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SureStay Hotel by Best Western Ottawa

2.5 star property
Hotel in Ottawa

Choose dates to view prices

Photo gallery for SureStay Hotel by Best Western Ottawa

Lobby - SureStay Hotel by Best Western Ottawa (Ottawa)
Lobby - SureStay Hotel by Best Western Ottawa (Ottawa)
Indoor pool - SureStay Hotel by Best Western Ottawa (Ottawa)
Indoor pool - SureStay Hotel by Best Western Ottawa (Ottawa)
Business center - SureStay Hotel by Best Western Ottawa (Ottawa)
Located in Ottawa, SureStay Hotel by Best Western offers a warm welcome with continental breakfast and an indoor pool. Connect to WiFi, take advantage of the business center, and enjoy free self parking. The helpful staff has left a lasting impression on previous guests.

Reviews

7.6 out of 10
Good

Popular amenities

  • Free parking
  • Free WiFi
  • Connecting rooms available
  • Air conditioning

Main amenities (5)

  • Weekly housekeeping
  • Business center
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe

For families (6)

  • Children stay free
  • Cribs/infant beds (surcharge)
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
$71 nightly
The total price is $86
Dec 27 - Dec 28
Total with taxes and fees

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

In-room safe, iron/ironing board, cribs/infant beds, rollaway beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Private bathroom
Shower/tub combination
Hair dryer
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Private bathroom
Shower/tub combination
Hair dryer
Microwave
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub (with Sofabed)

In-room safe, iron/ironing board, cribs/infant beds, rollaway beds

Standard Room, 1 King Bed, Accessible, Bathtub (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Private bathroom
Shower/tub combination
Hair dryer
Microwave
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Private bathroom
Shower/tub combination
Hair dryer
Microwave
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Private bathroom
Shower/tub combination
Hair dryer
Microwave
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Private bathroom
Shower/tub combination
Hair dryer
Microwave
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Private bathroom
Shower/tub combination
Hair dryer
Microwave
  • Sleeps 4
  • 2 Queen Beds

1 King Bed, Non-Smoking, Work Desk, Refrigerator, Wi-Fi

  • Sleeps 2

Accessible-1 King, Mobility Accessible, Bathtub, Non-Smoking

  • Sleeps 2

1 King Bed, Non-Smoking, Sofabed, Microwave And Refrigerator, Wi-Fi

  • Sleeps 4

2 Queen Beds, Non-Smoking, Microwave And Refrigerator, Work Desk, Wi-Fi

  • Sleeps 4

Mobility Accessible King Room with Bathtub and Sofabed

  • Sleeps 4

1 King 1 Queen, Non-Smoking, Microwave And Refrigerator, Wi-Fi

  • Sleeps 4

Accessible-2 Queen, Mobility Accessible, Bathtub, Non-Smoking

  • Sleeps 4

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About the neighborhood

Map
212 E 23rd Street, Ottawa, KS, 66067

What's nearby

  • Prairie Spirit Trail State Park - 5 min walk - 0.4 km
  • Teen Park - 19 min walk - 1.7 km
  • Ransom Memorial Gift Shop - 2 min drive - 2.2 km
  • Kanza Park - 2 min drive - 2.2 km
  • University of Kansas - 29 min drive - 52.5 km

Getting around

  • Kansas City International Airport (MCI) - 69 min drive

Restaurants

  • ‪Love's Travel Stop - ‬15 min walk
  • ‪Smoked Creations BBQ - ‬6 min drive
  • ‪McDonald's - ‬4 min walk
  • ‪Dairy Queen - ‬2 min drive
  • ‪Sonic Drive-In - ‬2 min drive

About this property

SureStay Hotel by Best Western Ottawa

SureStay Hotel by Best Western Ottawa is a great choice for a stay in Ottawa. Free perks include WiFi, self parking, and continental breakfast daily between 6:00 AM and 9:30 AM. Fellow travelers like the helpful staff and overall property condition.

At a glance

DONE

Hotel size

    • 52 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is 11 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed (2 total, up to 80 lbs per pet)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking and van parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 6:00 AM–9:30 AM

Traveling with children

  • Children stay free (see details)

Working away

  • Business center

Services

  • 24-hour front desk

Facilities

  • Safe-deposit box at front desk

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible van parking
  • Wheelchair-accessible pool
  • Upper floors accessible by stairs only
  • Stair-free path to entrance

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Crib/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Weekly housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge of USD 25.00 (subject to availability)
  • Late check-out can be arranged for an extra charge of USD 25.00 (subject to availability)
  • There is an administrative fee of USD 1.00 per night

Children & extra beds

  • Cribs/infant beds are available for USD 5.0 per night
  • Rollaway beds are available for USD 12.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 25.00 per pet, per day

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Also known as

Best Western Ottawa
SureStay Ottawa
Ottawa Best Western
SureStay Best Western
SureStay Hotel Ottawa Best Western
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SureStay Hotel Best Western Ottawa
SureStay Best Western Ottawa
SureStay Hotel Ottawa by Best Western
SureStay Hotel Ottawa
Best Western Ottawa Inn
Surestay By Best Ottawa Ottawa
SureStay Hotel by Best Western Ottawa Hotel
SureStay Hotel by Best Western Ottawa Ottawa
SureStay Hotel by Best Western Ottawa Hotel Ottawa

Frequently asked questions

Are pets allowed at SureStay Hotel by Best Western Ottawa?

