Hotels.com์์ ์์ฝํ ๊ธ์ก ํ๋ฃจ 1,000์์๊ณผ ๋ฌ๋ฆฌ, ์ฒดํฌ์ธ ์์ ํ๋ฃจ 2,000์์์ผ๋ก ๋ํ์ง์ด๋ผ๊ณ ๊ฒฐ์ ๋ฅผ ํด์ผํ๋คํ๊ณ ์ฒดํฌ์์์ ์์ก์ ๋๋ ค์ค๋ค๊ณ ํ๋๋ฐ ๊ทธ๊ฒ ์ฒ๋ฆฌ๊ฐ ์๋๊ณ ์์ต๋๋ค. ์ถ์ฅ์ด๋ผ์ ํ์ฌ๋น์ฉ์ฒ๋ฆฌํด์ผํ๋๋ฐ ๋งค์ฐ ๊ณค๋ํ ์ํฉ์ด๋ค์
I made reservation at less than 1,000 yuan per day thru hotel.com, but the hotel charged me 2,000 yuan per day when checking in, saying they would refund the rest when checking out. The refund is not happening right away, and the hotel has no emails that i can contact in English (i cant speak Chinese at all, so cannot talk with them over the phone). The hotels.com reservation number is 72058305084103, could you please check the current status with the hotel?