Holiday Inn Express Hotel & Suites Knoxville West -Papermill offers a warm welcome near the University of Tennessee. Indulge in a free breakfast buffet, dry cleaning services, and stay connected with in-room WiFi. With an indoor pool and 24-hour gym, this hotel is perfect for those seeking comfort.
Reviews
9.09.0 out of 10
Wonderful
Popular amenities
Pool
Connecting rooms available
Non-smoking
Free parking
Gym
Main amenities (12)
Daily housekeeping
Indoor pool
24-hour fitness center
24-hour business center
24-hour front desk
Front-desk safe
Convenience store
Vending machine
Laundry service
Self-serve laundry
Conference space
Meeting room
Feel at home (6)
Free cribs/infant beds
Microwave
Connecting/adjoining rooms available
Private bathroom
Premium TV channels
Daily housekeeping
$104 nightly
The total price is $123
$123 total
Aug 24 - Aug 25
Total includes taxes and fees
Room options
Available filters for rooms
Showing 10 of 10 rooms
View all photos for Suite, 1 King Bed with Sofa bed
Suite, 1 King Bed with Sofa bed
8.08.0 out of 10
Very good
2 reviews
(2 reviews)
Highlights
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Sleeps 4
1 King Bed and 1 Double Sofa Bed
View all photos for Standard Room, 1 King Bed, Mobility Accessible (Mobility, Roll-In Shower)
Standard Room, 1 King Bed, Mobility Accessible (Mobility, Roll-In Shower)
Highlights
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Separate bedroom
Sleeps 2
1 King Bed
View all photos for Standard Room
Standard Room
8.08.0 out of 10
Very good
2 reviews
(2 reviews)
Highlights
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Separate bedroom
Sleeps 2
1 King Bed OR 1 Queen Bed
View all photos for Standard Room, 1 King Bed, Mobility Accessible (Mobility, Comm, Access Tub)
Standard Room, 1 King Bed, Mobility Accessible (Mobility, Comm, Access Tub)
9.09.0 out of 10
Wonderful
2 reviews
(2 reviews)
Highlights
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Separate bedroom
Sleeps 2
1 King Bed
View all photos for Standard Room, 1 King Bed
Standard Room, 1 King Bed
9.49.4 out of 10
Exceptional
6 reviews
(6 reviews)
Highlights
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Separate bedroom
Sleeps 2
1 King Bed
View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Mobility, Accessible Tub)
Standard Room, 2 Queen Beds, Mobility Accessible (Mobility, Accessible Tub)
Highlights
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Separate bedroom
Sleeps 4
2 Queen Beds
View all photos for Suite, 1 King Bed with Sofa bed, Mobility Accessible (Mobility, Accessible Tub)
Suite, 1 King Bed with Sofa bed, Mobility Accessible (Mobility, Accessible Tub)
Knoxville Convention Center - 7 min drive - 10.6 km
Thompson–Boling Arena - 8 min drive - 11.0 km
Neyland Stadium - 8 min drive - 11.0 km
Getting around
McGhee Tyson Airport (TYS) - 22 min drive
Restaurants
Waffle House - 2 min walk
P.F. Chang's China Bistro - 11 min walk
Aubrey's - 6 min walk
Twin Peaks - 10 min walk
Burger King - 11 min walk
About this property
Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG
When you stay at Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG, you'll be within a 10-minute drive of University of Tennessee and Knoxville Convention Center. You can get a workout in at the 24-hour fitness center or take a dip in the indoor pool. Also, Neyland Stadium and Turkey Creek Shopping Center are within a short drive. Fellow travelers love the helpful staff.
Languages
English, Spanish
At a glance
DONE
Hotel size
90 rooms
Arranged over 5 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21
Check-out time is 11 AM
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Wheelchair-accessible parking on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning
Traveling with children
Grocery/convenience store
Working away
24-hour business center
Meeting room
Conference space (1064 square feet)
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Multilingual staff
Facilities
Safe-deposit box at front desk
24-hour fitness center
An indoor pool
Accessibility
Wheelchair accessible
Braille/raised signage
Elevator
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Visual alarms in hallways
Closed captioned TV
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
42-inch flat-screen TV
Premium cable channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Free crib/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Soap and shampoo
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free newspapers
Free WiFi and wired internet
Free local calls
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
Connecting/adjoining rooms available
Fees & policies
Children & extra beds
Rollaway beds are available for USD 10.0 per night
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 10:00 PM
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
Also known as
Holiday Inn Express Hotel Papermill Hotel
Holiday Inn Express Hotel Papermill Hotel Knoxville West
Holiday Inn Express Hotel Papermill
Holiday Inn Express Papermill
Holiday Inn Express Hotel Suites Knoxville West Papermill
Holiday Inn Express Hotel Suites Knoxville West Papermill
Holiday Inn Express Hotel Suites Knoxville West Papermill by IHG
Frequently asked questions
Does Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG offer free cancellation for a full refund?
