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The Old Custom House

4.0 star property
Padstow inn with restaurant and bar/lounge

Choose dates to view prices

Photo gallery for The Old Custom House

Desk, iron/ironing board, free WiFi, bed sheets
Superior Double Room | Desk, iron/ironing board, free WiFi, bed sheets
Terrace/patio
Property entrance
Coffee shop
Perched by the sea, The Old Custom House offers a charming upscale retreat. Indulge in fresh seafood at the on-site restaurant, unwind with a drink at the bar or grab a coffee from the cafe. With helpful staff and smoke-free premises, this inn is perfect for those seeking relaxation.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Non-smoking
  • Free WiFi
  • Restaurant

Main amenities (6)

  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Coffee shop/cafe
  • Hair salon
  • Limited hour front desk

Feel at home (6)

  • Private bathroom
  • Television
  • Daily housekeeping
  • Coffee/tea maker
  • Bathtub or shower
  • Hair dryer
$190 nightly
The total price is $228
Sep 14 - Sep 15
Total with taxes and fees

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Twin Beds, Non Smoking

Highlights

Heating
Flat-screen TV
Hair dryer
Designer toiletries
Private bathroom
Coffee/tea maker
Electric kettle
Iron/ironing board
  • 172 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Sea View

Desk, iron/ironing board, free WiFi, bed sheets

Double Room, Sea View

8.8 out of 10
Excellent
(10 reviews)

Highlights

Heating
Flat-screen TV
Hair dryer
Designer toiletries
Private bathroom
Coffee/tea maker
Electric kettle
Iron/ironing board
  • 192 sq ft
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room

Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Double Room

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Heating
Flat-screen TV
Hair dryer
Designer toiletries
Private bathroom
Coffee/tea maker
Electric kettle
Iron/ironing board
  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Sea View

Desk, iron/ironing board, free WiFi, bed sheets

Twin Room, Sea View

8.0 out of 10
Very good
(3 reviews)

Highlights

Heating
Flat-screen TV
Hair dryer
Designer toiletries
Private bathroom
Coffee/tea maker
Electric kettle
Iron/ironing board
  • 192 sq ft
  • Sea view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed | Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room, 1 Double Bed

8.8 out of 10
Excellent
(8 reviews)

Highlights

Heating
Flat-screen TV
Hair dryer
Designer toiletries
Private bathroom
Coffee/tea maker
Electric kettle
Iron/ironing board
  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Harbour Hotel Padstow

  • Pet friendly
  • Parking available
  • Free WiFi
  • Restaurant
8.8 out of 10, Excellent, 809 reviews
$205 nightly
The price is $247
Aug 31 - Sep 1
Total with taxes and fees
Harbour Hotel Padstow
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About the neighborhood

Map
South Quay, Padstow, England, PL28 8BL

What's nearby

  • Padstow Harbour - 2 min walk - 0.2 km
  • Trevone Bay Beach - 4 min drive - 3.8 km
  • Harlyn Bay Beach - 6 min drive - 5.2 km
  • Harbour Cove Beach - 12 min drive - 2.5 km
  • Polzeath Beach - 14 min drive - 6.7 km

Getting around

  • Newquay (NQY-Newquay Cornwall) - 21 min drive
  • St Columb Road Station - 17 min drive
  • Quintrell Downs Station - 22 min drive
  • Roche Station - 27 min drive

Restaurants

  • ‪The Mariners - ‬17 min walk
  • ‪Cherry Trees Coffee House - ‬1 min walk
  • Fee's Food
  • ‪Stein's Fish & Chips - ‬3 min walk
  • ‪Greens Of Padstow - ‬4 min walk

About this property

The Old Custom House

Enjoy your visit to Padstow with a stay at The Old Custom House. Guests looking for a bite to eat can check out The Old Custom House, which serves seafood and is open for lunch and dinner. Fellow travelers love the helpful staff and location.

Languages

English

At a glance

DONE

Hotel size

    • 22 rooms
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: 9:00 PM
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • The front desk is open daily from 7:30 AM - 9:00 PM
    • Front desk staffed during limited hours
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Offsite parking within 499 ft (GBP 8.80 per night)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop

What to do

  • Beach nearby

Services

  • Front desk (limited hours)
  • Hair salon

Accessibility

  • Upper floors accessible by stairs only

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping

Special features

Dining

The Old Custom House - This restaurant specializes in seafood and serves lunch and dinner. Reservations are required.

Fees & policies

Renovations and closures

The following facilities are closed on Christmas Day:
  • Bar/lounge
  • Dining venue(s)

Parking

  • Parking is available nearby and costs GBP 8.80 per night (499 ft away)

Policies

Noise-free guestrooms cannot be guaranteed.
This property does not have elevators.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Also known as

Old Custom House Inn Padstow
Old Custom House Inn
Old Custom House Padstow
Old Custom House
The Old Custom House Inn
The Old Custom House Padstow
The Old Custom House Inn Padstow

Frequently asked questions

Does The Old Custom House offer free cancellation for a full refund?

