Room, Non Smoking, City View

Highlights

Soundproofed
Air conditioning
Smart TV
Pillow menu
Egyptian cotton linens
Memory foam bed
Down duvet
Blackout drapes/curtains
  • City view
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

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  • Parking available
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9.4 out of 10, Exceptional, 4,084 reviews
The price is $233
$212 nightly
$233 total
Total includes taxes and fees
Jun 1 - Jun 2
Hotel Riu Plaza España
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About the neighborhood

Map
Gran Via 80, Madrid, 28013

What's nearby

  • Royal Palace of Madrid - 9 min walk - 0.8 km
  • Puerta del Sol - 12 min walk - 1.1 km
  • Plaza Mayor - 13 min walk - 1.2 km
  • Prado Museum - 4 min drive - 2.5 km
  • El Retiro Park - 7 min drive - 4.3 km

Getting around

  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 24 min drive
  • Calanas Station - 6 min drive
  • Madrid Principe Pio Station - 13 min walk
  • Madrid Recoletos Station - 24 min walk
  • Plaza de Espana Station - 1 min walk
  • Santo Domingo Station - 4 min walk
  • Noviciado Station - 5 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪360° Rooftop Bar - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Vips - ‬1 min walk
  • ‪Burger King - ‬1 min walk
  • ‪Taberna Rincón de Reyes - ‬1 min walk

About this property

Dear Hotel Madrid

Dear Hotel Madrid features a rooftop terrace and puts you just steps from Gran Via and Plaza de España - Princesa. The seasonal outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Nice To Meet You, which serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this boutique hotel include a poolside bar, a bar/lounge, and a snack bar/deli. The helpful staff and location get great marks from fellow travelers. The property is just a short walk to public transportation: Plaza de Espana Station is steps away and Santo Domingo Station is 4 minutes.

Languages

English, French, Italian, Portuguese, Spanish

At a glance

DONE

Hotel size

    • 162 rooms
    • Arranged over 14 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 11 PM
    • Contactless check-in available
    • Express check-out available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Guests will receive an email 5 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • Some Premium and Deluxe guestrooms and Luxury Suites are equipped with terraces. Guests must request a room with a terrace in advance (surcharge applies), subject to availability.
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
LOCAL_PARKING

Parking

    • Offsite parking within 328 ft (EUR 36.00 per day); discounts available
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Offsite

    • Area shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7:30 AM–11:00 AM on weekdays and 8:00 AM–noon on weekends
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Swim-up bar
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Babysitting (surcharge)
  • Children's menu

What to do

  • Segway rentals/tours nearby

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2015
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Seasonal outdoor pool
  • At least 80% of food locally-sourced
  • Local culture & ecosystem education
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Hardwood flooring in room

Room amenities

Be entertained

  • IPod docking station
  • 32-inch Smart TV
  • Satellite TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Memory foam mattress

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Energy-saving switches
  • LED light bulbs
  • Recycling

Special features

Dining

Nice To Meet You - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 23 per person
  • Airport shuttle service is offered for an extra charge of EUR 30 per vehicle (one-way, maximum occupancy 4)
  • Area shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge
  • Cribs/infant beds are available for EUR 20.0 per day
  • Rollaway beds are available for EUR 70.00 per night

Parking

  • Parking is available nearby and costs EUR 36.00 per day (328 ft away)

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from June to September

Policies

This property uses a grey water recycling system and eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property has a rooftop plunge pool, open seasonally. This pool is not suitable for swimming.

Also known as

Dear Hotel Madrid
Dear Hotel
Dear Madrid
Dear Hotel Madrid Hotel
Dear Hotel Madrid Madrid
Dear Hotel Madrid Hotel Madrid

Frequently asked questions

Does Dear Hotel Madrid offer free cancellation for a full refund?

Yes, Dear Hotel Madrid does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Dear Hotel Madrid?

Yes, there's a seasonal outdoor pool.

Are pets allowed at Dear Hotel Madrid?

Sorry, pets aren't allowed.

Is parking offered on site at Dear Hotel Madrid?

No, unfortunately, but there's discounted parking nearby.

Is airport shuttle service offered by Dear Hotel Madrid?

Yes, an airport shuttle is available. The charge is EUR 30 per vehicle one-way.

What are the check-in and check-out times at Dear Hotel Madrid?

Check-in start time: 3 PM; Check-in end time: 11 PM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.

What is there to do at Dear Hotel Madrid and nearby?

