At Hotel Grand Marlon, unwind by the outdoor pool or indulge in international cuisine at Placeres. Stay connected with free in-room WiFi and find solace at the spa tub. Guests appreciate the overall condition of this hotel.
Palacio Municipal De Othon P. Blanco - 10 min walk - 0.8 km
Museum of Maya Culture - 10 min walk - 0.9 km
Getting around
Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 7 min drive
Corozal (CZH) - 36 min drive
Restaurants
Las Mismas - 3 min walk
Sergio's Pizzas - 5 min walk
hot dogs de la obregon - 4 min walk
Pasion Turca - 3 min walk
El Taquito de Don Julio - 1 min walk
About this property
Hotel Grand Marlon
Hotel Grand Marlon is a great choice for a stay in Chetumal. Guests can visit the fitness center for a workout or grab a bite to eat at Placeres, which serves international cuisine. An outdoor pool, a bar/lounge, and a hot tub are other features. Fellow travelers like the overall property condition.
Languages
English, Spanish
At a glance
DONE
Hotel size
34 rooms
DONE
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
No onsite parking
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Local cuisine breakfast (surcharge) each morning 7:00 AM–noon
Restaurant
Bar/lounge
Room service (limited hours)
Working away
Business center
Meeting room
Services
24-hour front desk
Tour/ticket assistance
Luggage storage
Facilities
Safe-deposit box at front desk
Terrace
Fitness center
An outdoor pool
Hot tub
Banquet hall
Accessibility
Elevator
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Room amenities
Be entertained
Flat-screen television
Premium TV channels
Home comfort
Air conditioning
Bathrobes and slippers
Iron/ironing board
Freshen up
Free toiletries
Hair dryer
Towels
Stay connected
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Access via exterior corridors
Special features
Dining
Placeres - This restaurant specializes in international cuisine. Guests can enjoy drinks at the bar.
Fees & policies
Optional extras
Local cuisine breakfast is offered for an extra charge of approximately MXN 145 for adults and MXN 145 for children
Policies
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Grand Marlon
Grand Marlon Chetumal
Hotel Grand Marlon
Hotel Grand Marlon Chetumal
Hotel Marlon
Marlon Hotel
The Grand Marlon Chetumal, Mexico - Quintana Roo
The Grand Marlon Hotel Chetumal
Hotel Grand Marlon Hotel
Hotel Grand Marlon Chetumal
Hotel Grand Marlon Hotel Chetumal
Frequently asked questions
Is there a pool at Hotel Grand Marlon?
Yes, there's an outdoor pool.
Are pets allowed at Hotel Grand Marlon?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Grand Marlon?
Sorry, there's no onsite parking at Hotel Grand Marlon.
What are the check-in and check-out times at Hotel Grand Marlon?
Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Hotel Grand Marlon and nearby?
Hotel Grand Marlon has an outdoor pool and a hot tub, as well as a fitness center.
Are there restaurants at or near Hotel Grand Marlon?
Yes, Placeres offers international cuisine.
What's the area around Hotel Grand Marlon like?
Hotel Grand Marlon is a short 8-minute walk from Palacio de Gobierno and 9 minutes' walk from Chetumal Ferry Terminal.
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Hotel Grand Marlon Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
7.8/10
Staff & service
7.6/10
Amenities
7.6/10
Property conditions & facilities
8.0/10
Eco-friendliness
Popular mentions
Room
Location
Service staff
Restaurant
Breakfast
Parking
Children
Towns
Reviews
10/10 Excellent
Jul 27, 2025
Loved our suite
Yadira
Yadira, 1-night trip
6/10 Okay
Aug 2, 2025
Other guests can be noisy and we would hear in our rooms but was not hotel fault. Would come back again.
Kersten
Kersten, 2-night trip
6/10 Okay
Aug 12, 2025
Parking options limited. Paid parking but no reservations
Yamani
Yamani, 1-night trip
10/10 Excellent
May 6, 2025
The front desk was extremely helpful with all my questions.
