SUPER UNDER STAFFED!!
When I first booked this room, in FEBRUARY, I put in the comments I was requesting early check-in.
Two days before my stay, I called to reconfirm this. The man who answered the phone was very hard to understand. Had to repeat myself several times. His answer to my question, "I will be able to check in at 1:00pm, correct?", was YES.
Get to the hotel, nobody at the desk. Nobody to be found period. Nobody answered the phone at the desk with the note to call and someone will help you.
The hotel was booked with people all going to the same wedding. When the guy finally showed up at the desk at 2pm (he had been at lunch for about two hours), the lobby was FULL of people trying to check-in.
Ended up changing clothes in the bathroom down the hall.
Finally get into my room with about 20 minutes before having to leave for the wedding. Nice big holes in the wall about the bed where apparently a large picture had been hanging.
When I went to check-out the next morning, again NOBODY AT THE DESK. People had left notes saying they were checking out of their rooms. I did the same.
I get this was a VERY small town, but you need people at the desk at critical service times. And maybe, you need to delay taking your lunch when you know A LOT OF PEOPLE ARE GOING TO BE CHECKING IN.
About the only nice thing I can say about this hotel is, at least they had my reservation.....I hope to never again stay here again.