The hotel itself and the front desks are pretty nice, but the Monks cafe has a waitress, Briana, with long curly hair, who was nasty to us, she almost splashed coffee at us - I have kids and she lied to us about a different table that was obviously available but she said we had to sit at the table near the entrance where there were more traffics. She then followed us to a different table later, making us feel unsafe, she is very aggressive and should not work in a restaurant.