Dear Hotel Madrid has a seasonal outdoor pool.

Are there restaurants at or near Dear Hotel Madrid?

Yes, Nice To Meet You offers international cuisine.

What's the area around Dear Hotel Madrid like?

Dear Hotel Madrid is in Madrid Centro, a short 1-minute walk from Plaza de Espana Station and 12 minutes' walk from Puerta del Sol. Travelers say that the hotel is in a great location.

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Dear Hotel Madrid Reviews

Reviews

9.0

Wonderful

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Popular mentions

Location
Room
Service staff
View
Breakfast
Restaurant
Rooftops
Rooftop bar
Cities
Bed

What guests liked

  • Breakfast was delicious and offered a variety of options, including a menu and buffet items. (9 reviews)
  • The property staff provided excellent recommendations for dining options in the area. (3 reviews)
From real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Great service. Great staff.
CARLOS, 1-night trip

8/10 Very good

Good hotel
Mingwei, 1-night trip

10/10 Exceptional

Amazing Hotel

Amazing hotel in a perfect location. Great value Spotlessly clean
Jayne, 3-night trip

6/10 Good

I used to love staying at this hotel during my early years working in Madrid, shortly after it first opened. However, I stopped coming because both the staff and the overall atmosphere felt cold and unwelcoming. This time, I decided to give it another chance and booked a suite only to be reminded why I won’t be returning.
Jose, 3-night trip

10/10 Exceptional

Excellent location. Everything walking distance. Wonderful breakfast/rooftop. Rooms are lovely and modern.
Jessica, 3-night trip

10/10 Exceptional

Lovely hotel with good access to tourist places. Excellent breakfast and very comfortable bed
Caroline, 4-night trip

10/10 Exceptional

Great location and hotel was really nice
Beatriz, 2-night trip

10/10 Exceptional

Great hotel and location!
Rosa, 4-night trip

10/10 Exceptional

The hotel is right at the heart of Granvia..felt like I’m in time square coz we came in right in time of their Christmas celebration where they lighted up the streets of the city. The hotel itself is 5 star quality, the rooms are well decorated, bed and bedding’s are nice and neat, bathroom is clean and fancy. Breakfast was included in our stay and it was worth it. All the staff are nice and courteous and accommodating. Will definitely come back to stay here on our next trip..will recommend to friends as well.
Dinah, 3-night trip

10/10 Exceptional

Nice hotel in Madrid with lots of charm
Jens, 4-night trip

10/10 Exceptional

Third year staying at this hotel and will repeat without a doubt
ARTEMIO, 2-night trip

10/10 Exceptional

The central location to the metro (right out the front) and the dining/drinks options with the restaurant and roof top bar, made the stay here easily enjoyable as well as the friendly staff
Jeremy, 3-night trip

10/10 Exceptional

We highly recommend this hotel. Centrally located. Great for walking. Friendly Staff and very clean.
Christine, 3-night trip

10/10 Exceptional

Great location for tourists! The hotel was extremely clean, and had a great rooftop!
Emily, 3-night trip

10/10 Exceptional

This hotel was AMAZINGGG
sara, 1-night trip

10/10 Exceptional

Great location
Rochelle, 2-night trip

10/10 Exceptional

Great location.
Timothy, 3-night trip

10/10 Exceptional

Great place, great location, great rooms, great service. Highly recommend this hotel
Steve, 1-night trip

10/10 Exceptional

Great Location!
Josué, 3-night trip

10/10 Exceptional

Hotel was very clean and in a great location. Staff was friendly and rooftop pool was excellent

10/10 Exceptional

Pleasant and relaxing for couples

Amazing services and stay for first time in Madrid
Sultan, 4-night trip

10/10 Exceptional

Good stay overall. Parking was difficult and off site and no where to leave luggage. Otherwise once inside, very comfortable
Jennifer, 3-night trip

8/10 Very good

Would give it 5 stars but the bathroom door stuck (had to slam to close) and there was an odd smell in the bathroom when we first arrived.
Melanie, 2-night trip

8/10 Very good

Nice hotel and amazing staff!

Nice hotel and amazing staff on one of the busiest main roads in Madrid.
Daniel, 2-night trip

10/10 Exceptional

Loved everything about the place. The staff couldn't do enough for you. Rooms very clean. All the mains sights of Madrid were close by. Roof top plunge pool great after a day of sightseeing.
Nadine, 4-night trip