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Hotel de La Neige

5.0 star property
Ski-in/ski-out hotel with ski storage, near Hakuba Happo-One Ski Area

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Photo gallery for Hotel de La Neige

Winter wonderland at the Chateau, inviting with its warm lights and snow-dusted grounds. | Hotel de La Neige
Autumn's palette dances along the river's edge, a natural masterpiece in fall's embrace. | Hotel de La Neige
Luxurious bathroom with a large jacuzzi, a red chair, and a view of a forest through the window. | Hotel de La Neige
Winter wonderland at the Chalet, with snow-covered grounds and festive lights. | Hotel de La Neige
Indulge in tranquility with a soak in the hot tub, surrounded by lush greenery, a perfect retreat for relaxation. | Hotel de La Neige
At the heart of Hakuba Valley, Hotel de La Neige by Onko Chishin offers a tranquil retreat. Unwind with a massage or reflexology treatment at the spa, enjoy ski-in/ski-out access, and warm up near the cozy lobby fireplace.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Spa
  • Airport transfer
  • Ski facilities
  • Free parking
  • Air conditioning
Main amenities
  • Daily housekeeping
  • Ski-in/ski-out access
  • Restaurant
  • Breakfast available
  • Free area shuttle
  • Ski storage
  • Ski passes
  • Room service
  • Spa services
  • Babysitting
  • Airport shuttle
  • Terrace
Feel at home
  • Babysitting (surcharge)
  • Refrigerator
  • Private bathroom
  • Television
  • Garden
  • Terrace

Room options

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10.0 out of 10, Exceptional, (5)
The price is $757
includes taxes & fees
$688 per night
Mar 9 - Mar 10
HOTEL LA VIGNE HAKUBA by Onko Chishin
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About the neighborhood

Map
Happo Wadanonomori, Hakuba, Nagano-ken, 399-9301

What's nearby

  • Hakuba Valley Ski Area - 1 min walk
  • Happo One Sakka Ski Lift - 4 min walk
  • Hakuba Happo-One Ski Area - 7 min walk
  • Happo-one Adam Gondola - 15 min walk
  • Hakuba Iwatake Ski Resort - 5 min drive

Getting around

  • Hakuba Station - 10 min drive
  • Chikuni Station - 18 min drive
  • Nakatsuchi Station - 24 min drive
  • Free area shuttle
  • Airport shuttle (surcharge)

Restaurants

  • ‪日本料理雪 - ‬17 min walk
  • ‪アンクル スティーブンス - ‬18 min walk
  • ‪ももちゃんクレープ 八方本店 - ‬14 min walk
  • ‪万国屋 - ‬19 min walk
  • ‪まえだそば店 - ‬18 min walk

About this property

Hotel de La Neige

Placing you just steps from Hakuba Valley Ski Area, Hotel de La Neige allows you more time for skiing with ski-in/ski-out access. Guests can grab a bite to eat at the restaurant, or indulge in massages, aromatherapy, or reflexology. Other highlights at this luxurious hotel include a terrace and a garden. Skiers will appreciate access to ski passes and storage. Fellow travelers say great things about the helpful staff.

Languages

English, Japanese

At a glance

DONE

Hotel size

    • 25 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 11:00 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after 2:00 AM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Transfers

    • Airport shuttle*
DONE

Offsite

    • Free area shuttle

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:30 AM–9:30 AM
  • Restaurant
  • Room service (limited hours)

Traveling with children

  • Free local shuttle
  • Babysitting (surcharge)

What to do

  • Ski-in/ski-out access
  • Ski passes
  • Hiking/biking trails nearby

Services

  • 24-hour front desk
  • Concierge services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Bicycle rentals
  • Ski storage

Facilities

  • 2 buildings/towers
  • Built in 1990
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fireplace in lobby
  • Spa services
  • Banquet hall

Ski

  • Ski-in/ski-out access
  • Ski passes
  • Ski storage
  • Downhill skiing nearby

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Down comforter

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Refrigerator

More

  • Daily housekeeping

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately JPY 3960 for adults and JPY 3960 for children
  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property does not have elevators.
This property accepts credit cards. Cash is not accepted.

Also known as

Hotel Neige Higashi-kan Hakuba
Hotel Neige Higashi-kan
Neige Higashi-kan Hakuba
Neige Higashi-kan
Hotel de La Neige Hotel
Hotel de La Neige Hakuba
Hotel La Neige Higashikan
Hotel La Neige Higashi kan
Hotel de La Neige Hotel Hakuba
Hotel de La Neige by Onko Chishin

Frequently asked questions

Are pets allowed at Hotel de La Neige?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel de La Neige?

Yes, there's free self parking.

Is airport shuttle service offered by Hotel de La Neige?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Hotel de La Neige?

Check-in start time: 3 PM; Check-in end time: 11:00 PM. Check-out time is 11 AM.

What is there to do at Hotel de La Neige and nearby?

Have fun with nearby winter activities like downhill skiing. Enjoy amenities like spa services and a garden.

Are there restaurants at or near Hotel de La Neige?

Yes, there's an onsite restaurant.

