Raheem was absolutely amazing during our stay—he handled every crisis with care and made us feel well taken care of, which we truly appreciated.
That said, there were some challenges. The blackouts happened often—most of the time, in fact—and I was surprised the hotel didn’t have a backup generator for emergencies. The room also had ants, and I was bitten for two days straight. The sheets were dirty and even ripped, and there were no chargers available with very few outlets for phones. While the property itself is quaint and has a certain charm, it doesn’t feel well maintained.
I had a suite with a patio, which could have been a highlight, but it hadn’t been hosed down before I arrived, which took away from the experience.
Overall, the service from Raheem was wonderful, but the upkeep and amenities of the hotel left a lot to be desired.