Unfortunately, I would only recommend this hotel based on my recent weekend stay as a last resort, despite a few positives. (Room 312)
The good:
The bed was very comfortable, which made resting easier when the noise finally stopped.
The bathroom was clean, modern, and well-equipped.
The location suited my needs perfectly—it was central and convenient for where I needed to be.
However, the negatives far outweighed the positives:
The noise from the two bars located on the ground floor was absolutely unbearable. Trying to outdo each other on who could play or get their customers to either sing the loudest, the music went on to 2.30 a.m. both nights, making it almost impossible to sleep. Should have realised when ear plugs were provided beside the bed (which were useless anyway). The room would need soundproofing
Communication was poor for check-in, and no one clearly explained prior to arrival what was needed.
The telephone in the room wasn’t connected to any line, so contacting reception (especially in an emergency) was impossible.
The fire alarm went off during the night, and shockingly, staff poorly communicated with guests. There was no reassurance, guidance, or follow-up, which was incredibly concerning. Other guests were confused.
The room had no air conditioning or heating, making it uncomfortable regardless of the time of day.
All in all, while the room itself had potential, the overall experience was stressful and put a bit of a dampener on the weekend