8/10 Very Good
Jan 30, 2025
Nice expensive gataway
Great high end resort for those seeking tranquility and who are willing to pay $$$ for it.
Pros:
- convenient short flight from the US, located close to Cancun International Airport,
- well appointed spacious suites and rooms, with comfortable bedding and good twice a day housekeeping,
- nice room amenities with Espa products, a clothes steamer and a beach bag to name a few;
- does not feel crowded,
- nice spa (ESPA) with great availability of treatments and good service
Cons:
- expensive. Spa treatments are averaging at about $500 and they do not publish the prices ahead of time. Buffet breakfast is about $50 per person with additional cost for espresso drinks and service charges, so be prepared to pay about $130 for 2 ppl just for breakfast each day.
- the buildings of the resort are very spread out and a golf cart is needed to get from further buildings to the pool or to the lobby; wait for the cards is often as long as 20+ min so be patient;
- restaurants are well designed but the quality of food does not match the prices you will be paying;
- spa is good looking but basic with a sauna, steam room, watertherapy areas (indoor and outdoor, which are great) and an ice room (Espa signature). Something more unique would be great
- not a place for those looking for an ocean swim. The beach is great but is not very swimmable. The water is shallow and once you walk past knee depth you get either mud or seaweed.
Anna
Anna, 4-night trip with friends
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