Yes, pets are welcome, with a limit of 2 total and maximum weight of 80 lbs per pet. There's a charge of USD 25.00 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at SureStay Hotel by Best Western Ottawa?

Yes, there's free self parking.

What are the check-in and check-out times at SureStay Hotel by Best Western Ottawa?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM. There's a charge of USD 25.00 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of USD 25.00 (subject to availability). Express check-out is available.

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Reviews

SureStay Hotel by Best Western Ottawa Reviews

7.6

Good

7.8

Cleanliness

8.2

Location

8.4

Staff & service

7.4

Eco-friendliness

7.4

Property conditions & facilities

Popular mentions

Room
Service staff
Bed
Breakfast
Toilet
Food
Elevator
Water
Internet
Location

Reviews

10/10 Exceptional

Friendly staff, clean facilities.
Darla, 1-night trip

10/10 Exceptional

Room was very clean, love the waffle maker
Brittany, 1-night trip

10/10 Exceptional

Friendly staff
David, 4-night trip

8/10 Very good

Room was clean & comfortable. Staff were very friendly and reasonable price.
Gaylene, 1-night trip

10/10 Exceptional

Great property for the cost. The bathroom is small and the towels are rough but I slept great on a comfortable bed and everyone was very friendly.
Ariel, 1-night trip

10/10 Exceptional

Clean room, friendly staff
Jt, 5-night trip

10/10 Exceptional

Nice and clean, womderful front desk staff
Kelli, 1-night trip

8/10 Very good

The staff was very nice
Scott, 1-night trip

8/10 Very good

I especially appreciated the breakfast options of English Breakfast tea (teabags and hot water available all days of my stay), yogurt and fresh fruit (oranges and bananas during my stay).
Cynthia, 3-night trip

8/10 Very good

Nice stay

The bed is super comfy. Run was clean. Bathroom super small, but really all you need.
3-night trip

8/10 Very good

The hotel was quiet and clean, the beds were comfortable and we enjoyed the breakfast. Lots of fast food restaurants within walking distance.
Jeannine, 1-night trip

10/10 Exceptional

Easy check in. friendly staff Roomy rooms.
Rebecca, 1-night trip

10/10 Exceptional

Hidden gem! The staff were amazing, the room was cozy and clean, and the location was central to all sorts of amenities.
John, 3-night trip

10/10 Exceptional

very nice and comfortable. probably the best scrambled eggs i have ever had in a hotel.
beverly, 1-night trip

10/10 Exceptional

Easy to get to and parking right in front of the room. Nice breakfast items. Clean room.
Bee, 1-night trip

10/10 Exceptional

Property well maintained. Looks inviting and is. Reception area very neat and clean. Close to many food options.
Joel, 1-night trip

6/10 Good

It was not anything like the pictures. The beds were comfortable. But all in all I was disappointed because I was expecting it to be like the pictures.
Bonnie J, 2-night trip

8/10 Very good

Location was good a lot of eating places near by. Noisy refrigerator.
Darrel, 1-night trip

10/10 Exceptional

The check in was easy and fast. Answered any questions we had. We encountered 3 different people at the front during our 2 day stay and they were all very friendly and helpful.
Jon, 2-night trip

10/10 Exceptional

There was a tornado the night I stayed there which knocked out the power for the whole county, but the staff immediately went door-to-door to make sure everybody was OK and offered them drinks and snacks.

10/10 Exceptional

Staff person was very helpful
Nicholas, 1-night trip

8/10 Very good

This Best Western offered a comfortable bed and very clean room. It is a motel so if you are uncomfortable with doors opening to the outside, this property is not for you. Very friendly staff and nice basic breakfast.
Gina, 3-night trip

8/10 Very good

Everything was nice and clean but the coffee maker was missing the drawer to put the coffee bag in to brew it.
Misty, 1-night trip

8/10 Very good

Good pet-friendly hotel

Nice simple, pet-friendly, affordable hotel. Clean room, nice memory foam mattress. We were next door to some long term contract workers who were enjoying their one night off, but they were quiet by 10:30 and we slept well. Breakfast needs some help
1-night trip

6/10 Good

poor

We had trouble with the card entering the room every time, when we were ready to leave the card didn't work at all. Had to get 2 different people to help from the desk to get our door open. The room could of been swept better. I wouldn't stay here again, members of the family were in a different part of the hotel and it was better.
Barbara, 2-night trip