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ibis Mackay

4.0 star property
Mackay hotel with outdoor pool and restaurant

Choose dates to view prices

your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for ibis Mackay

Exterior view of ibis Hotel showcasing modern architecture, outdoor seating area, and lush greenery. | ibis Mackay
Reception desk with a modern design, featuring a wooden counter and a digital display board. A guest checks in, and a red armchair is available for seating. | ibis Mackay
Exterior view of Lidos Hotel, featuring a modern design with a prominent entrance and a covered walkway. | ibis Mackay
Sophisticated wine cellar with neatly arranged bottles and glasses, ideal for a luxurious evening. | ibis Mackay
Sunlight glistens on the deep blue pool waters, reflecting off the modern facade of the contemporary hotel. | ibis Mackay

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Non-smoking
  • Pool
  • Gym
  • Connecting rooms available
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • 24-hour room service
  • Coffee shop/cafe
  • 24-hour business center
  • Business center
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
Feel at home
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
  • Terrace
The current price is $83
includes taxes & fees
$76 per night
Feb 22 - Feb 23

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
LED TV
Blackout drapes/curtains
Premium bedding
Private bathroom
  • 187 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed

Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
LED TV
Blackout drapes/curtains
Premium bedding
Private bathroom
  • 187 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible (Accessible)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 Queen Bed, Accessible (Accessible)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
LED TV
Blackout drapes/curtains
Premium bedding
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
LED TV
Blackout drapes/curtains
Premium bedding
Private bathroom
  • 187 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Twin Beds

Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Premium bedding
Blackout drapes/curtains
  • 187 sq ft
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Outdoor pool, open 7:00 AM to 7:00 PM, sun loungers

The Marco Polo

Pool
Free parking
Free WiFi
Air conditioning
8.6 out of 10, Excellent, (618)
The price is $80
includes taxes & fees
$73 per night
Feb 7 - Feb 8
The Marco Polo
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About the neighborhood

Map
Christensen Crescent, Mackay Airport, South Mackay, QLD, 4740

What's nearby

  • Harrup Park - 5 min drive
  • Mackay Enertainment and Convention Centre - 7 min drive
  • Caneland Central - 7 min drive
  • Mackay Base Hospital - 7 min drive
  • Bluewater Lagoon - 7 min drive

Getting around

  • Mackay, QLD (MKY) - 3 min drive
  • Mackay Station - 4 min drive
  • Nabilla Station - 21 min drive
  • Mapalo Station - 22 min drive

Restaurants

  • ‪McDonald's - ‬7 min drive
  • ‪McDonald's - ‬7 min drive
  • ‪KFC - ‬5 min drive
  • ‪Burger Urge - ‬7 min drive
  • ‪Shamrock Hotel - ‬5 min drive

About this property

ibis Mackay

Enjoy your visit to Mackay with a stay at ibis Mackay. After visiting the fitness center for a workout, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Other features include an outdoor pool, a snack bar/deli, and a terrace. Fellow travelers like the helpful staff and airport proximity.

Languages

English

At a glance

DONE

Hotel size

    • 152 rooms
    • Arranged over 7 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 10 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • The property charges 1.4 percent for credit card payments
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
    • Height restrictions apply for onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children's menu

What to do

  • Pool table

Working away

  • 24-hour business center
  • Meeting room

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 2015
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • An outdoor pool
  • Vegan dining options
  • Vegetarian dining options
  • Annual offsets purchased for at least 10% of carbon footprint
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant

Room amenities

Be entertained

  • LED television
  • Cable TV channels
  • Pay movies

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Alarm clock
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only

Special features

Dining

TurBARlence - This pub specializes in Modern European cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately AUD 11 to 25 for adults, and AUD 11 to 25 for children
  • Late check-out can be arranged for an extra charge of AUD 60 (subject to availability)
  • Credit card charges are subject to an extra charge of 1.4 percent

Parking

  • Parking height restrictions apply

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Also known as

ibis Mackay Hotel
ibis Mackay
ibis Mackay Hotel
ibis Mackay South Mackay
ibis Mackay Hotel South Mackay

Frequently asked questions

Does ibis Mackay offer free cancellation for a full refund?

Yes, ibis Mackay does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at ibis Mackay?

Yes, there's an outdoor pool.

Are pets allowed at ibis Mackay?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at ibis Mackay?

Yes, there's free self parking.

What are the check-in and check-out times at ibis Mackay?

Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is 10 AM. Late check-out is available for a charge of AUD 60 (subject to availability). Contactless check-in and check-out are available.

What is there to do at ibis Mackay and nearby?

Ibis Mackay has an outdoor pool and a fitness center, as well as a garden.

Are there restaurants at or near ibis Mackay?

Yes, TurBARlence offers alfresco dining and Modern European cuisine.

Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Good

The room was good. Check in service was good. Service at the restaurant was terrible. We ended up leaving before ordering. The parking was also difficult as the boom gate is operated by the air port.
Kayla, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Close to airport
Located next to airport so very convenient. Room was clean & tidy. Bed was super comfy. Lovely shower. Only negative was we called to ask about room service and were told the menu would be available via the hotel compendium QR code on the tv. Compendium states to view pages 13-17 but only goes to page 13 with no menu. Thus, we did not order any food this time. We have previously had meals at the hotel and they have always been very good.
Louise, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Shane, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Smaller but modern and comfortable and very clean room. Quiet. Steps away from airport terminal. Tasty food at restaurant and they kindly allowed me to check in early and check out late
Reuben, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Below average
Bed was uncomfortable. Shower is too small. Not worth it, unless you dont have transport from the airport to stay somewhere else.
Bret, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

Tanielle, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Comfy bed, wonderful sleep
Bed was super comfortable, room was dark, service was great. Would stay again .
Kiri, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Michael, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Only there for one night but loved it nice room had a great meal and beer what more do you want
Greg, 1-night business trip
Verified Wotif guest review

8/10 Very Good

RICHARD, 1-night trip
Verified Wotif guest review

10/10 Exceptional

Thankyou for our awesome stay ,your team was amazing with your hospitality and our meals where done to Perfection.
Vanessa, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Good
Rajit, 1-night trip
Verified Expedia guest review

8/10 Very Good

I highly recommend this hotel. The room is very clean and comfy. Wonderful!
Rachelle Jean Marie, 2-night romance trip
Verified Wotif guest review

10/10 Exceptional

Stopped here for an overnighter and it was great.
Cassandra, 1-night romance trip
Verified Lastminute guest review

10/10 Exceptional

Good location to catch early flight.
Quick stay to catch early flight. Convenient .
Marie, 1-night trip
Verified Hotels.com guest review

6/10 Good

Poor bar service staff Overpriced meals
Greg, 6-night trip with friends
Verified Wotif guest review

10/10 Exceptional

Clean and functional
Gary, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Mike, 2-night trip
Verified Wotif guest review

10/10 Exceptional

Great food
Timothy, 1-night romance trip
Verified Wotif guest review

10/10 Exceptional

Great for overnight for flight
Sung, 1-night family trip
Verified Expedia guest review

4/10 Fair

Wendy, 1-night trip
Verified Wotif guest review

10/10 Exceptional

Maria, 1-night trip with friends
Verified Hotels.com guest review

6/10 Good

Location at airport , away from everything
Harry, 2-night trip
Verified Expedia guest review

10/10 Exceptional

flora, 1-night trip
Verified Expedia guest review

4/10 Fair

Choi Mei, 1-night trip
Verified Expedia guest review