We recently stayed at this hotel and overall had a nice experience. Upon arrival, we were given a room without a safe, and unfortunately, both the TV and coffee machine weren't working. In the morning, we brought this to the attention of the reception, who were very friendly and quick to resolve the issue by moving us to a different room that was in great condition. The hotel itself is good, in a great location and the breakfast selection was excellent.
However, despite two people staying in the room, the room service only left one K-cup for the coffee machine each day. Additionally, each guest is provided with just one towel to use for face, body, and hands, which wasn’t ideal. After we requested extra towels, the staff quickly provided an additional one, but it would be nice if these were standard in the rooms for added convenience.
Overall, this hotel has a lot going for it: the location, facilities, and especially the helpful reception team made for a pleasant stay.