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ibis Hamburg City

3.0 star property
Hotel with restaurant, near Moenckebergstrasse

Choose dates to view prices

Photo gallery for ibis Hamburg City

Hotel entrance with a beautifully landscaped area and glass facade.
Relax in comfort with a large bed, desk, and chair, perfect for working or unwinding.
Relax with a drink at the hotel's stylish bar, featuring a long counter and comfortable seating area.
Welcome to our hotel lobby, featuring a curved reception desk and a large wall mural.
Dinner served, Regional cuisine
In the heart of Hamburg, ibis Hamburg City offers a warm welcome with dinner at the on-site restaurant and drinks at the bar. Explore Mehr!-Theater am Großmarkt or unwind in the garden, all while staying connected with free in-room WiFi. Previous guests have praised the helpful staff.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Air conditioning
  • Bar
  • Parking available
  • 24/7 front desk
  • Pet friendly
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Self parking
  • Room service
  • Business center
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front-desk safe
  • Snack bar/deli

Feel at home (6)

  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Blackout drapes/curtains
  • Elevator
$92 nightly
The total price is $98
Aug 24 - Aug 25
Total includes taxes and fees

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Room, 1 Double Bed (New Sleep Easy Concept)

1 bedroom, hypo-allergenic bedding, in-room safe, blackout drapes

Room, 1 Double Bed (New Sleep Easy Concept)

8.6 out of 10
Excellent
(40 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
  • 172 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Suite, 2 Double Beds, Connecting Rooms (Family)

1 bedroom, hypo-allergenic bedding, in-room safe, blackout drapes

Standard Suite, 2 Double Beds, Connecting Rooms (Family)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed with Sofa bed

1 bedroom, hypo-allergenic bedding, in-room safe, blackout drapes

Standard Room, 1 Double Bed with Sofa bed

7.2 out of 10
Good
(9 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Sofa bed - twin
Blackout drapes/curtains
Separate bedroom
Eco-friendly toiletries
  • 194 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Room, 2 Twin Beds

Relax in this inviting space with a comfortable bed, desk, and chair.

Room, 2 Twin Beds

8.0 out of 10
Very good
(8 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
  • 172 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Exterior

Prize by Radisson, Hamburg City

  • Pet friendly
  • Parking available
  • Free WiFi
  • Restaurant
8.2 out of 10, Very Good, 899 reviews
The price is $84
$79 nightly
$84 total
Total includes taxes and fees
Aug 10 - Aug 11
Prize by Radisson, Hamburg City
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About the neighborhood

Map
Amsinckstr. 3, Hamburg, HH, 20097

What's nearby

  • Moenckebergstrasse - 7 min walk - 0.6 km
  • Mehr!-Theater am Großmarkt - 8 min walk - 0.7 km
  • Hamburg City Hall - 16 min walk - 1.4 km
  • Miniatur Wunderland - 2 min drive - 1.4 km
  • Elbe Philharmonic Hall - 3 min drive - 2.0 km

Getting around

  • Hamburg Airport (HAM) - 30 min drive
  • Hamburg Central Station - 9 min walk
  • Hamburg (ZMB-Hamburg Central Train Station) - 10 min walk
  • HafenCity Universität Hamburg Station - 19 min walk
  • Steinstrasse U-Bahn - 3 min walk
  • Steinstraße Station - 5 min walk
  • South Central U-Bahn - 6 min walk

Restaurants

  • ‪Restaurant Teheran - ‬9 min walk
  • ‪Café Irma - ‬7 min walk
  • ‪Oberhafenkantine - ‬9 min walk
  • ‪The Garden's Table - ‬2 min walk
  • ‪Berliner Bahnhof - ‬5 min walk

About this property

ibis Hamburg City

At ibis Hamburg City, you'll be just a 5-minute drive from Hamburg City Hall and Miniatur Wunderland. You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge. Other highlights at this eco-certified hotel include a snack bar/deli, a terrace, and a garden. Fellow travelers like the helpful staff. Public transportation is just a short walk: Steinstrasse U-Bahn is 3 minutes and Steinstraße Station is 5 minutes.

Languages

English, German

At a glance

DONE

Hotel size

    • 252 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Contactless check-in available
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (dogs only)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (EUR 19 per night)
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) on weekday mornings 6:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Room service
  • Snack bar/deli

Working away

  • Business center

Services

  • 24-hour front desk
  • Bicycle rentals

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Shopping mall on site
  • At least 10% of profits reinvested in community & sustainability
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Lockers available

Accessibility

  • Elevator
  • Elevator door width (inches): 35
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 37
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Well-lit path to entrance

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Water-efficient showers only

Special features

Dining

Onsite venue - This restaurant specializes in Regional cuisine and serves dinner only.
Onsite venue #2 - This bar serves light fare only. Open 24 hours.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 19.00 for adults and EUR 9.50 for children

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 16 per pet, per day

Parking

  • Self parking costs EUR 19 per night

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.

Also known as

Ibis Hamburg City
Ibis Hotel Hamburg City
Accor Hamburg Alster
Ibis Hamburg Alster Hotel Hamburg
ibis Hamburg City Hotel
ibis Hamburg City Hotel
ibis Hamburg City Hamburg
ibis Hamburg City Hotel Hamburg

Frequently asked questions

Does ibis Hamburg City offer free cancellation for a full refund?

Yes, ibis Hamburg City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at ibis Hamburg City?

Yes, dogs are welcome. There's a charge of EUR 16 per pet, per day. Service animals are exempt from fees.

