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Platinum Yucatan Princess Adults Only - All Inclusive

5.0 star property
Adults-only beachfront property with spa, near El Camaleón Mayakoba Golf Course

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Platinum Yucatan Princess Adults Only - All Inclusive

View from property
8 bars/lounges, 2 poolside bars, beach bar
8 bars/lounges, 2 poolside bars, beach bar
13 outdoor pools, pool umbrellas, sun loungers
Aerial view
VIP Access

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Non-smoking
  • Free breakfast
Main amenities
  • Daily housekeeping
  • On the beach
  • 6 restaurants and 2 poolside bars
  • 8 bars/lounges
  • Full-service spa
  • 13 outdoor pools
  • Nightclub
  • 6 outdoor tennis courts
  • Fitness center
  • Sauna
  • Steam room
  • Beach umbrellas
Feel at home
  • Private bathroom
  • Separate bathtub and shower
  • Living room
  • Television
  • Garden
  • Terrace
The price is $410
includes taxes & fees
$410 per night
Feb 16 - Feb 17

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Suite, Round Bed, Swimout (Honeymoon)

Suite, Round Bed, Swimout (Honeymoon) | Living area | 42-inch plasma TV with satellite channels, TV

Suite, Round Bed, Swimout (Honeymoon)

Highlights

Furnished balcony or patio
Private indoor spa tub
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Blackout drapes/curtains
Separate bathtub and shower
  • 882 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Swimout (Platinum)

Free minibar, in-room safe, desk, blackout drapes

Deluxe Room, Swimout (Platinum)

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free minibar items
Plasma TV
Pillow menu
Blackout drapes/curtains
Separate bathtub and shower
  • 581 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (deluxe)

Free minibar, in-room safe, desk, blackout drapes

Junior Suite (deluxe)

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
Plasma TV
Separate bedroom
Blackout drapes/curtains
Separate bathtub and shower
Hair dryer
  • 592 sq ft
  • Sleeps 3
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

View all photos for Junior Suite, Hot Tub (deluxe)

Free minibar, in-room safe, desk, blackout drapes

Junior Suite, Hot Tub (deluxe)

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
Plasma TV
Separate bedroom
Blackout drapes/curtains
Separate bathtub and shower
Hair dryer
  • 592 sq ft
  • Sleeps 3
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite, Round Bed (Honeymoon)

Suite, Round Bed (Honeymoon) | Free minibar, in-room safe, desk, blackout drapes

Suite, Round Bed (Honeymoon)

Highlights

Furnished balcony or patio
Private indoor spa tub
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Blackout drapes/curtains
Separate bathtub and shower
  • 884 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (Platinum)

Free minibar, in-room safe, desk, blackout drapes

Deluxe Room (Platinum)

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free minibar items
Plasma TV
Pillow menu
Blackout drapes/curtains
Separate bathtub and shower
  • 581 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Pool Access ((Swimout) Deluxe)

Junior Suite, Pool Access ((Swimout) Deluxe) | Free minibar, in-room safe, desk, blackout drapes

Junior Suite, Pool Access ((Swimout) Deluxe)

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
Plasma TV
Separate bedroom
Blackout drapes/curtains
Separate bathtub and shower
Hair dryer
  • 592 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

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About the neighborhood

Map
Prolongacion 5ta Avenida, Mz 20 Lote 006, Playa del Carmen, QROO, 77710

What's nearby

  • Playa Xcalacoco - 16 min walk
  • Gran Coyote Golf - 7 min drive
  • El Camaleón Mayakoba Golf Course - 8 min drive
  • Quinta Avenida - 12 min drive
  • Playa del Carmen Main Beach - 20 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 42 min drive
  • Cozumel Intl. Airport (CZM) - 12.7 miles/20.5 km

Restaurants

  • ‪Amaranto - ‬18 min walk
  • ‪Alberca - Pool - ‬9 min walk
  • ‪Privilege Lounge - ‬13 min walk
  • ‪Piano Bar - ‬6 min drive
  • ‪Restaurante Hacienda - ‬15 min walk

About this property

Platinum Yucatan Princess Adults Only - All Inclusive

At Platinum Yucatan Princess Adults Only - All Inclusive , you can spend time at the beach enjoying beach umbrellas, volleyball, and beachside drinks, plus you'll be within a 10-minute drive of Gran Coyote Golf. 13 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, facials, and aromatherapy. Yucatan, one of 6 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious property include 2 poolside bars, a nightclub, and a fitness center. Fellow travelers love the pool and helpful staff.

