4/10 Fair
Jan 29, 2025
Disappointing and NOISY!
Noisy. VERY noisy. I've stayed at quieter Disney hotels You would think a resort would be quiet, not this one. Many tourists feel they can make a lot of noise late at night. Hotel staff does nothing to stop it. Woke up every morning to screaming kids from the pool. (my room had ocean view where pool is). If you are a solo guest, hotel staff at restaurant will neglect you for group guests. I to make effort constantly to get someones attention. I felt like I didn't exist. The elevators were a disaster. A busy resort with only 2 elevators and the floor buttons did not work. To go up, I had to go all the way down first, then the elevator will go up. To go down, I had to ride the elevator all the way to top floor first, then go down. Sometimes the elevator would skip my floor (4) all together. I was at the resort for almost 2 weeks. The elevators were NEVER fixed. If you want a quiet resort AVOID this place. Overpriced for what you get. Food was average and poor quality. The cooks were probably ok but the ingredients were of poor quality. Meat was terrible, full of grizzle fat and most of it inedible. The only they made right was rice. But go figure. It's the Philippines.
Tony
Tony, 12-night trip
Verified Hotels.com guest review
