Check-in was slow, he said the system was down. Only one elevator was working. The water was off for part of the evening, but came back on. Then no hot water in the morning. The reasons why I didn't review our stay lower overall was because the property is well kept considering it's a college town and those are hard to come by. Price is competitive, location is good to OSU campus, the rooms, bedding and bathroom were all clean - the breakfast offers sufficient selections. We've stayed here before, so we are hoping the water mishap was just a rare situation.