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
Meals and beverages at companion properties

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Land activities

Fitness facilities
Soccer
Tennis
Tennis lessons
Volleyball

Lessons/classes/games

Aerobics
Dancing

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs

Languages

English, French, Spanish

At a glance

DONE

Hotel size

    • 470 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Contactless check-in available
    • Express check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 18
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
    • Onsite parking includes off-street options
DONE

Other information

    • Smoke-free property
    • Caters to adults only

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:00 AM
  • 6 restaurants
  • 8 bars/lounges
  • 2 poolside bars
  • Beach bar
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

What to do

  • On the beach
  • Tennis
  • Fitness classes
  • Beach volleyball
  • Basketball
  • Archery
  • Shopping
  • Pool table
  • Scuba diving nearby

Working away

  • Business center
  • Conference space (6426 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 5 buildings/towers
  • ATM/banking
  • Garden
  • Terrace
  • Fitness center
  • Golf driving range on site
  • 13 outdoor pools
  • Full-service spa
  • Nightclub
  • Spa tub
  • 6 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • 42-inch plasma TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Free stocked minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Furnished balcony/patio
  • Separate living room

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • LED light bulbs

Special features

Spa

Princess Spa Platinum has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body scrubs. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Dining

Yucatan - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Bruschetta - This theme restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Rodeo Grill - This theme restaurant specializes in Tex-Mex cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open 24 hours. Open daily.
Aroma - This fine-dining restaurant specializes in international cuisine and serves dinner only. Open daily.
Asiatico - This theme restaurant specializes in Asian cuisine and serves dinner only. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Policies

Guests can rest easy knowing there's a security system and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
This property enforces a strict dress code in the restaurants.

Also known as

Platinum Yucatan Princess Adu
Platinum Yucatan Princess All Suites Playa del Carmen
Platinum Yucatan Princess All Suites Resort
Platinum Yucatan Princess All Suites Resort Playa del Carmen
Platinum Yucatan Princess Adults All inclusive Playa del Carmen
Platinum Yucatan Princess Adults Playa del Carmen
Platinum Yucatan Princess Adults

Frequently asked questions

Does Platinum Yucatan Princess Adults Only - All Inclusive offer free cancellation for a full refund?

Yes, Platinum Yucatan Princess Adults Only - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Platinum Yucatan Princess Adults Only - All Inclusive ?

Yes, there are 13 outdoor pools.

Are pets allowed at Platinum Yucatan Princess Adults Only - All Inclusive ?

Sorry, pets aren't allowed.

Is parking offered on site at Platinum Yucatan Princess Adults Only - All Inclusive ?

Yes, there's free self parking.

What are the check-in and check-out times at Platinum Yucatan Princess Adults Only - All Inclusive ?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and contactless check-in are available.

Is there an onsite casino at Platinum Yucatan Princess Adults Only - All Inclusive ?

No, this property doesn't have a casino, but Riviera Gran Casino (13-min drive) is nearby.

What is there to do at Platinum Yucatan Princess Adults Only - All Inclusive and nearby?

Have fun with onsite activities like archery and volleyball, and practice your swing on the tennis courts. Additional recreation onsite includes fitness classes, basketball, and volleyball. Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 13 outdoor swimming pools. Platinum Yucatan Princess Adults Only - All Inclusive also has 2 poolside bars, 8 bars, and a nightclub, as well as a sauna, a steam room, and a garden.

Are there restaurants at or near Platinum Yucatan Princess Adults Only - All Inclusive ?

Yes, there are 6 onsite restaurants, featuring international cuisine.

Does Platinum Yucatan Princess Adults Only - All Inclusive have any outdoor private spaces?

Yes, every room features a furnished balcony.

What's the area around Platinum Yucatan Princess Adults Only - All Inclusive like?

Platinum Yucatan Princess Adults Only - All Inclusive is a short 16-minute walk from Playa Xcalacoco and 19 minutes' walk from Chun-Zumbul (diving site). Travelers say this property is in a good location.

Reviews

8.2

Very Good

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Pierre, 6-night trip
Verified Hotels.com guest review

6/10 Good

Samantha, 5-night trip
Verified Hotels.com guest review

8/10 Very Good

What we expected
Value for money, used a lot of the next door resort. Buffet -adequate, food, luke warm. Rodeo grill, basic lunch. Evening, food and service great. Faff with pool towel process
haydn, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Gabriel, 4-night trip
Verified Hotels.com guest review

4/10 Fair

mark, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

katherine L, 7-night trip
Verified Expedia guest review

10/10 Exceptional

I really enjoyed it!
Joshua, 4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

The staff is so attentive. The hotel thought of everything. The room is stocked with everything you need, hair dryer, iron, scale, umbrella, mini fridge with drinks and alcoholic beverages, pool/beach towels. The nightly entertainment is amazing. The performance group is the far best one out of the 9 resorts we stayed in. Food was excellent. The only restaurant that requires reservation ahead is the hibachi. The only feedback I would recommend there is to allow guests to make reservations with concierge the night before as oppose to needing to go to the restaurant the day of and sit in line to make reservation. So, gusts are rushing from the pool or beach to grab a spot. Other than that, all is great.
Maja, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Very nice hotel overall!!!
Jorge, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Felipe, 5-night trip
Verified Travelocity guest review

