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Four Points by Sheraton Medan

4.0 star property
Medan hotel with spa and outdoor pool

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Photo gallery for Four Points by Sheraton Medan

Gazebo
Outdoor pool
Exterior
Meeting facility
Meeting facility
Located in the heart of a shopping district, Four Points by Sheraton Medan offers an upscale retreat. Treat yourself to rejuvenating spa treatments, bask in the sun at the outdoor pool, or indulge in meals at The Eatery. With free WiFi and self parking, you'll feel right at home.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Non-smoking
  • Spa
  • Laundry facilities
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness center
  • Children's pool
  • 24-hour room service
  • Coffee shop/cafe
  • Conference center
  • Business center
  • Meeting rooms

Feel at home (6)

  • Cribs/infant beds (surcharge)
  • Children's pool
  • Refrigerator
  • Television
  • Garden
  • Daily housekeeping
$45 nightly
The total price is $50
Aug 23 - Aug 24
Total with taxes and fees

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Suite, 1 Bedroom, Non Smoking

1 bedroom, minibar, in-room safe, soundproofing

Suite, 1 Bedroom, Non Smoking

Highlights

Soundproofed
Air conditioning
Refrigerator
LED TV
Separate bedroom
Separate bathtub and shower
Bidet
Bathrobes
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom

1 bedroom, minibar, in-room safe, soundproofing

Junior Suite, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Refrigerator
LED TV
Separate bedroom
Separate bathtub and shower
Bidet
Bathrobes
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Smoking

1 bedroom, minibar, in-room safe, soundproofing

Room, 2 Twin Beds, Smoking

Highlights

Soundproofed
Air conditioning
Refrigerator
LED TV
Separate bedroom
Private bathroom
Rainfall showerhead
Hair dryer
  • 1 bedroom
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Smoking

1 bedroom, minibar, in-room safe, soundproofing

Room, 1 King Bed, Smoking

Highlights

Soundproofed
Air conditioning
Refrigerator
LED TV
Separate bedroom
Bidet
Hair dryer
Private bathroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Smoking

1 bedroom, minibar, in-room safe, soundproofing

Room, 2 Twin Beds, Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Refrigerator
LED TV
Separate bedroom
Private bathroom
Rainfall showerhead
Hair dryer
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Smoking

1 bedroom, minibar, in-room safe, soundproofing

Room, 1 King Bed, Smoking

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
LED TV
Separate bedroom
Bidet
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

Similar properties

Outdoor pool

JW Marriott Hotel Medan

  • Pool
  • Spa
  • Airport transfer
  • Free parking
9.2 out of 10, Wonderful, 613 reviews
$80 nightly
The price is $88
Aug 24 - Aug 25
Total with taxes and fees
JW Marriott Hotel Medan
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About the neighborhood

Map
Jl. Gatot Subroto No. 395, Medan, North Sumatra, 20119

What's nearby

  • Sun Plaza - 3 min drive - 3.5 km
  • Grand City Hall - 4 min drive - 3.8 km
  • University of North Sumatera - 5 min drive - 4.2 km
  • Medan Mall - 6 min drive - 6.1 km
  • Maimun Palace - 6 min drive - 5.4 km

Getting around

  • Medan (KNO-Kuala Namu Intl.) - 60 min drive
  • Medan Station - 14 min drive
  • Pulu Brayan Station - 23 min drive
  • Kuala Bingai Station - 29 min drive

Restaurants

  • ‪Kerang Rebus Sumber Rejeki - ‬3 min walk
  • ‪Ayam Penyet Bu Mai - ‬2 min walk
  • ‪The Eatery @ Four Points By Sheraton Hotel - ‬2 min walk
  • ‪Sea food dan Nasi Uduk Tjong 45 Java Jln Gatot Subroto/Simp Ayahanda - ‬3 min walk
  • ‪Selow Time Coffee - ‬5 min walk

About this property

Four Points by Sheraton Medan

Enjoy your visit to Medan with a stay at Four Points by Sheraton Medan. Guests can visit the spa to indulge in Thai massages, aromatherapy, or reflexology, and The Eatery serves breakfast, lunch, and dinner. An outdoor pool, a bar/lounge, and a 24-hour fitness center are other highlights.

