Does Phoenix Resort Pyeongchang offer free cancellation for a full refund?

Yes, Phoenix Resort Pyeongchang does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Phoenix Resort Pyeongchang?

Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 55 lbs per pet. There's a charge of KRW 60000 per accommodation, per day. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Phoenix Resort Pyeongchang?

Yes, there's free self parking. Electric vehicle charging is available.

What are the check-in and check-out times at Phoenix Resort Pyeongchang?

You can check in starting at 3:00 PM. Check-out time is 11:00 AM.

What is there to do at Phoenix Resort Pyeongchang and nearby?

Have fun with winter activities like downhill skiing, snowboarding, and sledding and in warmer months, enjoy a round of golf at the onsite golf course. Additional recreation onsite includes bowling and ecotours. Enjoy amenities like a lazy river, a sauna, and a fitness center. Phoenix Resort Pyeongchang also has an arcade and a picnic area, as well as a garden.

Are there restaurants at or near Phoenix Resort Pyeongchang?

Yes, there are 7 onsite restaurants, featuring Korean cuisine.

What's the area around Phoenix Resort Pyeongchang like?

Phoenix Resort Pyeongchang is a short 1-minute walk from Phoenix Park Ski Resort and 8 minutes' walk from Phoenix Taegisan Country Club.

Phoenix Resort Pyeongchang, Pyeongchang: Hotel Reviews, Rooms & Prices

10/10 Exceptional

Sep 11, 2025

Blooming Memories in Bongpyeong and Pyeongchang

I visited the Bongpyeong Buckwheat Flower Festival with my mother. This was my third visit to Phoenix Pyeongchang, and every time I come, I am impressed by the excellent and clean facilities, the friendly service, and the variety of relaxing spaces. It is always a place where I can enjoy myself and feel completely at ease.

Jae Sim, 1-night trip

10/10 Exceptional

Jan 2, 2025

good service nice staff

cozy room in the skii mountain

WOOJIN, 1-night trip

10/10 Exceptional

Jan 8, 2025

Convenient for skiing and family gathering. clean and spacy in remodeled rooms.

Min, 4-night trip

8/10 Very good

Feb 20, 2025

First time here. Staying at resort, a bit old style. Clean n tidy

Ada Sien Sheung, 1-night trip

8/10 Very good

Feb 1, 2025

Ski in and chill OUT!

No frills, nothin fancy, but just what the doctor ordered after a day on the slopes! Clean, functional, and right next to the lifts.

Steven, 1-night trip

8/10 Very good

Jan 27, 2025

Over than my expectation, very good.

Moon, 1-night trip

8/10 Very good

Aug 4, 2025

dishes chopsticks spoons are not overall clean. bathrooms are also not clean. except those things, I was satisfied with phoenix.

1-night trip

2/10 Poor

Jun 6, 2025

Worst

Byoung kul, 2-night trip

4/10 Fair

Apr 24, 2025

poor and rundown facility, no bath towels supply

Rassendyll, 1-night trip

6/10 Good

Jul 28, 2025

Everything is good except for cleaning

The room was not cleaned well. There was a lot of dust on the floor and there was a vacuum cleaner in the room, and the dust can was very messy. Still, there was no strange smell in the bathroom or room. The bed mattress is very uncomfortable. There was no kitchen, it was uncomfortable because I had to use tableware and wash the dishes. Nevertheless, this stay was good because of coin laundry rooms, convenience stores, water parks, and large lawns. It was nice to have several restaurants available.

2-night trip

8/10 Very good

Jan 20, 2025

I loved how the property was a quick walk to the ski school and the slopes. There were many dining options and breakfast was served until 2pm so we could take it slow in the mornings. What I didn't like was that the room assigned to us had a dark interior and the furniture was not well-maintained. The leather chairs were already peeling. It had the overall feeling that it was old and not well-maintained

Francis Paolo, 3-night trip

2/10 Poor

Sep 15, 2024

no towels no shanpoo etc

1-night trip

4/10 Fair

Dec 28, 2024

The property is old and overpriced. There are many broken latches to close window doors. There is no safety lock attached to the main door. The place of shower head is so high and awkward, and nobody can use it because water came straight overhead.

GUKHEE, 2-night trip

6/10 Good

Feb 2, 2025

No where to park Buffet was not tasty food - okay Ski staff did not know how to process a Klook voucher - took over an hour for them to figure it out Service is bare minimum Towels could have been cleaner Room was nice sized and heated floors were nice Food options were OK , not the best Overall 3.5 stars Skiing was good and night time skiing and snowboarding good . They give you 2 options ie 4 hours or 6 hours The staff at the ski shop repair was nice and refused to take our gratuity Room could have been cleaner . Size was nice . No washer dryer in condo B , but there is a communal one To be fair we also came during new year (busy)

Jack, 4-night trip

2/10 Poor

Sep 23, 2024

Worst ever

Water leaking everywhere in the building. Dirty bathroom with hairs everywhere. Poor maintenance for everything. Poor arrangement of kitchen equipment. Worst accommodation ever we stayed. Nothing like photo

eunju, 2-night trip

4/10 Fair

Oct 9, 2025

Seokheon, 3-night trip

6/10 Good

Oct 7, 2025

객실 청소가 아주 미흡하여 매우 더러워요 의자에 과자 부스르기 화장실 냄새 거실바닥도 냄새나네요

HYE JIN, 2-night trip

6/10 Good

Sep 24, 2025

리조트 주변 조경이나 산책로, 특히 식당가 들이 훌륭했어요 그린동 2층 애견 동반 객실에 묵었는데... 청결상태는 정말;;; 복도에 냄새가 냄새가....;;; 이부분 개선 되지 않는다면 주변 조경이 아무리 좋아도 재방문은 어려울거 같아요;;;

Seunghyun, 2-night trip

4/10 Fair

Sep 3, 2025

JUNGYOUL, 3-night trip

6/10 Good

Sep 3, 2025

전반적으로 좋지만 아쉬운 리조트

전반적으로 좋지만, 로비 직원들이 매우 협조적이지 않으며 대충대충 처리해줍니다.

SEUNGHYUN, 1-night trip

10/10 Exceptional

Aug 24, 2025

조금 노후화 되었음에도 가성비, 시설에 만족

2-night trip

6/10 Good

Aug 24, 2025

SANGHYUN, 1-night trip

6/10 Good

Aug 24, 2025

Chang-wha, 1-night trip

6/10 Good

Aug 19, 2025

JONG HO, 1-night trip

10/10 Exceptional

Aug 17, 2025

KWANGWOO, 1-night trip

Phoenix Resort Pyeongchang

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Standard Condo (20PY, Double bed or Ondol)

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Sky Royal Condo

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Suite Condo with Pet Room(Green building)

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[2 Pax] Standard Condo(Double Bed Or Ondol)

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