Is parking offered on site at ibis Hamburg City?

Yes. Self parking costs EUR 19 per night.

What are the check-in and check-out times at ibis Hamburg City?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-in and check-out are available.

Is there an onsite casino at ibis Hamburg City?

No, this hotel doesn't have a casino, but Casino Reeperbahn (4-min drive) is nearby.

What is there to do at ibis Hamburg City and nearby?

Ibis Hamburg City has a garden.

Are there restaurants at or near ibis Hamburg City?

Yes, there's an onsite restaurant that offers Regional cuisine.

What's the area around ibis Hamburg City like?

Ibis Hamburg City is a short 3-minute walk from Steinstrasse U-Bahn and 17 minutes' walk from Hamburg City Hall.

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ibis Hamburg City Reviews

Reviews

8.2

Very Good

8.8/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Popular mentions

Breakfast
Train station
Location
Room
Bathroom

Reviews

8/10 Good

Good property in good location
Adrian, 1-night trip

10/10 Excellent

Great staff at the reception as well as at the bar. Nice room with enough space. Easy to be reached.
Stefan, 1-night trip

8/10 Good

Location was good, walking distance of the city centre and public transport
Adriaan, 3-night trip

8/10 Good

Decent but the front desk lady had a bit of an attitude
Zayn, 1-night trip

10/10 Excellent

Excellent! everything works, and you don't have to think or complain about anything! windows very well insulated, you can't hear anything from the streets outside.
Vasileios, 3-night trip

6/10 Okay

We liked the location, it was walking distance to the city center and all kinds of transportation. However the rooms were very small and customer service was poor. They would direct you by hand gestures instead of saying to go right or left and for how many blocks. We had to ask random people for directions.
seza, 2-night trip

10/10 Excellent

The place is great, very good location and breakfast.
Ricardo, 2-night trip

8/10 Good

Comfortable and nice bar
Graham, 3-night trip

8/10 Good

Just what we needed

Quick in, quick out. Just what we needed
1-night trip

8/10 Good

Everything was fine except for the heating control. According to the label on the thermostat you can only adjust the temperature by one or two degrees from the central heating system. Our room was too warm all the time
John, 4-night trip

10/10 Excellent

Clean, modern hotel within walking distance of the main train station and a short walk to the old section and Hafen City on the water.
Vincent, 1-night trip

8/10 Good

Great stay for work, very friendly staff.

Great service, very helpful and friendly staff. Great location for the Messe and HBF, I would visit again for work. The mattress was good but not excellent.
Steven, 2-night trip

8/10 Good

Good value, location & staff, but a bit basic.

Nice hotel in easy walking distance of U1 line and with helpful staff but you have to go down to Reception to get an iron and ironing board and pay a refundable €10 deposit and the luggage store is lockers that cost you €2. No tea or coffee making facilities in room and pretty basic all in one shampoo/conditioner/body wash.
2-night trip

8/10 Good

Nice front desk and bar personnel. Helpful and friendly. 2nd time cleaning staff do away with hygiene items. This time it was my shower cap. Last ibis in Munich it was my entire wash bag that disappeared
Sabine, 5-night trip

10/10 Excellent

Toll
Samir, 2-night trip

6/10 Okay

Overall, this is an average hotel. However, they need to upgrade their beds. We woke up with stiff, sore backs and bodies from the uncomfortable beds.
Cynthia, 3-night trip

6/10 Okay

If we go to Hamburg again, we will prefer a different hotel. Unfortunately, the price/performance ratio is not quite right.
Cyrill, 3-night trip

8/10 Good

I had a lovely stay, but just a couple of small suggestions: it would be great to have a kettle in the room for convenience, as going down to reception for hot water/tea was a bit of a hassle. Also, the hair dryer being fixed in the bathroom made it tricky when someone was using the shower.
WAI, 3-night trip

8/10 Good

X
Christian, 3-night trip

10/10 Excellent

This hotel worked surprisingly well thanks to the friendly reception from check-in to check-out. Helpful and polite. The stress-free and relaxed atmosphere in the lobby contributed to making the stay even more pleasant. There is also a luggage box, which is a little poorly calculated (perhaps a sign with more precise information on time and costs), but can be used advantageously if a check-out is necessary but you want to go into the nearby city again. The rooms are good, clean and big enough. The rooms in the inner courtyard are certainly the nicer and quieter rooms. Internet access is very good. As in almost every other big city, parking is very difficult and expensive. The train station and the shopping street are very close. The only thing that is very unfortunate is the nearby drug scene, which is managed by the city's politicians. which, however, does not have a very big impact on the hotel.
Aidin, 1-night trip

10/10 Excellent

:)
Victoria, 2-night trip

8/10 Good

ok
Dieter, 1-night trip

6/10 Okay

For 3 star was very basic with mice thrown in free

Although it was January and cold outside the room was far too hot even with the window open....then the traffic noise is immensely loud! Air con turned low didnt work either. Only one pillow for each person and no extras in the room so had to ask. No tea / coffee facilities in the room like basic UK hotels always provide. Wasn't great to see mice running between the restaurant area and lobby either at least two on two different occasions, took a video and told reception but they didn't seem that interested. Wont let me upload photos on here.
Neil, 3-night trip

8/10 Good

Tüge waren Nachts laut. Klimaanlage nicht wirklich regelbar
Holger, 5-night trip

6/10 Okay

Mein Problem war das Bad, dreckige Dusche Handtücher nicht in Ordnung muss auf jedenfall nachgebessert werden.
Pierre, 2-night trip

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