Yes, Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG?
Yes, there's an indoor pool. Guests have pool access from 9:00 AM to 10:00 PM.
Are pets allowed at Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG?
Sorry, pets aren't allowed.
Is parking offered on site at Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG?
Yes, there's free self parking.
What are the check-in and check-out times at Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11 AM.
What is there to do at Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG and nearby?
Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG has an indoor pool and a 24-hour fitness center.
Have a question?
AI iconBeta
Get instant answers with AI powered search of property information and reviews.
Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.4/10
Staff & service
8.8/10
Amenities
9.0/10
Property conditions & facilities
8.6/10
Eco-friendliness
Popular mentions
Room
Service staff
Breakfast
Bed
Bathroom
Parking
Elevator
Children
Shower
Highways
What guests liked
Breakfast was consistently good with a variety of hot and cold items. (28 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Excellent
Jul 14, 2025
Nice clean rooms and good breakfast
Stefan
Stefan, 1-night trip
10/10 Excellent
Jul 12, 2025
The staff was kind and friendly, everything was clean, and the atmosphere was peaceful and comfortable — exactly what we were looking for. We truly enjoyed our stay!
Vladimir
Vladimir, 3-night trip
10/10 Excellent
Aug 14, 2025
The room was very clean and smelled nice. It was spacious and four people had plenty of room to move around. Bed was very comfortable. Will definitely book again.
brent
brent, 2-night trip
10/10 Excellent
Aug 11, 2025
We really enjoyed our stay. The place is very clean. The staff was knowledgeable and friendly. The complimentary breakfast was great. Fresh and hot food with a great selection. Coolest part was their pancake machine. And definitely try the orange infused water. It was a great experience and we will stay again.
Lisa
Lisa, 1-night trip
10/10 Excellent
Apr 2, 2025
Great place to stay – friendly staff
David
David, 1-night trip
10/10 Excellent
Aug 15, 2025
OK
Todd
Todd, 1-night trip
10/10 Excellent
Aug 2, 2025
O
Andrzej
Andrzej, 3-night trip
10/10 Excellent
May 13, 2025
I like everything about this place. No complaints. This is my "GO-TO" sleepover when in town!
Billy
Billy, 1-night trip
10/10 Excellent
Apr 27, 2025
Clean. Great breakfast.
Tara
Tara, 2-night trip
10/10 Excellent
Feb 27, 2025
Staff was friendly, rooms were clean, and beds were very comfortable. Had good options for breakfast.
Sonja
Sonja, 1-night trip
10/10 Excellent
May 25, 2025
The evening and night clerk were both great.
Kennith
Kennith, 1-night trip
8/10 Good
Mar 3, 2025
It was a clean, comfortable place to stay with easy access to UT rec athletics fields.
Kristin
Kristin, 2-night trip
10/10 Excellent
Mar 1, 2025
Good breakfast
Pat
Pat, 1-night trip
10/10 Excellent
Feb 2, 2025
It is a very nice hotel. It's very clean and convenient to the hospital where we were visiting our grandson.
Angela
Angela, 1-night trip
10/10 Excellent
Jan 21, 2025
Exceptional stay
The whole experience from the greeting upon arrival to the comfortable bed and cleanliness was exceptional
Veronica
Veronica, 1-night trip
10/10 Excellent
Jan 6, 2025
Great hotel right off I-75. The staff is super friendly and helpful.
Jennifer
Jennifer, 1-night trip
10/10 Excellent
Aug 21, 2024
Great place!
Ginnie
Ginnie, 1-night trip
10/10 Excellent
Oct 15, 2024
Love this place
Leslie
Leslie, 1-night trip
8/10 Good
Nov 10, 2024
Breakfast was really good.
david
david, 2-night trip
10/10 Excellent
Mar 22, 2025
The clerk at check-in was very friendly. And the breakfast was amazing. There was biscuits and gravy, bacon, scrambled eggs, hash, brown potatoes, and a bunch of cold stuff. I travel to a lot of places and most of them don’t have breakfast this good.