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Grand Hotel Tien Shan

4.0 star property
Almaty hotel with 2 indoor pools and spa

Choose dates to view prices

Photo gallery for Grand Hotel Tien Shan

Couples treatment rooms, sauna, hot tub, steam room, Turkish bath
View from property
Lobby lounge
Free daily buffet breakfast
Couples treatment rooms, sauna, hot tub, steam room, Turkish bath
Located in the heart of Medeu District, Grand Hotel Tien Shan offers a luxurious retreat. Relax with aromatherapy or a massage at Bali spa, unwind by the swimming pool with sun loungers, and enjoy international cuisine at Restaurant Nauryz. The helpful staff has left a lasting impression on previous guests.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Airport transfer
  • Bar
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • 2 indoor pools
  • Fitness center
  • Sauna
  • Steam room
  • 24-hour room service
  • Coffee shop/cafe
  • Massage/treatment rooms
  • Conference center
  • Business center

Feel at home (6)

  • Children stay free
  • Cable/satellite TV service
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
  • Minibar
$164 nightly
The total price is $185
Oct 17 - Oct 18
Total with taxes and fees

Why we love this property

Spa paradise
The full-service spa offers couples treatments, hydrotherapy, and Thai massages. A sauna, hot tub, and steam room complete this relaxing escape.
Fine dining selection
This hotel features a restaurant with international cuisine that's open 24 hours. A cafe, bar, and complimentary buffet breakfast round out the dining options.
Cozy comfort awaits
Guests drift off on premium hypo-allergenic bedding, wrapped in plush bathrobes. Blackout drapes ensure deep slumber. Room service satisfies 24/7.

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Single Room

100-cm Smart TV with satellite channels

Standard Single Room

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Hair dryer
Bathrobes
  • 240 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Superior Double Room

100-cm Smart TV with satellite channels

Superior Double Room

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Bidet
Hair dryer
  • 390 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, minibar, in-room safe, desk

Deluxe Double Room

7.0 out of 10
Good
(4 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Bidet
Hair dryer
  • 406 sq ft
  • Sleeps 4
  • 1 Double Bed OR 1 Twin Bed

View all photos for Luxury Suite

Premium bedding, minibar, in-room safe, desk

Luxury Suite

Highlights

Air conditioning
Smart TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
Premium bedding
2 bathrooms
Bidet
  • 407 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Twin Room

100-cm Smart TV with satellite channels

Superior Twin Room

Highlights

Air conditioning
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Hair dryer
Bathrobes
  • 369 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Double Room

Premium Double Room | Premium bedding, minibar, in-room safe, desk

Premium Double Room

Highlights

Air conditioning
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Bathrobes
Bidet
Rainfall showerhead
  • 388 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Twin Room

Premium Twin Room | Premium bedding, minibar, in-room safe, desk

Premium Twin Room

Highlights

Air conditioning
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Private bathroom
Hair dryer
Bathrobes
  • 323 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

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Exterior

Hotel Kazakhstan

  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
8.2 out of 10, Very Good, 272 reviews
$82 nightly
The price is $92
Nov 3 - Nov 4
Total with taxes and fees
Hotel Kazakhstan
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About the neighborhood

Map
115 Bogenbay Batyr Street, Almaty, 050000

What's nearby

  • Zenkov Cathedral - 5 min walk - 0.5 km
  • Almaty Opera House - 7 min walk - 0.6 km
  • Panfilov Park - 9 min walk - 0.8 km
  • MEGA Park - 3 min drive - 2.7 km
  • Dostyk Plaza - 3 min drive - 2.7 km

Getting around

  • Almaty (ALA-Almaty Intl.) - 27 min drive
  • Almaty Station - 10 min drive
  • Almaly - 6 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Kumano - ‬5 min walk
  • ‪Винокурня By Ata - ‬1 min walk
  • ‪Pasta La Vista - ‬4 min walk
  • ‪French 42 - ‬2 min walk
  • ‪Домашний Dive Bar - ‬4 min walk

About this property

Grand Hotel Tien Shan

When visiting Almaty, Grand Hotel Tien Shan is a great choice to consider. Guests can visit the spa to indulge in hot stone massages, body wraps, or facials, and international cuisine is served at Restaurant Nauryz, which is open for breakfast, lunch, and dinner. Other highlights include 2 indoor pools, a bar/lounge, and a fitness center. Fellow travelers say great things about the helpful staff. The property is just a short walk to public transportation: Almaly is 6 minutes away.

At a glance

DONE

Hotel size

    • 78 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*
DONE

Children

    • Up to 3 children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 6 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service

Traveling with children

  • Children stay free (see details)

What to do

  • Shopping

Working away

  • Business center
  • Meeting room
  • Computer station
  • Conference center (9555 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Piano
  • Fitness center
  • 2 indoor pools
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair accessible
  • Area rugs in room

Room amenities

Be entertained

  • 100-cm Smart TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Bathrobes and slippers

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Bali has 5 treatment rooms including rooms for couples. Services include hot stone massages, Thai massages, facials, and body wraps. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. Guests under 18 years old are not allowed in the spa.

Dining

Restaurant Nauryz - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Kezdesu - This lobby lounge specializes in international cuisine. Open 24 hours.
L Fame Lounge and Leisure - This café specializes in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Cigar Club - This bar specializes in international cuisine and serves dinner only.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of KZT 8000 per vehicle (one-way, maximum occupancy 3)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge of 100 percent of room rate (subject to availability)

Children & extra beds

  • Cribs/infant beds are available for KZT 5000.0 per day
  • Rollaway beds are available for KZT 10000.0 per day

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Property Registration Number 5620286

Also known as

Grand Hotel Tien Shan
Grand Hotel Tien Shan Almaty
Grand Tien Shan
Grand Tien Shan Almaty
Grand Tien Shan Hotel
Grand Hotel Tien Shan Hotel
Grand Hotel Tien Shan Almaty
Grand Hotel Tien Shan Hotel Almaty

Frequently asked questions

Does Grand Hotel Tien Shan offer free cancellation for a full refund?

Yes, Grand Hotel Tien Shan does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Grand Hotel Tien Shan?

Yes, there are 2 indoor pools.

Are pets allowed at Grand Hotel Tien Shan?

Sorry, pets aren't allowed.

Is parking offered on site at Grand Hotel Tien Shan?

Yes, there's free self parking.

Is airport shuttle service offered by Grand Hotel Tien Shan?

Yes, an airport shuttle is available. The charge is KZT 8000 per vehicle one-way.

What are the check-in and check-out times at Grand Hotel Tien Shan?

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a 100% charge (subject to availability).

Is there an onsite casino at Grand Hotel Tien Shan?

No, this hotel doesn't have a casino, but Casino Zodiak (7-min drive) is nearby.

What is there to do at Grand Hotel Tien Shan and nearby?

Grand Hotel Tien Shan has 2 indoor pools and a spa, as well as a steam room.

Are there restaurants at or near Grand Hotel Tien Shan?

Yes, Restaurant Nauryz offers international cuisine.

What's the area around Grand Hotel Tien Shan like?

Grand Hotel Tien Shan is in Medeu District, a short 6-minute walk from Almaly and 7 minutes' walk from Zenkov Cathedral.

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