Savor lunch or dinner at one of our two on-site restaurants. Unwind by the fireplace or take a refreshing dip in our indoor pool for an unforgettable stay.
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Photo gallery for Hilton Garden Inn Rochester Downtown, NY
Rochester Riverside Convention Center - 1 min walk
Blue Cross Arena - 7 min walk
Eastman School of Music - 7 min walk
Strong - 9 min walk
University of Rochester - 4 min drive
Getting around
Greater Rochester Intl. Airport (ROC) - 12 min drive
Rochester Station - 10 min walk
Restaurants
Dinosaur Bar-B-Que - 7 min walk
Fifth Frame Brewing - 5 min walk
Branca Midtown - 5 min walk
Bar Bantam - 3 min walk
RoCoCo Coffee Co. - 3 min walk
About this property
Hilton Garden Inn Rochester Downtown, NY
When you stay at Hilton Garden Inn Rochester Downtown, NY, you'll be just a 5-minute drive from Strong and University of Rochester. After splashing around at the indoor pool, you can grab a bite to eat at one of the 2 restaurants or unwind with a drink at the bar/lounge. A fitness center and a snack bar/deli are offered, and in-room conveniences include refrigerators and microwaves. Fellow travelers love the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
106 rooms
Arranged over 6 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 2 AM
Contactless check-in available
Express check-in/out available
Minimum check-in age: 21
Check-out time is noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Up to 3 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets allowed (dogs and cats only, 2 total, up to 50 lbs per pet)*
Service animals welcome
Specific rooms only*
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Onsite self parking (USD 10 per day)
Wheelchair-accessible parking on site
Onsite garage
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) on weekday mornings 6:00 AM–10:00 AM
2 restaurants
Bar/lounge
Room service (limited hours)
Snack bar/deli
Traveling with children
Children stay free (see details)
Grocery/convenience store
Working away
24-hour business center
2 meeting rooms
Computer station
Conference space
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Wedding services
Facilities
Built in 2015
ATM/banking
Safe-deposit box at front desk
Fireplace in lobby
Fitness center
An indoor pool
Banquet hall
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Closed captioned TV
Phone accessibility kit
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
IPod docking station
37-inch flat-screen TV
Premium TV channels
Pay movies
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Sleep well
Free crib/infant bed
Free rollaway/extra bed
Bed sheets provided
Freshen up
Private bathroom
Free toiletries
Towels
Stay connected
Free WiFi and wired internet
Free local calls
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately USD 7.95 to 15 for adults, and USD 5.95 to 10 for children
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 75 per accommodation, per stay
Parking
Self parking costs USD 10 per day
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Also known as
Hilton Garden Inn Rochester Downtown
Hilton Garden Rochester Downtown
Hilton Garden Inn Rochester Downtown Hotel Rochester
Hilton Rochester
Rochester Hilton Garden Inn
Hilton Garden Inn Rochester Downtown Hotel
Hilton Rochester Downtown, Ny
Hilton Garden Inn Rochester Downtown
Hilton Garden Inn Rochester Downtown NY
Hilton Garden Inn Rochester Downtown, NY Hotel
Hilton Garden Inn Rochester Downtown, NY Rochester
Hilton Garden Inn Rochester Downtown, NY Hotel Rochester
Frequently asked questions
Does Hilton Garden Inn Rochester Downtown, NY offer free cancellation for a full refund?
Yes, Hilton Garden Inn Rochester Downtown, NY does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hilton Garden Inn Rochester Downtown, NY?
Yes, there's an indoor pool.
Are pets allowed at Hilton Garden Inn Rochester Downtown, NY?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 50 lbs per pet. There's a charge of USD 75 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Hilton Garden Inn Rochester Downtown, NY?
Yes. Self parking costs USD 10 per day.
What are the check-in and check-out times at Hilton Garden Inn Rochester Downtown, NY?
Check-in start time: 3 PM; Check-in end time: 2 AM. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Hilton Garden Inn Rochester Downtown, NY and nearby?
Hilton Garden Inn Rochester Downtown, NY has an indoor pool and a fitness center.
Are there restaurants at or near Hilton Garden Inn Rochester Downtown, NY?
Yes, there are 2 onsite restaurants.
What's the area around Hilton Garden Inn Rochester Downtown, NY like?