10/10 Exceptional

Jiyeon, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Loved it all! Only resort I have ever been to more than once!
Jason, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Service and staff was absolutely stellar! Very accommodating and attentive. The resort was beautiful and so clean!
Verified Travelocity guest review

8/10 Very Good

This is the second time that me and my wife visited this property and we’re planning a third trip to this location. We really enjoyed the culture. The surroundings and the staff was kind and courteous..
Raymond, 7-night family trip
Verified Expedia guest review

6/10 Good

Not what we were expecting. Although there were many dining options they were only “open” on rotating nights of the week which meant we often had to wait an hour to eat dinner. The reservation system didn't make much sense, some you could reserve, some you couldn’t. They have a sports center which we were excited to try some of the activities but we walked out there 3 times an each time no one was there and other guests of the resort had to tell us it was closed. The room wasnt terrible, and the bed was comfortable but I can’t say the rooms were cleaned suer well, the same used dirty tooth pick that was there when we arrived was still there in the middle of the room when we left, do with that what you will. The food isn’t great, by then of the week me and my fiancé were quite sick. It seems like everything is a money grab as well, we came down one morning asking about the shuttle to town, instead of telling us how to make an arrangement for the shuttle they said, “no, you have to use taxi” and we paid more than 4x the price both ways and it was such a waste of money, all the find out there was a shuttle that left 30m after we left by taxi. This left a bad taste in our mouth the rest of the trip as we clearly asked for the shuttle. Needless to say, we sat on the beach and relaxed and watched a lot of middle aged adults get sloppy drunk and had very cheap, wildly mediocre (some times bad) food. So all in all it wasn’t the most awful trip, but I certainly wouldn't go back.
Regan, 9-night romance trip
Verified Expedia guest review

4/10 Fair

Mediocre is how I would describe our stay - I was disappointed on the dinning, activities, and the opportunities that came with platinum rooms. For meals - Breakfast and Lunch only offers one restaurant (buffet) for eating unless you do the pop up grill by the pool or beach. Dinner - only half the restaurants are open depending on what night it is - 4 total restaurants. Beach again is mediocre on seating. The servers do work hard and are deserving of their tips. The best part of our stay was spending time at their neighboring properties. Will not be returning to this location. Oh and concierge got mouthy with me instead of being helpful on two different situations.
Andre, 4-night romance trip
Verified Expedia guest review

6/10 Good

The property is okay the drive when you arrive there looks terrible a lot of animal poop all over the place the room when we arrived smelled terrible toilets was dirty and the tub so I had to clean it myself only 4 restaurants wouldn’t go back. The spa they said oh you chocolate covered strawberries we didn’t get that the massage room was freezing about 50 degrees so you can’t even relax the (hot tub jacuzzi) was freezing your better off going in your pool your better off getting a massage on the beach then the spa
Sadyah, 5-night romance trip
Verified Expedia guest review

2/10 Poor

too much pork the pool close too early and it was like a retirement home. No fun at all.
Nekia, 3-night trip with friends
Verified Expedia guest review

8/10 Very Good

Was quiet and not a lot of people at the time we went. Relaxing. Be careful with the rocks in the water at the beach.
Chad, 5-night romance trip
Verified Expedia guest review

4/10 Fair

I have to wait for service all the time in the restaurant, the vip area they ask for me to pay for everything that I like to enjoy. So I didn’t enjoy anything only the the room. The beach was impossible to swim rocks everywhere. The restaurant in the Beach was closed. 😏 I have be in Mexico a lot, never come back in this one.
Jane, 5-night trip
Verified Expedia guest review

4/10 Fair

This place was in need of some renovation
Samuel, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Julieta Lorena, 6-night trip
Verified Expedia guest review

8/10 Very Good

Was a good experience and value for what we paid - staff were really helpful and it had a great atmosphere
Claire, 5-night romance trip
Verified Expedia guest review

8/10 Very Good

The one problem we had was just between the concierge and the bag handlers, we were confused with what to ask each party as they had different jobs than we are used to.
morgan Jean, 10-night romance trip
Verified Expedia guest review

10/10 Exceptional

This property was beautiful and relaxing. It was very walkable and the sport park is a fun option. Swim up room was wonderful and the beach always had plenty of seating. Bar is open 24 hours. Great place to spend a week. Jovita was an amazing server and the entertainment crew was incredibly talented!
Sara, 7-night family trip
Verified Expedia guest review