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citizenM New York Times Square

4.0 star property
Boutique hotel with restaurant, near Broadway

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Photo gallery for citizenM New York Times Square

Bar (on property)
Bar (on property)
Bar (on property)
Exterior
Lobby sitting area
Experience the vibrant energy of Broadway at citizenM New York Times Square. Enjoy 24/7 dining at CanteenM, featuring delicious vegetarian options, or unwind with a workout in the 24-hour gym. With helpful staff and a convenient location near Radio City Music Hall and Rockefeller Center, this upscale boutique hotel is perfect for those who want to be in the heart of it all.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Air conditioning
  • 24/7 front desk
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Housekeeping (on request)
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour fitness center
  • Coffee shop/cafe
  • Business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Communal living room
  • Front-desk safe
  • Snack bar/deli
  • Water dispenser

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Television
  • Blackout drapes/curtains
  • Elevator
  • In-room climate control (air conditioning)
$204 nightly
The total price is $238
Sep 1 - Sep 2
Total includes taxes and fees

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for King Room

King Room | View from room

King Room

9.0 out of 10
Wonderful
(337 reviews)

Highlights

Air conditioning
Heating
Smart TV
Blackout drapes/curtains
Premium bedding
Separate bedroom
Pillowtop bed
Private bathroom
  • 151 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for King Room - City View

King Room - City View | 1 bedroom, premium bedding, pillowtop beds, in-room safe

King Room - City View

9.0 out of 10
Wonderful
(63 reviews)

Highlights

Air conditioning
Heating
Smart TV
Blackout drapes/curtains
Premium bedding
Separate bedroom
Pillowtop bed
Private bathroom
  • 151 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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$193 nightly
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Sep 1 - Sep 2
Total includes taxes and fees
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About the neighborhood

Map
218 West 50th Street, New York, NY, 10019

What's nearby

  • Broadway - 1 min walk - 0.0 km
  • Times Square - 2 min walk - 0.2 km
  • Rockefeller Center - 8 min walk - 0.7 km
  • Grand Central Terminal - 16 min walk - 1.3 km
  • Manhattan Cruise Terminal - 17 min walk - 1.5 km

Getting around

  • Teterboro, NJ (TEB) - 17 min drive
  • Linden, NJ (LDJ) - 28 min drive
  • LaGuardia Airport (LGA) - 40 min drive
  • Newark Liberty Intl. Airport (EWR) - 40 min drive
  • John F. Kennedy Intl. Airport (JFK) - 56 min drive
  • Grand Central - 42 St. Station - 17 min walk
  • New York W 32nd St. Station - 19 min walk
  • Penn Station - 20 min walk
  • 50 St. Station (Broadway) - 1 min walk
  • 50 St. Station (8th Av.) - 2 min walk
  • 49th St. Station - 4 min walk

Restaurants

  • Din Tai Fung
  • Junior's Restaurant
  • ‪Famous Amadeus Pizza - ‬2 min walk
  • ‪Applebee's Grill + Bar - ‬1 min walk
  • ‪Carnegie Diner & Cafe - ‬2 min walk

About this property

citizenM New York Times Square

When you stay at citizenM New York Times Square, you'll be in a fantastic location, just a 5-minute walk from Broadway and Times Square. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at CanteenM - open 24/7, which serves vegetarian cuisine. Other highlights at this boutique hotel include a bar/lounge and a snack bar/deli. Fellow travelers like that it's only a short walk to public transportation: 50 St. Station (Broadway) and 50 St. Station (8th Av.) are just steps away.

Languages

English

At a glance

DONE

Hotel size

    • 230 rooms
    • Arranged over 17 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
    • Guests are recommended to download the property's CitizenM mobile app before check-in
    • For any questions, please contact the property using the information on the booking confirmation
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (10 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–11 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children stay free (see details)

Working away

  • Business center
  • Coworking spaces

Services

  • 24-hour front desk
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2014
  • Safe-deposit box at front desk
  • Television in common areas
  • Communal living room
  • 24-hour fitness center
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • 100% renewable energy
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Water dispenser
  • Reusable cups only

Accessibility

  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible vanity height (inches): 34
  • Elevator
  • Elevator door width (inches): 38
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 34
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Hand-held showerheads
  • Closed captioned TV
  • Raised toilet seat
  • Raised toilet seat height (inches): 18
  • Lowered electrical outlets in bathroom
  • Grab bar near toilet
  • Toilet grab bar height (inches): 34
  • Grab bar in shower
  • Shower grab bar height (inches): 34
  • Bathroom emergency pull cord
  • Roll-in shower
  • Roll-in shower width (inches): 36
  • Lever door handles
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • iPad
  • IPod docking station
  • 43-inch Smart TV
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Housekeeping (on request)
  • In-room safe (laptop compatible)
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only
  • Mobile key entry