Hilton Garden Inn Rochester Downtown, NY is in Downtown Rochester, a short 10-minute walk from Rochester Station and 9 minutes' walk from Strong.
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
9.0/10
Staff & service
8.2/10
Amenities
8.6/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
Jan 30, 2025
Well worth it!
Everything about are stay was great!
Alexandra
Alexandra, 1-night trip with friends
Verified Hotels.com guest review
2/10 Poor
Jan 29, 2025
James
James, 3-night trip
Verified Hotels.com guest review
8/10 Very Good
Jan 8, 2025
Close to Convention Centre, Nice staff
Staff were lovely, pool and gym were good. Short distance to convention centre was nice. Issues - elevators smelled like marijuana always. There isn’t an economical choice for food for families close by - we had to uber eats a lot.
Janette
Janette, 2-night family trip
Verified Hotels.com guest review
6/10 Good
Jan 7, 2025
Terrible service at the reception, at breakfast and for the room service. They really don’t care !
Muriel
Muriel, 3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Dec 15, 2024
Awesome
Customer service was awesome 💯💯
Leverne
Leverne, 2-night family trip
Verified Hotels.com guest review
8/10 Very Good
Dec 8, 2024
Staff was friendly, only concerns would be the room. Zero pressure in the shower which made it impossible to rinse body. Flaw with the glass for the shower also, the water leaks out and creates a puddle of water around the toilet. Looks like there’s a half inch gap between wall and the glass. Other than that, everything was good.
Steven
Steven, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Nov 27, 2024
Yin Ying
Yin Ying, 1-night trip
Verified Hotels.com guest review
4/10 Fair
Nov 20, 2024
Pass
Pretty sure the front desk was wearing PAJAMAS... Unprofessional and lot of inane chatter with her friend (?). How is this a Hilton? Halls aren't vacuumed, room was not vacuumed. Depressing stay.
owen
owen, 1-night trip
Verified Hotels.com guest review
2/10 Poor
Nov 12, 2024
Ruanlisa
Ruanlisa, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 4, 2024
First time to Rochester. This hotel was right down the street from Kodak Hall at Eastman College of Music. Yunchan Lim piano recital was the attraction. Hilton Garden Inns have a business-standard quality but this Downtown Rochester location is definitely a cut-above. People working here understand the word ‘Hospitality’and demonstrate it constantly. Plus the food is really good. The breakfast buffet was far superior to similar at the United lounge in SFO. You definitely get value here but more importantly you get lots of positive human interaction - if that matters to you as much as it does to me.
Charles
Charles, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 30, 2024
Luke
Luke, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Oct 29, 2024
John
John, 1-night trip
Verified Expedia guest review
6/10 Good
Oct 28, 2024
Staff were rude, parking was troublesome. Not much in the area for the price they charge. Not worth it.
Wallace
Wallace, 2-night trip
Verified Expedia guest review
6/10 Good
Oct 22, 2024
Goldie
Goldie, 1-night trip
Verified Expedia guest review
8/10 Very Good
Oct 17, 2024
Nice downtown hotel
Nice room. Glad they don't use hot thick comforters. Didn't know there is no outside view from the windows. Good location to the river
Travis
Travis, 1-night trip
Verified Hotels.com guest review
6/10 Good
Oct 16, 2024
Room was dirty, dried pasta on the floor and there was a stain on the duvet.
Taryn
Taryn, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Oct 3, 2024
Virginia
Virginia, 2-night trip
Verified Hotels.com guest review
6/10 Good
Oct 1, 2024
Staff was great. Everyone was helpful. The parking garage situation was challenging at times. Very good location.
Darrylyn
Darrylyn, 2-night family trip
Verified Expedia guest review
8/10 Very Good
Sep 16, 2024
Kenny
Kenny, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very Good
Sep 16, 2024
We loved that this old building has been repurposed for the hotel. Very nicely decorated. The room needed a few little fixes to the bathroom.
Penny
Penny, 1-night family trip
Verified Expedia guest review
8/10 Very Good
Sep 8, 2024
Lai Kam
Lai Kam, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 7, 2024
John
John, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 7, 2024
Great hotel.
cindy
cindy, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 6, 2024
Brandy
Brandy, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very Good
Aug 31, 2024
They are renovating the garage and that was a bit difficult to figure out. Enjoyed the stay - convenient to our event and the shuttle was available for us to use!