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Santa Lucia House - Forum

4.0 star property
Cuenca hotel with bar/lounge

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Photo gallery for Santa Lucia House - Forum

Reception
Reception
Terrace/patio
Single Room, 1 Queen Bed | In-room safe, free WiFi, bed sheets
Exterior
Located in Downtown Cuenca, Santa Lucia House - Forum is an upscale retreat where you can unwind on the sun-kissed terrace or savor a delightful English breakfast. Connect to WiFi, and take advantage of luggage storage and a 24-hour front desk; previous guests rave about the helpful staff.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Airport transfer
  • Free parking
  • Non-smoking
  • 24/7 front desk

Main amenities (11)

  • Daily housekeeping
  • Bar/lounge
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Front-desk safe
  • Water dispenser
  • Meeting room
  • Multilingual staff
  • Luggage storage
  • Tour/ticket assistance

Feel at home (6)

  • Private bathroom
  • Premium TV channels
  • Terrace
  • Daily housekeeping
  • Refrigerator (on request)
  • Free self parking
$58 nightly
The total price is $58
Jun 16 - Jun 17

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Studio Suite

Studio Suite | In-room safe, free WiFi, bed sheets

Studio Suite

Highlights

Separate sitting area
Flat-screen TV
Ceiling fan
Private bathroom
Hair dryer
Satellite channels
In-room safe
Desk
  • 291 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 1 Twin Bed

View all photos for Double Room

Double Room | In-room safe, free WiFi, bed sheets

Double Room

Highlights

Flat-screen TV
Private bathroom
Hair dryer
Satellite channels
Daily housekeeping
In-room safe
  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

Twin Room | In-room safe, free WiFi, bed sheets

Twin Room

Highlights

Flat-screen TV
Private bathroom
Hair dryer
Satellite channels
Daily housekeeping
In-room safe
  • 280 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 1 Twin Bed

View all photos for Economy Double Room

Economy Double Room | In-room safe, free WiFi, bed sheets

Economy Double Room

Highlights

Flat-screen TV
Private bathroom
Hair dryer
Satellite channels
Daily housekeeping
In-room safe
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
Antonio Borrero 10-91 y Mariscal Lamar, Cuenca, Azuay, 010150

What's nearby

  • Calderon Park - 5 min walk - 0.4 km
  • New Cathedral of Cuenca - 6 min walk - 0.6 km
  • Río Tomebamba & Calle Larga - 11 min walk - 0.9 km
  • Alejandro Serrano Aguilar Stadium - 19 min walk - 1.6 km
  • Mall del Rio - 6 min drive - 3.4 km

Getting around

  • Cuenca (CUE-Mariscal Lamar) - 12 min drive
  • 14n - Antonio Borrero Station - 1 min walk
  • Luis Cordero (Hermano Miguel) Station - 2 min walk
  • Gaspar Sangurima Tram Station - 4 min walk
  • Terminal Terrestre Station - 16 min walk
  • Unidad Nacional Tram Station - 24 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Negroni - ‬5 min walk
  • ‪El Confesionario - ‬6 min walk
  • ‪Hot Dog del Tropical - ‬4 min walk
  • ‪Balcon Quiteño - ‬2 min walk
  • ‪cositas - ‬6 min walk

About this property

Santa Lucia House - Forum

Located just 1.8 mi (2.9 km) from the airport, Santa Lucia House - Forum offers a shuttle (available 24 hours). You can unwind with a drink at the bar/lounge, and free English breakfast is available daily between 7:00 AM and 10:00 AM. Fellow travelers love the helpful staff. The property is just a short walk to public transportation: Gaspar Sangurima Tram Station is 4 minutes away.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 12 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: 10 PM
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
    • Negative COVID-19 test result requirement applies to all guests aged 10 and up, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 10 and up; guests must have received complete vaccination at least 14 days prior to check-in
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free 24-hour offsite parking within 1148 ft
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free English breakfast each morning 7:00 AM–10:00 AM
  • Bar/lounge
  • Water dispenser

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Terrace

Accessibility

  • Upper floors accessible by stairs only

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium satellite channels

Home comfort

  • Heating (climate-controlled)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Refrigerator (on request)

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 24 per vehicle (roundtrip)

Policies

This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club

Also known as

FORUM Hotel Cuenca
FORUM Cuenca
FORUM Hotel
Santa Lucia House Forum Cuenca
Santa Lucia House - Forum Hotel
Santa Lucia House - Forum Cuenca
Santa Lucia House - Forum Hotel Cuenca

Frequently asked questions

Does Santa Lucia House - Forum offer free cancellation for a full refund?

Yes, Santa Lucia House - Forum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Santa Lucia House - Forum?

