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Carlton Plaza Poços de Caldas

3.5 star property
Family-friendly hotel in Poços de Caldas with 2 restaurants and outdoor pool

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Photo gallery for Carlton Plaza Poços de Caldas

Front of property
Interior entrance
Buffet
Game room
Outdoor pool, sun loungers
In Região Urbana Homogênea IX, Carlton Plaza Poços de Caldas offers a fun retreat for the whole family. Enjoy free full breakfast and regional cuisine at one of the two on-site restaurants. With an outdoor pool, playground, arcade/game room and sauna or steam room you're sure to find some rest and relaxation.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Free breakfast
  • Pool
  • Gym
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Outdoor pool
  • Fitness center
  • Sauna
  • Steam room
  • Self parking
  • Pool bar
  • Room service
  • Business center
  • 24-hour front desk
  • Arcade/game room

For families (6)

  • Children stay free
  • Playground on site
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
$43 nightly
The total price is $46
Sep 14 - Sep 15
Total includes taxes and fees

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Room (Suite)

View from room

Room (Suite)

9.8 out of 10
Exceptional
(8 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
Private bathroom
  • 398 sq ft
  • Sleeps 4
  • 2 Twin Beds OR 1 Double Bed

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | 1 bedroom, hypo-allergenic bedding, minibar, blackout drapes

Deluxe Double or Twin Room

9.0 out of 10
Wonderful
(54 reviews)

Highlights

Soundproofed
Air conditioning
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 183 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

View all photos for Deluxe Triple Room

1 bedroom, hypo-allergenic bedding, minibar, blackout drapes

Deluxe Triple Room

9.4 out of 10
Exceptional
(18 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
Private bathroom
  • 183 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

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About the neighborhood

Map
R. Junqueiras, 601 - Centro, Poços de Caldas, MG, 37701-033

What's nearby

  • Thermas Antonio Carlos - 2 min walk - 0.2 km
  • Macacos Fountain - 3 min walk - 0.3 km
  • Pedro Sanches Square - 5 min walk - 0.5 km
  • Poços de Caldas Cable Car - 6 min walk - 0.6 km
  • Walter World Theme Park - 5 min drive - 3.6 km

Restaurants

  • ‪Sete Quedas Leiteria & Café - ‬5 min walk
  • ‪Porcaria & Choperia - ‬5 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Subway - ‬5 min walk
  • ‪Chy - ‬1 min walk

About this property

Carlton Plaza Poços de Caldas

Carlton Plaza Poços de Caldas is a great choice for a stay in Poços de Caldas. After visiting the fitness center for a workout, you can grab a bite to eat at one of the 2 restaurants or unwind with a drink at the bar/lounge. An outdoor pool, a poolside bar, and a sauna are other highlights. Fellow travelers love the helpful staff.

Languages

English, Portuguese, Spanish

At a glance

DONE

Hotel size

    • 120 rooms
    • Arranged over 12 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 3 children (5 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • Parents must have child's birth certificate and photo ID*
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (BRL 40 per day)
    • Wheelchair-accessible parking on site
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Free full breakfast each morning 6:30 AM–10 AM
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Playground

What to do

  • Pool table

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 1994
  • Safe-deposit box at front desk
  • Fitness center
  • An outdoor pool
  • Arcade/game room
  • Sauna
  • Steam room
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Grab bar in shower
  • Roll-in shower

Room amenities

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping

Special features

Dining

Onsite venue - This restaurant specializes in Regional cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Onsite venue #2 - This restaurant specializes in Regional cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Children & extra beds

  • Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Parking

  • Self parking costs BRL 40 per day

Policies

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cashless transactions are available.

Also known as

Carlton Plaza Hotel Pocos de Caldas
Carlton Plaza Hotel
Carlton Plaza Pocos de Caldas
Carlton Plaza Pocos De Caldas
Carlton Plaza Poços de Caldas Hotel
Carlton Plaza Poços de Caldas Poços de Caldas
Carlton Plaza Poços de Caldas Hotel Poços de Caldas

Frequently asked questions

Does Carlton Plaza Poços de Caldas offer free cancellation for a full refund?

Yes, Carlton Plaza Poços de Caldas does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Carlton Plaza Poços de Caldas?

Yes, there's an outdoor pool.

Are pets allowed at Carlton Plaza Poços de Caldas?

Sorry, pets aren't allowed.

Is parking offered on site at Carlton Plaza Poços de Caldas?

Yes. Self parking costs BRL 40 per day.

