We accidentally checked the "poor" box, when we meant to check "excellent." DUH!
We stayed here for five nights and loved it. The staff was amazing—extremely pleasant and helpful, always taking time to answer our questions. We found one woman (the Manager, we think) to be so gracious and accommodating. For example, we asked for two extra pillows and they were delivered in 30 seconds!
Our room was on the ground floor, and it was so quiet and private and within a few feet of the free parking which was another asset provided by Sunna.
The beds were perfect, especially the down comforters. We couldn’t get the TV going but we never asked for assistance. After all, why watch TV when in Iceland??? It makes much more sense to roam the streets and pet the kitties of Reykjavik!
And there is not a better location: within a stone’s throw of the iconic Lutheran Cathedral and all the good shops and restaurants in the downtown area.
We’ll definitely be back!