Yes, The Old Custom House does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at The Old Custom House?

Sorry, pets aren't allowed, but service animals are welcome.

What are the check-in and check-out times at The Old Custom House?

Check-in start time: 4:00 PM; Check-in end time: 9:00 PM. Check-out time is 11:00 AM.

Are there restaurants at or near The Old Custom House?

Yes, The Old Custom House offers seafood.

What's the area around The Old Custom House like?

The Old Custom House is a short 1-minute walk from Padstow Harbour and 3 minutes' walk from Cornwall Area of Outstanding Natural Beauty. Travelers love the inn's prime location.

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The Old Custom House Reviews

Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Popular mentions

Service staff
Room
Location
Breakfast
Food
Port
View
Bar
Towns
Pub

What guests liked

  • Breakfast was consistently praised for its excellent choice, quality, and delicious food. (23 reviews)
  • Parking was convenient and affordable, with options available nearby, including a 24-hour car park just a minute's walk away. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

We stayed in a lovely room above the pub overlooking the harbour. The room was spacious and we liked being right in the heart of the town. It can be noisy though with music from nearby pubs so expect that to go on until 11ish. The staff are all very helpful and the pub itself is lovely. Parking is tricky, we were lucky to find a spot nearby but we did have to pay.
Katie, 1-night trip

10/10 Excellent

Nice stay

Very good - comfortable room and excellent breakfast
Julie, 1-night trip

10/10 Excellent

Great place to stay for the weekend
Alexandra, 2-night trip

10/10 Excellent

Old, quaint and charming. Good food, nice rooms, quiet and clean. Highly recommend this place.
Melville, 1-night trip

8/10 Good

Lovely for a night away, all you need in one place, room, food, bar!
Kerry, 1-night trip

10/10 Excellent

Had an amazing stay, for one night, had a steak in the restaurant cooked to perfection the staff were amazing breakfast was amazing, from my phone call in the morning to check out the following morning absolutely five star.
Karon, 1-night trip

10/10 Excellent

A Cornish gem

Brilliant location, welcoming and friendly staff, delicious food, lovely room.
Carly, 1-night trip

10/10 Excellent

Great place for a lovely short break
Mr, 2-night trip

8/10 Good

Room was amazing (rm14) and we would request again. Housekeeping and reception staff were very pleasant and friendly. However the breakfast service could be improved as 4 guests were served before us on first day and we had to ask to be served. On our second day we weren’t even asked for our breakfast order.
Mike, 2-night trip

10/10 Excellent

Hotel was lovely with great views of the harbour. Great breakfast and friendly staff.
Ruth, 3-night trip

10/10 Excellent

Great pub right on the harbour.
Martin, 2-night trip

10/10 Excellent

Very nice and comfortable room, easy check-in, breakfast was very nice and the restaurant served great food.
2-night trip

10/10 Excellent

A long and twisty stairs
Peter, 3-night trip

10/10 Excellent

Beautiful view from our window onto the harbour Room was big and tastefully decorated and furnished Friendly staff at check in Very tasty breakfast
Lynda, 1-night trip

10/10 Excellent

Excellent stay at the Old Custom House over Easter weekend. We were able to get into our room early and were pleased with how nicely decorated and well equipped the room was. We also had a lovely view from the two windows over the very pretty harbour. The bed was very comfortable and although quite small, the room was full of character. Staff were friendly and welcoming at the hotel and the lady doing breakfast both mornings we were there was delightful. Breakfast was included in our room rate and was very good.
Heather, 2-night trip

6/10 Okay

Great location
Jane, 1-night trip

8/10 Good

Great location
Peter, 1-night trip

10/10 Excellent

Excellent location. Rooms very good. Great breakfast. Would recommend
chris, 1-night trip

10/10 Excellent

Execellent location and room (with a fantastic view of the harbour), and the staff is really friendly.
Natasha, 1-night trip

8/10 Good

Lovely place to be based to explore padstow from and the breakfast was very good
Lyndsey, 1-night trip

10/10 Excellent

Lovely location, great to wake up to.
Callum, 2-night trip

10/10 Excellent

Lovely hotel with fabulous staff, helpful and very friendly . Hotel is in a great location. Meals are very good, breakfast was set out nice, good choice. We would come here again.
Paul, 1-night trip

8/10 Good

Very nice hotel
CRISTINA, 1-night trip

8/10 Good

Lovely views across the harbour
Daniel, 1-night trip

10/10 Excellent

Clean room, friendly staff and a very nice pub attached to the hotel.
Elisabeth, 3-night trip