Nestled by the lake, The Windsor Castle offers a serene retreat with 2 poolside bars and a lush garden. Enjoy family-friendly fun in the playground or arcade/game room, then unwind on the sun-kissed terrace. With WiFi and express check-in/check-out options available.
Thirunakkara Mahadeva Temple - 3 min drive - 2.5 km
Mahatma Gandhi University - 4 min drive - 3.3 km
Thangal Hill - 4 min drive - 3.3 km
Nagambadam Stadium - 4 min drive - 3.6 km
Kottayam Cheriyapally - 5 min drive - 4.3 km
Getting around
Cochin International Airport (COK) - 174 min drive
Kottayam Station - 11 min drive
Pallam Chingavanam Station - 14 min drive
Kumaranalloor Station - 18 min drive
Airport shuttle (surcharge)
Area shuttle (surcharge)
Restaurants
Hotel Anand - 3 min drive
The Citizens Club - 5 min walk
Indian Coffe House - 2 min drive
Theos - 17 min walk
ChicKing Fried Chicken - 2 min walk
About this property
The Windsor Castle
The Windsor Castle is a great choice for a stay in Kottayam. You can visit the health club for a workout or unwind with a drink at one of the 2 poolside bars. Other highlights include 2 outdoor pools, an outdoor tennis court, and a children's pool.
Languages
English, French, German, Hindi, Russian
At a glance
DONE
Hotel size
57 rooms
Arranged over 6 floors
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in/out available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Babysitting*
Supervised childcare*
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Wheelchair-accessible parking on site
DONE
Transfers
Airport shuttle on request (during limited hours)*
DONE
Offsite
Area shuttle*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
2 poolside bars
Snack bar/deli
Traveling with children
Children's pool
Playground
Supervised childcare (surcharge)
What to do
Bicycle rentals nearby
Working away
24-hour business center
Meeting rooms
Conference space
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Facilities
4 buildings/towers
Built in 2000
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Library
Television in common areas
Health club
2 outdoor pools
Arcade/game room
Spa services
Outdoor tennis court
Banquet hall
Traditional architecture
Accessibility
Braille/raised signage
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Room amenities
Be entertained
LCD television
Premium cable channels
Home comfort
Air conditioning
Ceiling fan
Minibar
Coffee/tea maker
Electric kettle
Iron/ironing board (on request)
Sleep well
Premium bedding
Freshen up
Free toiletries
Hair dryer (on request)
Towels
Stay connected
Desk
Free newspapers
Free WiFi
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
Christmas Eve (December 24) Gala Dinner per adult: INR 2000
Christmas Eve (December 24) Gala Dinner per child: INR 2000 (from 5 to 11 years old)
New Year's Eve (December 31) Gala Dinner per adult: INR 2000
New Year's Eve (December 31) Gala Dinner per child: INR 2000 (from 6 to 11 years old)
Optional extras
Airport shuttle service is offered for an extra charge of INR 3000 per vehicle (one way)
Area shuttle service is offered for an extra charge
Children & extra beds
Supervised childcare is available for an extra charge
Babysitting is available for an extra charge
Pool, spa, & gym (if applicable)
Pool access available from 7:00 AM to 8:00 PM
Policies
This property accepts credit cards.
Credit cards accepted: Visa, Mastercard
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Please note: To comply with local law, no alcohol will be served in this property on the first day of every month.
Also known as
Windsor Castle Hotel Kottayam
Windsor Castle Kottayam
The Windsor Castle Hotel
The Windsor Castle Kottayam
The Windsor Castle Hotel Kottayam
Frequently asked questions
Does The Windsor Castle offer free cancellation for a full refund?
Yes, The Windsor Castle does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Windsor Castle?
Yes, there are 2 outdoor pools and a children's pool. Guests have pool access from 7:00 AM to 8:00 PM.
Are pets allowed at The Windsor Castle?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Windsor Castle?
Yes, there's free self parking.
Is airport shuttle service offered by The Windsor Castle?
Yes, an airport shuttle is available. The charge is INR 3000 per vehicle one way.
What are the check-in and check-out times at The Windsor Castle?
Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out are available.
What is there to do at The Windsor Castle and nearby?
Practice your swing on the tennis courts. Enjoy a swim in one of the 2 outdoor swimming pools or use the hotel's other amenities, which include 2 poolside bars and a health club. The Windsor Castle also has spa services and an arcade, as well as a picnic area and a garden.
What's the area around The Windsor Castle like?
The Windsor Castle puts you in the heart of Kottayam. Popular attractions include Thirunakkara Mahadeva Temple, which is 3 minutes away by car.
