Holiday Inn Lancaster, an IHG Hotel offers a great location, putting you within a 15-minute walk of Lancaster Marriott at Penn Square and Lancaster County Convention Center. Guests can take a dip in the indoor pool or grab a bite to eat at The Imperial, which serves lunch and dinner. Other features include a bar/lounge, a 24-hour fitness center, and a snack bar/deli. Fellow travelers love the helpful staff.
Languages
English
At a glance
Hotel size
215 rooms
Arranged over 10 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21
Check-out time is 11 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
Pets allowed (dogs only)*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Covered onsite self parking (USD 15 per night; includes in/out privileges)
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 6:30 AM–11:00 AM
Restaurant
Bar/lounge
Snack bar/deli
Traveling with children
Children stay free (see details)
What to do
Hiking/biking trails nearby
Horse riding nearby
Working away
Business center
13 meeting rooms
Computer station
Conference space (22000 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Pool loungers
Facilities
ATM/banking
Terrace
Library
24-hour fitness center
An indoor pool
Banquet hall
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Room amenities
Be entertained
LCD television
Premium cable channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
More
Daily housekeeping
Special features
Dining
The Imperial - This restaurant serves lunch and dinner.
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately USD 7 to 20 per person
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 50 per pet, per night
Parking
Covered self parking costs USD 15 per night with in/out privileges
Policies
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hotel Lancaster
Holiday Inn Lancaster
Holiday Inn Lancaster, An Ihg
Holiday Inn Lancaster, an IHG Hotel Hotel
Holiday Inn Lancaster, an IHG Hotel Lancaster
Holiday Inn Lancaster, an IHG Hotel Hotel Lancaster
Frequently asked questions
Does Holiday Inn Lancaster, an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Inn Lancaster, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Holiday Inn Lancaster, an IHG Hotel?
Yes, there's an indoor pool.
Are pets allowed at Holiday Inn Lancaster, an IHG Hotel?
Yes, dogs are welcome. There's a charge of USD 50 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Holiday Inn Lancaster, an IHG Hotel?
Yes. Self parking costs USD 15 per night.
What are the check-in and check-out times at Holiday Inn Lancaster, an IHG Hotel?
Check-in start time: 3 PM; Check-in end time: anytime. Check-out time is 11 AM. Contactless check-out is available.
What is there to do at Holiday Inn Lancaster, an IHG Hotel and nearby?
Have fun with nearby activities like hiking and horseback riding. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a 24-hour fitness center.
Are there restaurants at or near Holiday Inn Lancaster, an IHG Hotel?
Yes, there's an onsite restaurant, The Imperial.
What's the area around Holiday Inn Lancaster, an IHG Hotel like?
Holiday Inn Lancaster, an IHG Hotel is a short 6-minute walk from Lancaster Marriott at Penn Square and 9 minutes' walk from Lancaster County Convention Center.
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.8/10
Staff & service
8.0/10
Amenities
8.6/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
Jan 25, 2025
Patrick
Patrick, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Jan 24, 2025
Very pleased that they reached out shortly after I checked in.
Verified traveler
1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 14, 2025
Ann
Ann, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 17, 2024
Megan
Megan, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 11, 2024
Terry
Terry, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 6, 2024
Rogie
Rogie, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 30, 2024
Quick trip
Hotel was nice, clean and comfortable. Staff were very friendly- would stay again
Ursula
Ursula, 3-night family trip
Verified Hotels.com guest review
8/10 Very Good
Nov 26, 2024
The iron did not seem to function well when I tried to add water for steam which was a little frustrating and when I tried to speak to someone about it, they seemed disinterested in solving the issue. Otherwise, the hotel was nice, clean and comfortable.
Laurence
Laurence, 4-night business trip
Verified Hotels.com guest review
8/10 Very Good
Nov 26, 2024
Kyle
Kyle, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Nov 19, 2024
tammy
tammy, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 16, 2024
leo
leo, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Nov 16, 2024
Gale
Gale, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 15, 2024
irene
irene, 1-night trip
Verified Hotels.com guest review
6/10 Good
Nov 11, 2024
Lauren
Lauren, 1-night family trip
Verified Hotels.com guest review
6/10 Good
Nov 10, 2024
Was not able to check in until 4:30pm
Loud party outside our room late at night
Daphne
Daphne, 1-night trip
Verified Hotels.com guest review
4/10 Fair
Nov 9, 2024
irene
irene, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 8, 2024
William
William, 1-night business trip
Verified Hotels.com guest review
8/10 Very Good
Nov 1, 2024
Amber
Amber, 1-night trip
Verified Expedia guest review
4/10 Fair
Oct 26, 2024
Not the best hotel
This stay was part of a longer business trip. We stayed in 2 other holiday inns during this trip and this particular one was horrible compared to our other stays. I will say the location is excellent. The room was run down, air conditioner was not working right, when asked if we could move rooms because of the noise level from neighbors we were denied, there was an issue with our breakfast tickets and we need a printed receipt for work and we are still having trouble getting it. We travel to Lancaster for work multiple times a year and we will never stay here again.
Ramona
Ramona, 5-night business trip
Verified Hotels.com guest review
8/10 Very Good
Oct 23, 2024
Toilet and air conditioner in room where broken. Too many bums outside to walk around. Connected restaurant expensive and messes up order then yells at you. Front desk staff was very nice though.
Victoria
Victoria, 5-night romance trip
Verified Travelocity guest review
10/10 Exceptional
Oct 20, 2024
Our suite was huge, perfect for a trip with 2 teens and the dog. Staff was helpful with suggestions for where to walk the dog. Very convenient for all the Lancaster shops & restaurants. We'll be back.