Languages

Chinese (Mandarin), English, Indonesian

At a glance

DONE

Hotel size

    • 220 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 17
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 17
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • Free daily reception
  • 24-hour room service

Traveling with children

  • Children's pool
  • Grocery/convenience store

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Television in common areas
  • 24-hour fitness center
  • An outdoor pool
  • Full-service spa
  • Vegan dining options
  • Vegetarian dining options
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Banquet hall

Accessibility

  • Elevator
  • Elevator door width (inches): 91
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Front entrance ramp
  • Wheelchairs available on site
  • Visual doorbell notification
  • Lowered electrical outlets in bathroom
  • Lever door handles
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance
  • 5 stairs to reach property

Room amenities

Be entertained

  • 32-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker

Sleep well

  • Soundproofed rooms
  • Crib/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Puncak Alam Spa. Services include sports massages, Thai massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Dining

The Eatery - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
The Onyx - Onsite lobby lounge. Happy hour is offered. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately IDR 150000 per person

Children & extra beds

  • Cribs/infant beds are available for IDR 350000.0 per stay
  • Rollaway beds are available for IDR 350000.0 per stay

Policies

This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

Grand Serela Hotel Medan
Hotel Serela
Serela
Serela Hotel
Four Points Sheraton Medan Hotel
Four Points Sheraton Medan
Four Points by Sheraton Medan Hotel
Four Points by Sheraton Medan Medan
Four Points by Sheraton Medan Hotel Medan

Frequently asked questions

Does Four Points by Sheraton Medan offer free cancellation for a full refund?

Yes, Four Points by Sheraton Medan does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Four Points by Sheraton Medan?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Four Points by Sheraton Medan?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Four Points by Sheraton Medan?

Yes, there's free self parking.

What are the check-in and check-out times at Four Points by Sheraton Medan?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.

What is there to do at Four Points by Sheraton Medan and nearby?

Four Points by Sheraton Medan has a spa and an outdoor pool, as well as a 24-hour fitness center and a garden.

Are there restaurants at or near Four Points by Sheraton Medan?

Yes, there's an onsite restaurant, The Eatery.

What's the area around Four Points by Sheraton Medan like?

Four Points by Sheraton Medan puts you in the heart of Medan. Popular attractions include Grand City Hall, which is 4 minutes away by car.

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Four Points by Sheraton Medan Reviews

Reviews

8.2

Very Good

8.6/10

Cleanliness

8.2/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

The room was very clean and the bed was very comfortable. The staff were friendly and helpful.
Sondang Meyhwa Angeline, 1-night trip

10/10 Excellent

Nice hotel! Everyone so Friendly and helpful . ..
Tati, 1-night trip

8/10 Good

Love you

This is clean room , will stay again when visit Medan next visit
Santo, 1-night trip

8/10 Good

If there’s a vicinity map guide, that will be extremely helpful. There are things that one can’t rely on the hotel all the time. I love to walk around area of a hotel that im staying, getting little entertainment like snacks, foods or quiet chilling spots, which will make it feel like an extended street family of the hotel. However I couldn’t get much here. But Starbucks is by far a nice quiet extended escapade. And maybe investors could improve path to Brastagi Supermarket, or something? I dunno. Otherwise, everything has been well.
Faizal, 4-night trip

6/10 Okay

Noisy room

Hotel sound proof is not so good . Can hear the noise of car and motorcycle on the road side at night time
Philip, 1-night trip

10/10 Excellent

Aprilia, 6-night trip

2/10 Terrible

Aprilia, 2-night trip

10/10 Excellent

Chin Choon, 2-night trip

10/10 Excellent

ARUN, 3-night trip

10/10 Excellent

1-night trip

10/10 Excellent

April, 1-night trip

8/10 Good

Rohaya, 1-night trip

10/10 Excellent

1-night trip

10/10 Excellent

Firdaus, 1-night trip

8/10 Good

Sari, 1-night trip

8/10 Good

KAZUTO, 1-night trip

4/10 Poor

Very bad customer service
Bernard, 3-night trip

10/10 Excellent

Good hotel wz family friendly.

Very good for family stay
Mohd Rahman Bin, 4-night trip

10/10 Excellent

Mohd Rahman Bin, 1-night trip

8/10 Good

Ronny, 2-night trip

8/10 Good

전반적인 후기

아침식사 메뉴가 약간 부족하고 과일은 일부 상한 맛을 느꼈다. 샤워기 압력이 약했다. 또한 8층에 숙박했는데 옥상에서 나는 기계소리(에어컨 실외기로 추정)로 인해 잠들기가 약간 힘들었다. 기타사항은 만족한다.
룸에서 촬영한 메단시내 전경
hakhee, 3-night trip

10/10 Excellent

Good

The room is big and comfortable... located in central and convenient to travel to nearby malls or complex.
Edwin, 2-night trip

2/10 Terrible

HENDRY, 1-night trip

8/10 Good

Great value, clean, friendly staff food food in resturant. Small but good pool and a nice well equipped gym.
2-night trip

4/10 Poor

Premium rooms facing main road, pretty noisy. Room glass windows should be double layers, which is not. Breakfast selections are the same everyday. 🙁 Poor service recovery by hotel staffs, including senior staff member of the reception.
Wee Beng, 6-night trip