Sorry, pets aren't allowed.

Is parking offered on site at Santa Lucia House - Forum?

Yes, there's free self parking.

Is airport shuttle service offered by Santa Lucia House - Forum?

Yes, an airport shuttle is available. The charge is USD 24 per vehicle roundtrip.

What are the check-in and check-out times at Santa Lucia House - Forum?

Check-in start time: 2:00 PM; Check-in end time: 10 PM. Check-out time is noon. Contactless check-out is available.

What's the area around Santa Lucia House - Forum like?

Santa Lucia House - Forum is a short 4-minute walk from Gaspar Sangurima Tram Station and 2 minutes' walk from Plaza Rotary Market.

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Santa Lucia House - Forum Reviews

Reviews

9.2

Wonderful

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Popular mentions

Service staff
Room
Breakfast
Location
Bed
Ambience
Restaurant
Lobby
Value
Downtown

What guests liked

  • Breakfast was consistently described as delicious, generous, and freshly prepared with a wide variety of options. (20 reviews)
From real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Good location, a couple blocks from the main square. Several restaurants in the area. Hotel was clean and had a great breakfast.
1-night trip

10/10 Exceptional

Comfotable, friendly, professional staff.
floyd, 8-night trip

8/10 Very good

Nice place, i would stay again. A little variety on the breafast would be nice.
floyd, 7-night trip

10/10 Exceptional

Great attention of the staff very clean nice set up very accessible
Guillermo, 2-night trip

10/10 Exceptional

A wonderful, small hotel in the heart of Cuenca. The staff is excellent, good breakfast and free parking. Everyone goes above and beyond to make sure all our needs are met.
Donald, 4-night trip

10/10 Exceptional

Beautiful boutique hotel with great breakfast

Great service, very clean room. It's a very nice boutique hotel. Breakfast exceeded my expectation.
Iman, 1-night trip

10/10 Exceptional

The staff was very helpful and friendly, and excellent housekeeping.
Monique, 1-night trip

10/10 Exceptional

Fantastic place, fantastic people, fantastic free breakfast!
Silas, 6-night trip

8/10 Very good

A beautiful hotel well located. The only suggestion would be to get rid off that musky smell in the rooms.
Irene Cecilia, 3-night trip

10/10 Exceptional

Great location and a nice old building well taken care of with comfortable beds. Hope to have a nice shower!
Maureen, 1-night trip

10/10 Exceptional

Excelente!

Excelente!
3-night trip

2/10 Poor

I would not recommend this hotel

I would not recommend staying at this hotel.
Garry, 1-night trip

10/10 Exceptional

Excellent place with wonderful people.
Orlando, 3-night trip

8/10 Very good

Beautiful old colonial home converted into a boutique hotel. It is quaint and affordable, but don't confuse it with their main Santa Isabella Boutique Hotel which is a major cut above.
William, 2-night trip

10/10 Exceptional

The house is beautiful and the staff very helpful and friendly
Imad, 4-night trip

10/10 Exceptional

Beautiful stuff beautiful stay very close to the center and the house itself is wonderful
Imad, 3-night trip

10/10 Exceptional

This charming boutique hotel is ideally located in the heart of Cuenca. The breakfast offered is a delightful selection of freshly baked bread, juice, fruit, eggs, and a choice of coffee, tea, or hot chocolate. In addition, the quality of the staff is exceptional across the board. They are courteous, cultured, and highly educated, consistently demonstrating professionalism and a genuine willingness to assist. Their command of the English language is impressive, further enhancing the overall experience.
Dilia, 2-night trip

10/10 Exceptional

Staff was very kind and friendly and super welcoming. We arrived late at night to a different Santa Lucia and a person from there walked us to the right Forum location.
Jacek, 1-night trip

10/10 Exceptional

Beautiful place! Fantastic staff! Delicious incredible breakfast! Great location! Electric generator for power outages. Plenty of hot water. Great WIFI.

10/10 Exceptional

Beautiful colonial house conveniently located near main touristic points in city center. Staff was super friendly and helpful, room was super clean and comfortable, overall a great place to stay
Glenda, 2-night trip

10/10 Exceptional

Great place, we thought it was the main Santa Lucia hotel, yet were pleasantly surprised with this beautiful house and friendly service.
Karol, 2-night trip

10/10 Exceptional

Great place to stay. Very cozy, well maintained, friendly staff
Carlos, 2-night trip

10/10 Exceptional

Amazing hotel
Ever, 1-night trip

10/10 Exceptional

a beautiful little hotel with a wonderful staff and a convenient location to the historic center of cuenca
richard, 2-night trip

10/10 Exceptional

Great staff, nice room. They added an extra comforter for me. Very helpful
Donald, 3-night trip