What's the area around Hotel de La Neige like?

Hotel de La Neige is a short 7-minute walk from Hakuba Happo-One Ski Area and 4 minutes' walk from Happo One Sakka Ski Lift.

Reviews

9.6

Exceptional

9.6/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Exceptional

A Wonderful Hotel. And Twice as Wonderful Staff.
I have visited this property four times since 2012. The hotel is beautifully nestled in the forest and lit up with pin lights, the rooms are lovely and spacious and come with a deep plunge bath. It is convenient to walk to the slopes, on the main shuttle service and one can walk to surrounding restaurants, bars and ski rentals. But what stands this hotel apart is the impeccable service from the amazing staff. During ski season they lay out your warm ski/boarding boots at the door, and they help you get transportation to the lifts. At the end of the day they greet you at the door with a smile, take your wet gear and swap back your warm personal shoes. There is a lovely lobby for an apre glass of wine and a fireplace for roasting marshmallows. They help you find reservations to dinner and help you sort transportation to and from. I travel globally for work and leisure, from the smiles to the can-do, and truly helping guest I have found rare a team that could exceed in provincially my an amazing experience. So hotel I give top marks, and for the hotel staff, double that. 👍👏🙏
Gregory, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel with fantastic service
I stayed here couple weeks ago, I like the environment and comfort and quiet place, the manager and staff are great and friendly, that’s the reason why I came back. The manager upgrade me to a room with Jaguzzi. Sadly is the air conditional is abit old , doesn’t cool up the room quick, but it still fine. The hotels room definitely needs a proper upgrade as there is many wear and tear and air conditional need an overhaul too. Wallpaper has to be clean as you can see some stains.
Teck Soon, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Awesome hotel
The service was perfect and bed was super comfort
Teck Soon, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful property, excellent staff/service throughout- including very convenient shuttle service to/from bus and to ski lifts! Very highly recommended.
Scott, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

The property and stay were excellent.
Ramon, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Our stay was beyond amazing! The staff was so kind and helpful ❤️ We will definitely be back!
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Love this hotel, it was our second time visit. We already look forward to visiting again next year for sure!
MYUNG HUI, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Jeffrey, 8-night trip
Verified Expedia guest review

10/10 Exceptional

Love the location, service and people that work there.
KHALED, 5-night trip
Verified Expedia guest review

10/10 Exceptional

The hotel was great and the staff were friendly and helpful. Lovely hotel.
WILLARD, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Shane, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Otto, 4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Maurice, 4-night trip
Verified Wotif guest review

10/10 Exceptional

The hotel staff was very friendly and helped us to book two dinners, three private ski lessons as well as pick up and drop off for ski runs for the nearby Happo-One ski area. They also helped to arrange for pick up from and to the Hakuba-Happo bus station.
Geoffrey Li, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Verified Expedia guest review

10/10 Exceptional

We stayed at the cottage. My family was able to enjoy hotel amenities with privacy. The shuttle was a big plus. The staff was very accommodating. We will stay there again. Highly recommended.
Kim, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

We stayed for three nights and took the half board option which included breakfast and dinner at their restaurant. We were so impressed with the fabulous French- inspired multi course dinners; beautifully presented and super delicious! What an incredible value. Would highly recommend! The staff and service at this hotel are also top notch!
Teri, 3-night romance trip
Verified Expedia guest review

8/10 Very Good

Stayed four nights to ski the various areas of Hakuba Valley. First, the staff were incredibly kind and helpful! For example, when I arrived and as I was parking my car, a staff member came out to greet me. And each morning I skied Happo One, a staff member drove me to the ski area and then picked me up when I called in the early afternoon. This allowed me to boot up in the hotel lobby, saving me much time. Staff also offered to help with ski rentals and lift passes. The daily breakfast (set menu) was also nice. And one evening I ate dinner in the hotel’s restaurant. I was hoping for Japanese food, but the set menu was comprised of delicious French food. I should have asked more questions about the dinner menu before I made my dinner booking, but again the dinner and service were very nice. The hotel itself is showing its age—worn carpets in the hallways, tired-looking furniture, scuffs on the walls. But the room was spacious and the bed and pillows comfortable. The hotel is secluded, and I couldn’t find any places to eat within walking distance, so guests will have to eat dinner in the hotel’s restaurant or drive somewhere. Overall, I had a nice, relaxing stay.
Peter, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Extremely lovely staff and atmosphere
1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Hotel La Neige had a lovely, peaceful vibe with a consistent and an incredibly high standard in everything from the decor, to the food, to the service. Would highly recommend.
2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Amazing stat
Awesome hotel with fantastic service. They really go out of their way to make you feel comfortable and at ease. Very helpful with arranging snowboarding gear rental, lift tickets and evening dinner reservations. I would recommend this hotel above all others. Breakfast was amazing as well.
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

The best hotel we have ever stayed in. Beautiful rooms, excellent service and the Restaurant provides a magnificent dining experience.
Grant, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Lisa, 9-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very nice hotel and excellent service
haibin, 4-night family trip
Verified Hotels.com guest review