Special features

Dining

CanteenM - open 24/7 - This restaurant specializes in vegetarian cuisine. Guests can enjoy drinks at the bar. Open 24 hours.
CloudM - Onsite bar. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 22 per person
  • Late check-out can be arranged for an extra charge of USD 69 (subject to availability)

Policies

Noise-free guestrooms cannot be guaranteed.
Onsite parties or group events are strictly prohibited.
Long-term renters welcome.
This property uses wind and solar energy, plus eco-friendly cleaning products.
Guests can rest easy knowing there's a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
State tax ID - MRMDUS33

Also known as

citizenM Hotel New York Times Square
citizenM New York Times Square
citizenM New York Times Square Hotel
citizenM Times Square Hotel
citizenM Times Square
citizenM New York Times Square Hotel
citizenM New York Times Square New York
citizenM New York Times Square Hotel New York

Frequently asked questions

Does citizenM New York Times Square offer free cancellation for a full refund?

Yes, citizenM New York Times Square does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at citizenM New York Times Square?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at citizenM New York Times Square?

Sorry, there's no onsite parking at citizenM New York Times Square.

What are the check-in and check-out times at citizenM New York Times Square?

Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is 11 AM. Late check-out is available for a charge of USD 69 (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.

Is there an onsite casino at citizenM New York Times Square?

No, this hotel doesn't have a casino, but Resorts World Casino (22-min drive) is nearby.

What is there to do at citizenM New York Times Square and nearby?

Maintain your daily exercise routine at the 24-hour gym.

Are there restaurants at or near citizenM New York Times Square?

Yes, CanteenM - open 24/7 offers vegetarian cuisine.

What's the area around citizenM New York Times Square like?

CitizenM New York Times Square is in Manhattan, a short 1-minute walk from 50 St. Station (Broadway) and 3 minutes' walk from Times Square. Travelers say the area is walkable and good for shopping.

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citizenM New York Times Square Reviews

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Popular mentions

Room
Service staff
Location
Bed
View
Lobby
Shower
Breakfast
Rooftop bar
Cities

What guests liked

  • Breakfast was consistently described as excellent, good, and wonderful by multiple guests. (25 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

The service was excellent and the hotel was just what we needed for our stay!
Ryan, 3-night trip

8/10 Good

I have been here several times and it is always very nice.
Rebecca, 1-night trip

10/10 Excellent

Friendly staff, nice rooms and great location. We walked to all iconic attractions.
Alina, 3-night trip

10/10 Excellent

nice staff and super clean room! enjoyed my short stay
Djaneiza, 1-night trip

10/10 Excellent

Small and cute boutique hotel in the heart of the broadway action
Tina, 1-night trip

10/10 Excellent

The staff (and especially the hotel bartenders Ben and Evon) were so awesome! Professional and Sweet and so helpful letting us know what places to visit. The hotel is immaculate and very conveniently located!
Janice, 3-night trip

10/10 Excellent

Room was very clean, bed was comfortable, lobby was very nice! Staff was very friendly & excellent!!!!
Jean M, 4-night trip

10/10 Excellent

Very clean and the staff were friendly
Monica, 3-night trip

10/10 Excellent

The smell is nice and place is clean.
Myra, 5-night trip

10/10 Excellent

Friendly staff, efficient check in/out, centrally located
Juan, 5-night trip

10/10 Excellent

Excellent location
Lauran, 5-night trip

8/10 Good

Location was convenient and facilities modern.Stayed there for the first weekend of August for my gf's birthday. The staff helped make it special for her by providing a card and complimentary drinks. Would stay there again.
Ricaldo, 2-night trip

10/10 Excellent

Check-in was pretty easy. The lobby is beautiful. I love he rooms and the bed was very comfortable. Great location.
Donna, 1-night trip

10/10 Excellent

Wonderful comfy bed. Convenient to theatres and eating
Mary ann, 4-night trip

10/10 Excellent

Staff was very nice
Ann, 4-night trip

10/10 Excellent

It was great!
Thomas, 1-night trip

10/10 Excellent

Excellent, unique hotel. Would stay again.
Sage, 3-night trip

10/10 Excellent

Don’t laugh…. Great pillows! Helpful people, great lobby, comfy clean room. I’d definitely stay again.
Diane, 3-night trip

10/10 Excellent

Great location, clean hotel, friendly staff, comfy beds. Can be loud outside as expected in central area, would’ve preferred room to get cleaned a bit more but overall great hotel
Ruby, 7-night trip

10/10 Excellent

Loved the location, very nice and clean. Near Times Square
PATRICK, 3-night trip

10/10 Excellent

Wonderful stay in nyc
Linh Giang, 5-night trip

10/10 Excellent

The property is in the perfect location...
Occino, 3-night trip

10/10 Excellent

GREAT LOCATION
Samantha, 5-night trip

8/10 Good

Location great, easy dining out areas . Great stuff.
Emmanuel, 3-night trip

10/10 Excellent

great place
Herman, 3-night trip