Martha
Martha, 1-night trip
10/10 Excellent
May 15, 2025
Room was clean. Our room was cleaned everyday. Our stay there was good.
Dyonne
Dyonne, 3-night trip
10/10 Excellent
Jun 24, 2025
The
Endu
Endu, 2-night trip
8/10 Good
Feb 17, 2025
Hotel was clean and reception was good
Sherston
Sherston, 2-night trip
10/10 Excellent
May 2, 2025
Great
Karl
Karl, 1-night trip
10/10 Excellent
May 2, 2025
Great spot but staff could have been more disciplined
Merceli
Merceli, 2-night trip
10/10 Excellent
Feb 18, 2025
Everything was good. Close to shopping area. Food served at restaurant was great.
Doreen
Doreen, 1-night trip
8/10 Good
Oct 27, 2024
The hotel restaurant had great service. Though the menu was limited everything offered was very good.
Christina
Christina, 2-night trip
10/10 Excellent
Jun 30, 2024
Convenient & Good for an overnight stay.
Santino
Santino, 1-night trip
8/10 Good
Sep 14, 2024
Excellent staff
Seleni
Seleni, 1-night trip
4/10 Poor
May 5, 2025
Wifi was so terrible I could not even make a what's app call without it dropping every few seconds. Even though it says there's a hot tub in the hotel description with along with gym, pool, etc, the hotel does not have one for all guest to use.
Crystalene
Crystalene, 1-night trip
6/10 Okay
Dec 2, 2024
It was ok for the price
Alexander
Alexander, 1-night trip
6/10 Okay
Oct 15, 2024
Customer service not the best, but the place was great!
Julieta
Julieta, 2-night trip
4/10 Poor
Aug 18, 2025
Arrived early (45 minutes) and understandably our rooms were not ready so we sat and relaxed in the hotel bar/restaurant and waited until our scheduled check in time and were told our rooms were now ready. We received our keys and remotes and went to our room. We walked into a room that hadn’t even been touched by anyone except the last guests! We informed front desk staff and were told they would get the room ready for us. Luckily we were able to leave our baggage in another room we had reserved that actually was ready and we came back a few hours later and the room was ready.
The website states there is a hot tub which is not true! This was one of the main reasons why we chose to stay there instead of other much nicer hotels in the area that we have previously stayed at. It’s simply a small portion of the pool that resembles a hot tub.
The restaurant/bar was nice and the food and selections were reasonably priced and the meals we had were good. Waiters and bartenders were very friendly and efficient with exception of the person who ran the register and she was terrible! I had to insist on running my payment repeatedly and once I showed her how to use their own credit card machine it cleared perfectly. When we returned later that evening for dinner and drinks once again she was unable to process the payment and was very abrupt and argumentative and they had to transfer our bill to the front desk and yes the payment was processed flawlessly on their first attempt.
Anthony
Anthony, 1-night trip
10/10 Excellent
Jan 9, 2025
Everything was ok with me. Thanks
Doreen
Doreen, 1-night trip
8/10 Good
Nov 3, 2024
All was well and okay
Bonnie
Bonnie, 3-night trip
6/10 Okay
Dec 21, 2024
Limited hot water for jetted tub. Beds are very hard. Otherwise staff was great and restaurant was delicious
Marcus
Marcus, 1-night trip
10/10 Excellent
Jun 24, 2024
I loved my stay. Very exclusive. I felt happy.
Janie
Janie, 2-night trip
8/10 Good
Apr 2, 2024
Great, recommended
Joni
Joni, 2-night trip
10/10 Excellent
Jul 21, 2024
Good experience
Pedro
Pedro, 1-night trip
6/10 Okay
Nov 9, 2024
Worked out well for me
The room was dated, the towels and sheets were obviously well worn, but everything was extremely clean
I would have like to have seen at least one English speaking channel like the other Chetumal hotels have
Verified traveler
1-night trip
8/10 Good
Jul 30, 2024
Poor WiFi in room, no refrigerator. Front desk and house keeping were friendly.