Holiday Inn Express Hotel & Suites Knoxville West -Papermill, an IHG Hotel
When you stay at Holiday Inn Express Hotel & Suites Knoxville West -Papermill, an IHG Hotel, you'll be within a 10-minute drive of University of Tennessee and Knoxville Convention Center. You can get a workout in at the 24-hour fitness center or take a dip in the indoor pool. Also, Neyland Stadium and Thompson–Boling Arena are within a short drive. Fellow travelers love the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
90 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21
Check-out time is 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning
Traveling with children
Grocery/convenience store
Working away
24-hour business center
Meeting room
Conference space (1064 square feet)
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Multilingual staff
Facilities
Safe-deposit box at front desk
24-hour fitness center
An indoor pool
Accessibility
Wheelchair accessible
Braille/raised signage
Elevator
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Visual alarms in hallways
Closed captioned TV
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
42-inch flat-screen TV
Premium cable channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Free crib/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Soap and shampoo
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free newspapers
Free WiFi and wired internet
Free local calls
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
Connecting/adjoining rooms available
Fees & policies
Children & extra beds
Rollaway beds are available for USD 10.0 per night
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 10:00 PM
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Also known as
Holiday Inn Express Hotel Papermill Hotel
Holiday Inn Express Hotel Papermill Hotel Knoxville West
Holiday Inn Express Hotel Papermill
Holiday Inn Express Papermill
Holiday Inn Express Hotel Suites Knoxville West Papermill
Holiday Inn Express Hotel Suites Knoxville West Papermill
Frequently asked questions
Does Holiday Inn Express Hotel & Suites Knoxville West -Papermill, an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Inn Express Hotel & Suites Knoxville West -Papermill, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Holiday Inn Express Hotel & Suites Knoxville West -Papermill, an IHG Hotel?
Yes, there's an indoor pool. Guests have pool access from 9:00 AM to 10:00 PM.
Are pets allowed at Holiday Inn Express Hotel & Suites Knoxville West -Papermill, an IHG Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Holiday Inn Express Hotel & Suites Knoxville West -Papermill, an IHG Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Holiday Inn Express Hotel & Suites Knoxville West -Papermill, an IHG Hotel?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11 AM.
What is there to do at Holiday Inn Express Hotel & Suites Knoxville West -Papermill, an IHG Hotel and nearby?
Holiday Inn Express Hotel & Suites Knoxville West -Papermill, an IHG Hotel has an indoor pool and a 24-hour fitness center.
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.4/10
Staff & service
8.6/10
Amenities
9.0/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
Jan 21, 2025
Exceptional stay
The whole experience from the greeting upon arrival to the comfortable bed and cleanliness was exceptional
Veronica
Veronica, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 4, 2025
Jessica
Jessica, 1-night family trip
Verified Hotels.com guest review
6/10 Good
Nov 14, 2024
Ju
Ju, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 28, 2024
The room was in great condition and everyone was very friendly
Stephen
Stephen, 2-night business trip
Verified Expedia guest review
10/10 Exceptional
Oct 25, 2024
Eric
Eric, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Oct 22, 2024
Christopher
Christopher, 3-night trip
Verified Expedia guest review
8/10 Very Good
Oct 20, 2024
Mark
Mark, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 15, 2024
Love this place
Leslie
Leslie, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Oct 14, 2024
Was very clean
Chance
Chance, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
Oct 14, 2024
Kara
Kara, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 11, 2024
Malinda
Malinda, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Sep 25, 2024
Danielle
Danielle, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Sep 23, 2024
Hotel was very nice. Comfy beds, very helpful staff. Breakfast was decent. There was not a ton to do in the area but not terribly far from stuff to do. I was not a fan of the price gouging that happened during the weekend I was there for a concert.
Erin
Erin, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
Sep 23, 2024
We had a great experience. The beds were so comfy and the room was very clean. Bathroom was roomy and nice shower. The complimentary breakfast was a nice perk!
Melissa
Melissa, 1-night trip with friends
Verified Hotels.com guest review
6/10 Good
Sep 22, 2024
Check in was quick and easy. The fire escape door to the back parking was locked and we couldn’t get out from the inside. The room smelled the carpet was full of mildew.
Maria
Maria, 1-night romance trip
Verified Expedia guest review
8/10 Very Good
Sep 17, 2024
VIcki
VIcki, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Sep 17, 2024
Anthony David
Anthony David, 4-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 16, 2024
Right across the street from Nissan Stadium and walking distance to Broadway.
Joshua
Joshua, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 16, 2024
JAMIE
JAMIE, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 15, 2024
NA
Acacia
Acacia, 2-night trip with friends
Verified Expedia guest review
10/10 Exceptional
Sep 15, 2024
Great location, quick drive to UT. Clean and good breakfast options. Only complaint: no luggage rack or bench to put a suitcase.
Carrie
Carrie, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
Sep 15, 2024
the hotel staff was extremely friendly and helpful. the room was clean and very comfortable
Verified traveler
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 15, 2024
Such friendly and helpful staff. Great breakfast included and if you are a member you get water and Rice Krispie treats at check in. Bring earplugs in case your room is on the highway side - those Jake Brakes are loud! Short walk to Waffle House for delicious breakfast alternative.
Patricia
Patricia, 2-night family trip
Verified Expedia guest review
8/10 Very Good
Sep 2, 2024
Clean, convenient to mall and dining, pleasant staff but bathroom fan did not work and could hear road traffic at night