What are the check-in and check-out times at Carlton Plaza Poços de Caldas?

Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is noon.

Is there an onsite casino at Carlton Plaza Poços de Caldas?

No, this hotel doesn't have a casino, but Palace Casino (6-min walk) is nearby.

What is there to do at Carlton Plaza Poços de Caldas and nearby?

Carlton Plaza Poços de Caldas has an outdoor pool and a sauna, as well as a steam room and an arcade.

Are there restaurants at or near Carlton Plaza Poços de Caldas?

Yes, there are 2 onsite restaurants, featuring Regional cuisine.

What's the area around Carlton Plaza Poços de Caldas like?

Carlton Plaza Poços de Caldas is a short 3-minute walk from Thermas Antonio Carlos and 5 minutes' walk from Pedro Sanches Square.

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Carlton Plaza Poços de Caldas Reviews

Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

This property is safe, neat and clean. The staff is very professional and kind. I have stayed at this hotel 5 times and it does not dissapoint.
Michel, 3-night trip

10/10 Excellent

Very clean, friendly staff and located in a very walkable neighborhood. The breakfast was excellent!!
Cleide, 2-night trip

10/10 Excellent

Excellent location. Kind staff. Well maintained.
Michel, 1-night trip

10/10 Excellent

Excellent.
Michel, 1-night trip

10/10 Excellent

Beautiful hotel downtown Poços de Caldas

Nice hotel downtown Poços de Caldas Very comfortable beds . Room is very spacious . The breakfast is really good . So many good stuff . The stuff is very nice and always try to help.
Sonia, 4-night trip

10/10 Excellent

Nothing to declare
ANTONIO FLORENCIO DA, 3-night trip

10/10 Excellent

Tudo ok
Regis, 1-night trip

10/10 Excellent

Alberto Leonardo, 3-night trip

8/10 Good

Eliane, 4-night trip

10/10 Excellent

FELIX GALILEU, 1-night trip

10/10 Excellent

Francisco, 1-night trip

8/10 Good

Estacionamento cobrado à parte. Pensava que estava incluído. Muito barulho após 22h e antes das 8h, não por culpa do hotel mas dos maus modos de hóspedes em grupos numerosos.
1-night trip

8/10 Good

Vicente Duarte, 2-night trip

8/10 Good

Realmente, muito bom.

Atendimento impecável. A recepção, o pessoal da portaria e os que guardam o carro foram maravilhosos. Quartos bons . Café da manhã bom (não é ótimo) embora, a cordialidade, educação, gentileza dos funcionários do Café da manhã, foi um diferencial. Mesmo com o horário já terminando, fizeram ainda uma salada de frutas para minha esposa.
Adalberto, 1-night trip

10/10 Excellent

Luciana, 2-night trip

10/10 Excellent

Café da manhã

Café da manhã melhor de Poços de Caldas
Claudia, 1-night trip

6/10 Okay

2-night trip

10/10 Excellent

Taisa M S, 1-night trip

10/10 Excellent

Eliane, 2-night trip

10/10 Excellent

Foi incrível.
PAULO VICTOR, 3-night trip

10/10 Excellent

Experiência muito agradável

Gostei muito! Excelente atendimento.
JORLANDO, 3-night trip

10/10 Excellent

Jose, 1-night trip

10/10 Excellent

Perfeito

Depois de ODIAR o hotel Euro Suítes , fui obrigada a achar um hotel em cima da hora Graças Deus , tinha vaga no Carlton Amei tudo !!!
ariadne a, 4-night trip

4/10 Poor

ESTRESSANTE !!

Check-in confuso, desconectado, estressante !! Lançamentos indevidos de consumo no restaurante: Lançaram 2 jantares no dia 30/04/2025, sendo que chegamos na tarde do dia 01/05/25 !! Na noite do dia 01/05/2025, lançaram mais 2 jantares, após assinatura da comanda, sendo que, foram consumidos lanches e bebidas que foram e pagos na mesma noite !! Lançaram diárias de estacionamento de 2 automóveis, sendo que estávamos com apenas 1. Estes lançamentos indevidos foram estornados após diversas conversas com recepcionistas e gerência, mas foi uma péssima experiência ter que ficar diariamente monitorando os lançamentos. Quando nos hospedamos em um Hotel é para ter tranquilidade e lazer, sem preocupações desta natureza.. Como ponto positivo, os quartos (triplos) eram de bom tamanho e limpos. Editado por Marques
3-night trip

10/10 Excellent

Eliane, 3-night trip

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