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The Windsor Castle Reviews
Reviews
6.0
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.4/10
Cleanliness
6.4/10
Staff & service
5.6/10
Amenities
5.6/10
Property conditions & facilities
5.6/10
Eco-friendliness
Reviews
6/10 Good
Jan 13, 2025
Hotel is nice and clean but service is sub par. Takes too long to get any items and little things like extra towels or toilet paper were hard to get
Arun
Arun, 1-night trip
2/10 Poor
Jan 4, 2025
Terrible
Clogged drains, toilets that don’t flush, phones don’t work.
This hotel needs a complete renovation .
The restaurant was subpar with minimal choices
Would not recommend this hotel
Bindubal
Bindubal, 3-night trip
2/10 Poor
Dec 27, 2024
Very unclean. The rooms are almost falling down. Poor service
Sreyas
Sreyas, 2-night trip
10/10 Exceptional
Feb 9, 2025
Reena
Reena, 1-night trip
2/10 Poor
Jan 8, 2025
Jody
Jody, 9-night trip
2/10 Poor
May 9, 2023
Anish
Anish, 1-night trip
8/10 Very good
Apr 3, 2019
Good place to stay
The resort was nice but the rooms need upkeep
Karan
Karan, 1-night trip
2/10 Poor
Apr 3, 2019
Disorganised staff, run down Hotel. Loud guests who were disruptive and not managed by Hotel staff. Would not recommend
pamela
pamela, 2-night trip
6/10 Good
Mar 12, 2019
Good ambiance for the out side of the property
Good place for walking and dine out
But in side the property and and the leadership of the friendiffice has to be improve the customer support inter personal relationships
Verified traveler
4-night trip
6/10 Good
Dec 13, 2018
Not parallel to price hotel staff was not honest before they promised something else and then they didn’t fulfill that
M
M, 2-night trip
2/10 Poor
Dec 7, 2018
Poor service and not comfortable
Rude front office staff with zero courtesy! Rooms very hot, AC not good. No windows!! No exhaust in wash room! Over all horrible. Not good for business travellers. I won't stay here again or recommend to anyone. May be good for wedding reception guests who don't need to stay but just need a room to change etc.
abe thomas
abe thomas, 1-night trip
8/10 Very good
Aug 10, 2018
Good service
Stay was good and comfortable. The manager at the restaurant went above his duty to see if the food was good and our stay comfortable.
Alexander job
Alexander job, 1-night trip
4/10 Fair
Aug 7, 2018
Very dated place with poor service
Karim
Karim, 4-night trip
10/10 Exceptional
May 12, 2018
Anil
6/10 Good
May 4, 2018
Justo
Muy justo, parece que hace tiempo fue un buen hotel, pero ahora está viejo y descuidado. El agua caliente de l ducha tarda más de 10 minutos en salir.
Beatriz
8/10 Very good
May 1, 2018
we stayed in a bungalow, lovely setting on canal. we were well looked after.
Verified traveler
8/10 Very good
Apr 13, 2018
Value for money
Verified traveler
10/10 Exceptional
Mar 24, 2018
very friendly staff.
very professional
Hendrik
8/10 Very good
Mar 19, 2018
Though advertising premium channels, there were none except for some select english landguage news. The grounds to the hotel were very nice. The staff was attentive.
Verified traveler
2-night trip
10/10 Exceptional
Jan 2, 2018
New year eve at Windsor castle , kottayam
It was amazing , the staff was cooperative in providing the facilities . In the absence of the concerned personal the front desk manager hurried with for boat services .
It was a memorable experience
inderjit
inderjit, 1-night trip
This review was submitted before 2018 and has not been verified.
4/10 Fair
Dec 16, 2015
This is a 2 Star Hotel with US standards
Bed sheets and towels are very old and stained. There is no tissue in the room. While hotel staff are nice but not many speaks English. Which is unusual for India. It is a 2 star hotel with US standards.
Cemal
This review was submitted before 2018 and has not been verified.
4/10 Fair
Mar 4, 2015
Room
The room did not look clean.
The room was very hot amd it took a long time to cool off.
The bathroom was not clean and there was no hot water. I had to take cold shower.
The hotel staff was OK.
Yhe restaurent was OK.
The restaurent staff was Ok.
The food was OK.
Overall, the the room was not worth the money.
Bill
This review was submitted before 2018 and has not been verified.
6/10 Good
Jan 28, 2015
Nice property but hotel itself needs fixing up
Stayed 3 nights. Rooms need updating. Mixed results with staff: some very friendly while others not so pleasant. Great property for strolling down to waterfront.
Verified traveler
This review was submitted before 2018 and has not been verified.
4/10 Fair
Dec 3, 2014
comments
noisy maintenance work going on during afternoon hours on floor above our room without any intimation. stopped only after strong intervention by me with the management.
p j
This review was submitted before 2018 and has not been verified.
8/10 Very good
Nov 28, 2014
very good
Very spacious and clean hotel. The staff were very good. Especiall Geno in the office went extra mile to process my request. Generally very Good and offerdable.