970 No.68 Bo-ai Street, Hualien City, Hualien County, 970
What's nearby
Hualien Dongdamen Night Market - 4 min walk
Hualien Cultural Creative Industries Park - 5 min walk
Hualien Railway Culture Park - 6 min walk
Pine Garden - 1 min drive
Tzu Chi Cultural Park - 4 min drive
Getting around
Hualien (HUN) - 14 min drive
Hualien Station - 7 min drive
Ji'an Station - 9 min drive
Shoufeng Zhixue Station - 11 min drive
Airport shuttle (surcharge)
Train station drop-off (surcharge)
Train station pick-up (surcharge)
Restaurants
Three Koalas - 2 min walk
惠比須餅舖 - 2 min walk
博愛街黑白切 - 1 min walk
昭和58 - 1 min walk
阿美麻糬 - 2 min walk
About this property
Arsma Hotel
Arsma Hotel is just 4.3 mi (7 km) from the airport and offers a shuttle during limited hours. Guests can visit the fitness center for a workout or grab a bite to eat at Arsma Cafe, which serves light fare. Also, Hualien Dongdamen Night Market and National Dong Hwa University are within a short drive. Fellow travelers love the helpful staff and overall property condition.
Languages
Chinese (Mandarin), English, Japanese
At a glance
Hotel size
126 rooms
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 20
Check-out time is 11:00 AM
Special check-in instructions
This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 20
Pets
Pets not allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
No onsite parking
Transfers
Airport shuttle from 9:00 AM to 8:30 PM*
Train station shuttle*
Other information
Smoke-free property
Property amenities
Food and drink
To-go breakfast (surcharge) each morning 7:00 AM–10:00 AM
Restaurant
Coffee shop
Coffee/tea in a common area
Water dispenser
Traveling with children
Playground
What to do
Karaoke
Mountain climbing nearby
Working away
Business center
Meeting rooms
Computer station
Conference center
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Free newspapers in lobby
Luggage storage
Porter/bellhop
Free bicycle rentals
Facilities
Fitness center
Arcade/game room
Banquet hall
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Handrails in stairways
Wheelchairs available on site
Visual fire alarm
Room amenities
Be entertained
42-inch LCD TV
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Electric kettle
Slippers
Iron/ironing board (on request)
Sleep well
Soundproofed rooms
Premium bedding
Free crib/infant bed
Freshen up
Private bathroom
Bidet
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Desk
Free WiFi and wired internet
Food and drink
Refrigerator
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Dining
Arsma Cafe - This café serves light fare only.
The Shangri-La Restaurant - This restaurant specializes in international cuisine and serves breakfast only. Open daily.
Fees & policies
Optional extras
To-go breakfast is offered for an extra charge of approximately TWD 400 for adults and TWD 300 for children
Airport shuttle service is offered for an extra charge of TWD 300 per vehicle (one-way)
Train station pick-up and train station drop-off service is offered for an extra charge
Credit card charges are subject to an extra charge
Children & extra beds
Airport shuttle service for children up to age 7 costs TWD 300 (one-way)
Policies
This property accepts credit cards, debit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Parking is available on a first-come, first-served basis. Parking reservations are not accepted.
Starting January 1, 2025, this property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.
Also known as
Arsma Hotel
Arsma Hotel Hualien
Arsma Hualien
Arsma Hotel Hualien City
Arsma Hualien City
Arsma Hotel Hotel
Arsma Hotel Hualien City
Arsma Hotel Hotel Hualien City
Frequently asked questions
Does Arsma Hotel offer free cancellation for a full refund?
Yes, Arsma Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Arsma Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Arsma Hotel?
Sorry, there's no onsite parking at Arsma Hotel.
Is airport shuttle service offered by Arsma Hotel?
Yes, an airport shuttle is available from 9:00 AM to 8:30 PM. The charge is TWD 300 per vehicle one-way.
What are the check-in and check-out times at Arsma Hotel?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 11:00 AM.
What is there to do at Arsma Hotel and nearby?
Have fun during the warmer months with activities such as cycling. Enjoy amenities like a fitness center and an arcade.
Are there restaurants at or near Arsma Hotel?
Yes, Arsma Cafe offers international cuisine.
What's the area around Arsma Hotel like?
Arsma Hotel is in Hualien City Centre, a short 4-minute walk from Hualien Dongdamen Night Market and 5 minutes' walk from Hualien Cultural Creative Industries Park.
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
It’s a nice hotel in a very good location. The staff are super nice and helpful
QIUPING
QIUPING, 4-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Apr 9, 2024
Great stay - worth it
Very nice stay in the suite with a delicious breakfast. Unfortunately the earthquake cut our stay short, but they were so accommodating and made sure we were taken care of. What a terrifying thing for the staff to navigate - they were wonderful. I fear the hotel had significant damage and hope they will be able to reopen.
Allison
Allison, 2-night family trip
Verified Hotels.com guest review
8/10 Very Good
Mar 23, 2024
Fred
Fred, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Mar 20, 2024
Richard
Richard, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 17, 2024
The room is huge and clean!
Winnie
Winnie, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Mar 13, 2024
pei cheng
pei cheng, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 11, 2024
Room is spacious and clean. Walking distance to Dong Da Men night market. There is a wide variety of choices for breakfast. Strongly recommended place to stay.
Mei Kuan
Mei Kuan, 1-night family trip
Verified Expedia guest review
8/10 Very Good
Jan 26, 2024
service was excellent. Staffers were polite and helpful. Only thing was the carpet was old and worn off. Need upgrade
Verified traveler
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 10, 2024
Great location with walking distance to the night market and beach. We enjoyed the breakfast. There were a lot of options and it was really great. Kids commented it's one of the best. Also really appreciated that hotel provided the biking service, we had opportunity to bike around. that was nice too. Wish they could tell us that they do provide shuttle service to train station but need lead time.
Dong
Dong, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Jan 5, 2024
Danny
Danny, 1-night trip
Verified Hotels.com guest review
6/10 Good
Jan 3, 2024
talia
talia, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Jan 3, 2024
Good Breakfast (wide selection)
Short walking distance to Luodong night marke
Patricia
Patricia, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
Dec 16, 2023
The hotel has exceeded my expectations. It is clean, well maintained and has a good spread of breakfast. It is also very accessible to the night market. Highly recommended. I'll choose this hotel again if i come to Hualien.
Elaine
Elaine, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Dec 8, 2023
Chi-Fen
Chi-Fen, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 8, 2023
Brendon
Brendon, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
Dec 4, 2023
Staff was most polite and helpful. I enjoyed my stay.
John
John, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Nov 21, 2023
Megan
Megan, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Nov 18, 2023
Handy location, friendly staff, fantastic breakfast. The property is getting run down inside, carpets all need replacing as they are a bit smelly, and there is mould on the bathroom ceiling coming through.